... and sewer problems and to deliver an outstanding customer experience. Service Professionals use ... Perform the repair work with excellence using hand tools, fiber optic inspection cameras, electric ...
... and sewer problems and to deliver an outstanding customer experience. Service Professionals use ... Perform the repair work with excellence using hand tools, fiber optic inspection cameras, electric ...
Sewer Camera Inspection information
What is a sewer camera inspection?
A sewer camera inspection is a process where a professional uses a specialized waterproof video camera to visually inspect the inside of sewer lines and other underground pipes. This non-invasive technique helps identify blockages, leaks, cracks, tree root intrusions, and other issues without the need for digging. The camera transmits real-time video to a monitor, allowing both the technician and the property owner to see the condition of the pipes. Sewer camera inspections are commonly used for diagnosing problems, planning repairs, or as part of routine maintenance for residential and commercial properties.
What are the key skills and qualifications needed to thrive as a sewer camera inspection technician?
To thrive as a Sewer Camera Inspection Technician, you need knowledge of plumbing systems, mechanical aptitude, and a high school diploma or equivalent. Familiarity with sewer inspection cameras, video recording equipment, and specialized software is typically required. Attention to detail, problem-solving skills, and effective communication are important soft skills for accurately identifying and reporting issues. These abilities ensure thorough inspections, accurate diagnostics, and clear communication with clients or repair teams, leading to effective maintenance and repairs.
What are some common challenges faced by professionals in sewer camera inspection roles, and how are they addressed?
Sewer camera inspection professionals often encounter challenges such as navigating pipes with blockages, working in confined or hazardous environments, and interpreting video footage for accurate diagnosis. To address these, inspectors use specialized, flexible camera equipment designed for tight or obstructed spaces, follow strict safety protocols, and receive ongoing training in image analysis. Collaboration with plumbers or municipal workers is also common, ensuring that findings are communicated effectively and any necessary repairs are efficiently coordinated.
What is the difference between Sewer Camera Inspection vs Drain Technician?
| Aspect | Sewer Camera Inspection | Drain Technician |
|---|---|---|
| Certifications | May include plumbing or sewer-specific certifications | Typically licensed plumber or drain cleaning certification |
| Work Environment | Inspecting sewer lines, often underground or in confined spaces | Cleaning, repairing, or replacing drains and pipes |
| Industry Usage | Used for diagnosing sewer line issues | Used for general drain and pipe maintenance |
While both roles involve working with plumbing systems, Sewer Camera Inspection focuses on diagnosing sewer line problems using specialized camera equipment, whereas Drain Technicians handle cleaning and repairing drains. Understanding these differences helps homeowners and contractors choose the right service for sewer diagnostics or drain repairs.
How long does a sewer camera inspection take?
A sewer camera inspection for a sewer camera inspection job typically takes between 30 minutes to 2 hours, depending on the complexity of the system and accessibility. Technicians use specialized equipment to quickly identify issues, and the duration may vary based on the size of the property and the extent of the inspection required.
How to become a sewer camera inspection specialist?
To become a sewer camera inspection specialist, individuals typically need a high school diploma or equivalent, followed by on-the-job training or technical courses in plumbing or sewer systems. Certification in sewer or plumbing inspection, familiarity with camera equipment, and safety knowledge are often required or preferred by employers.
What are popular job titles related to Sewer Camera Inspection jobs in Oregon?
For Sewer Camera Inspection jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Sewer Camera Inspection jobs in Oregon look for?
The top searched job categories for Sewer Camera Inspection jobs in Oregon are:
What cities in Oregon are hiring for Sewer Camera Inspection jobs?
Cities in Oregon with the most Sewer Camera Inspection job openings:
Water System Service Technician / Plumbing Trainee
Gladstone, OR
$80K/yr
Other
Medical, Retirement, PTO
Re-posted 25 days ago
Job description
Mr. Rooter Plumbing turns "no industry experience" into a noble, long-term career
Performance pay with full benefits. $80,000 a year and up is a reasonable expectation. See more at the bottom of the listing.
Would you prefer a career where you go home each night knowing that your work restored another person’s quality of life?
If we asked your old coach to describe you would they say, “most hustle on the team?” Would you like to be paid for that work ethic and the measurable results that you control instead of your number of years on the job or who you know?
Are you a courteous professional who would relish partnering with your colleagues in the office and in the field to add another customer comment like this to the team’s collection of 3,000 five-star reviews?
Mr. Jim & Mr. Cody were very prompt, professional, and very knowledgeable. They were patient and listened to my needs. They inspected the problem and then went on to solve my problem. They also offered suggestions as to solve issues that are causing this problem. They were very neat and kind with their time. I was very impressed and comfortable having them in my home. (Google Review)
At Mr. Rooter Plumbing of Portland & Vancouver we protect the health of our community through the most professional resolution of water and wastewater system problems. Every team member plays an expert role. And 80% of our team had no plumbing industry experience before they joined us. If you bring high character and ambition we will welcome you into a noble, long-term career and coach you to become an industry expert.
What Mr. Rooter Plumbing expects of the Service Professional
The role of the Service Professional is to diagnose and correct plumbing, drain, and sewer problems and to deliver an outstanding customer experience. Service Professionals use their Mr. Rooter vehicle to independently visit several customers daily throughout the greater Portland and Vancouver metropolitan area as assigned by the Dispatcher. Primary responsibilities include:
- Follow the Mr. Rooter system to earn trust, diagnose residential plumbing and drain problems, and present multiple options with up-front pricing for customer approval before starting any work.
- Perform the repair work with excellence using hand tools, fiber optic inspection cameras, electric drain cleaning machines, high-pressure drain cleaning machines, and occasionally a jack hammer as taught during on-the-job training.
- Collaborate with Mr. Rooter Journeyman Plumbers and assist them when a diagnosis of a customer’s water system problem reveals the need for a licensed plumber. Remain current on plumbing code through in-house continuing education.
- Embrace a technology-based, data-rich way of work. The one tool used on every job is a networked iPad for customer presentations and for data collection to support self-evaluation and performance coaching.
- Achieve or exceed productivity targets while delivering outstanding customer service
The ideal candidate brings these attributes and experiences:
- Exemplifies the courteous, professional attributes of the Mr. Rooter brand in every personal interaction. People trust Mr. Rooter Plumbing to help them in their homes during a time of vulnerability and need. We respect and serve all customers with an aim to restore their quality of life, whether their home is a new mansion or an aging trailer. Every job is followed by a customer satisfaction survey, linked to the Service Professional.
- Knows how to be polished and is willing to get dirty. During a single customer visit the Service Professional may deliver an iPad presentation to a couple in their living room, crawl under the house to inspect pipes, and open a sewer cleanout as an access point for a 4,000 psi drain cleaning machine.
- Possesses the confidence to work alone and the humility to win as a team. Service Professionals tackle most jobs solo and self-manage their pace of work. They also stay in constant communication with the Dispatchers, fellow Service Professionals, and Field Supervisor via text and phone, adjusting together as the day unfolds to ensure all customers are served.
How Mr. Rooter Plumbing supports the Service Professional
The Service Professional will join a supportive team with a Field Supervisor who has served at Mr. Rooter for 6 years and an Operations Manager with 18 years at our company. Both are accessible instantly with a phone or video call from the jobsite. In addition to supportive management Mr. Rooter provides the tools and equipment required to succeed:
- Vast potential market and a service that is non-discretionary. Every home is a possible customer and when there is a problem with the water or wastewater system it must be repaired. This is recession-proof work.
- Proven history of generating consistent work for Service Professionals. Mr. Rooter Plumbing has served Portland & Vancouver since 1996. Our local team is in the top 5% of all plumbing companies in the nation by size. Today we are turning down work because demand exceeds the capacity of our team.
- Documented procedures and a full-time trainer. Mr. Rooter Plumber has written procedures that quickly guide new Service Professionals to high performance. These are refined and proven over time. We are also fortunate to have long-serving trainers who have a history of developing successful technicians. New Service Professionals who are willing to learn can be in their own truck running jobs in 90 days.
- Sophisticated tools for customer consultations. Networked iPad with presentation and quote building tools. Fiber optic video cameras to diagnose sewer line problems and show the customer exactly what their issue is and why the recommended, long-term solution is the best choice for resolution. Each van is fully equipped with parts and the heavy equipment required to complete work.
- Opportunity for advancement. The top managers at Mr. Rooter have all grown their plumbing careers here, starting in entry-level positions. Many opportunities exist for those who commit to learning and have the ambition to grow. Within a short period of time, those who excel can earn a Water Heater Technician license or become a trainer – both positions come with a higher pay structure. Over time Supervisor and Manager positions are options.
Total compensation and benefits include:
- Performance pay based on the value of completed jobs with no pay limit. In the last two months our Service Professionals averaged 40-hours a week and earned $4,800 to $8,300 / month.
- 89% of our Service Professionals earned more than five thousand a month
- 56% of our Service Professionals earned more than sixty five hundred a month
- 22% of our Service Professionals earned more than eight thousand a month
- Company van/truck that you drive home, fuel card, uniforms and laundry service, phone and iPad
- 401K with employer generous match and immediate vesting. 100% match on the first 3%, 50% match on the next 2%.
- 3 weeks of paid time off
- 6 paid holidays
- Excellent medical insurance with $6,180 per year paid toward your premium by Mr. Rooter
Apply today to learn more and explore whether Mr. Rooter Plumbing is the right place for your new start.
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