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Sev Jobs in Chicago, IL (NOW HIRING)

Advocate Aurora Health

ED Care Manager

Oak Lawn, IL · On-site

$38.20 - $57.30/hr

Department: 11200 Advocate Christ Medical Center - Case Management Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday 0800-1630 with ...

Wittenbach

Security Service Technician

Chicago, IL · On-site

$22 - $50/hr

Job Type Full-time Description PLEASE NOTE: The salary range displayed at the top of this posting is an automated estimate generated by Indeed. It does not accurately reflect the actual compensation ...

All JobsSev JobsSev Jobs in Chicago, IL

Sev information

See Chicago, IL salary details

$31.4K

$75.9K

$116.9K

How much do sev jobs pay per year?

As of Aug 25, 2026, the average yearly pay for sev in Chicago, IL is $75,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $97,900.00 per year, depending on experience, location, and employer.

What is a Sev?

Sev engineers, often referred to as Site Reliability Engineers (SREs), are IT professionals responsible for maintaining the reliability, scalability, and performance of software systems. They bridge the gap between software development and operations by automating processes, monitoring system health, and responding to incidents. Sev engineers often handle 'severity' (sev) incidents, ensuring quick resolution to minimize downtime and maintain service quality. Their role is crucial in modern tech companies that rely on large-scale infrastructure and continuous uptime.

What are the key skills and qualifications needed to thrive as a Sev?

To thrive as a Service Engineer, you need a solid background in mechanical or electrical engineering, troubleshooting skills, and typically a relevant degree or certification. Familiarity with diagnostic tools, maintenance management systems, and industry-specific equipment is often required. Excellent communication, problem-solving abilities, and a customer-focused attitude are crucial for effectively supporting clients and resolving issues. These skills ensure timely and accurate technical support, leading to customer satisfaction and the smooth operation of critical systems.

What are some common challenges faced by Sev when managing large-scale IT environments?

Server Administrators often encounter challenges such as ensuring system uptime, managing security patches, and coordinating with other IT teams to troubleshoot issues efficiently. In large-scale environments, balancing workload across multiple servers and automating routine maintenance tasks can be particularly demanding. Strong communication skills and the ability to adapt to rapidly changing technologies are essential for success in this role.

What is the difference between Sev vs Network Technician?

AspectSevNetwork Technician
Required CertificationsOSHA, safety trainingCompTIA Network+, Cisco CCNA
Work EnvironmentFieldwork, construction sitesOffice, data centers, client sites
Industry UsageConstruction, utilitiesIT, telecommunications
Common Search IntentSev vs Network TechnicianSev vs Network Technician

Sev roles typically involve safety and fieldwork in construction or utilities, requiring safety certifications. Network Technicians focus on installing and maintaining network systems, requiring IT certifications. While both work in technical environments, their industries and skill sets differ significantly.

What are popular job titles related to Sev jobs in Chicago, IL?

For Sev jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Sev jobs in Chicago, IL look for?

The top searched job categories for Sev jobs in Chicago, IL are:

Sev jobs near you
Infographic showing various Sev job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,852 per year, or $36.5 per hour.

Regional Delivery Lead -- North America

Culligan International

Des Plaines, IL

$130K - $160K/yr

Full-time

Re-posted 5 days ago

Culligan rating

6.5

Company rating: 6.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

410th of 494 rated machine equipment manufacturers

Job description

Position: Regional Delivery Lead — North AmericaSupervisor: Global Head of Service Delivery & OperationsLocation: RosemontDescription:The Regional Delivery Lead — North America leads end-user service delivery across the North America region (United States and Canada), accountable for service quality, regional service performance, and the line-management of the North America service-management team. The role is a direct report to the Global Head of Service Delivery & Operations, providing the regional service-management layer for North America. The role serves as the senior service relationship for regional business stakeholders, leads day-to-day operational service governance, and runs major-incident command at regional level (escalating to the Global Head of SD&O for global Sev-1).Responsibilities
  • Lead end-user service delivery across the North America region (US and Canada) — assuring SLA / XLA performance and operational health across the regional service estate.
  • Operate the regional people line — line-manage the North America service-management team, comprising the US service-management / EUC team and its team manager and the US integration function; support the evolution of the regional service-delivery model in line with the global operating model; and partner with HR on capability development and engagement.
  • Lead regional major-incident command for user-impacting events; escalate dual-scope or global incidents to the Global Head of Service Delivery & Operations per the published Sev-1 playbook; coordinate the regional handover playbook with SecOps & Network.
  • Operate the regional implementation of the global service operating model — service catalogue adoption, SLA / XLA framework, change management, problem management, and continual service improvement.
  • Act as the regional IT business partner for North America — own the senior service relationships with regional business-unit leadership, country and functional heads, and regional CIO peers; translate service performance into business outcomes, actively manage regional demand, and represent the voice of the North America business into the global function.
  • Own regional project intake and business-requirements capture for the North America Infrastructure, SecOps, and Operations teams — translating regional business demand into structured requirements and routing it into the global delivery pipeline.
  • Hold regional accountability for M&A IT operational integration in North America — lead Day-1 service readiness and cutover, onboard acquired sites into the regional service model, deliver the integration playbook against the global M&A standard, and report integration progress and risk into the global function.
  • Partner with peer pillars on regional touchpoints — Platform & Automation on regional platform performance and automation adoption; SecOps & Network on regional network operations, regional security incidents, and regional adoption of the secure-access network architecture.
Requirements:
  • Experience — 8–12 years in IT service delivery, end-user services or IT operations, including 3+ years line-managing a service-management or desktop / EUC team in a multi-site enterprise; experience of service-delivery transformation and governing external service partners is strongly preferred.
  • Education & certification — Bachelor's degree in IT, computer science, business or a related field, or equivalent practical experience; ITIL v4 Foundation required, ITIL Managing Professional (or equivalent) desirable.
  • Domain knowledge — ITSM lifecycle (incident, problem, change, request and service-catalogue management), SLA / XLA management, major-incident command, and end-user computing operations; exposure to M&A / Day-1 service integration is an advantage.
  • Leadership & soft skills — senior stakeholder management up to executive level; able to translate service performance into business language; proven leadership of distributed and transitioning teams; sound judgement and decisiveness under pressure; strong cross-functional collaboration with platform, security and network teams.
  • Location & eligibility — based at Rosemont, Chicago, able to travel across the North America region as required.

Target Salary Range: $130,000 – $160,000 salary a year plus bonus. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

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