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Position Overview

At Autodesk, we do what no other company can: we help our customers design and make anything. The Experience Foundations team at Autodesk plays a critical role in designing the experiences that make that mission a reality, especially in this transformative moment where seamless digital experiences and AI-powered innovation will empower customers and teams to achieve meaningful outcomes faster.

Within the Experience Foundations team for AEC (Architecture, Engineering, and Construction), we are seeking a Senior Manager of Content Strategy to lead content strategy for our Design Solutions team. Design Solutions consists of several pivotal products and platforms for Autodesk including AutoCAD, Revit, Civil 3D, and Forma. Reporting to the Senior Director of Content Strategy, this role will lead and grow a team of content strategists to strategically shape best-in-class product design and deliver high-quality user experiences that are intuitive, personalized, contextual, and spark joy. They'll also create and foster a tight-knit team culture marked by close collaboration and shared approaches, craft development, innovation and experimentation, and empowerment and AI-enablement. They'll partner closely with Design, Product, Engineering, Research, and Operations, and other cross-functional partners, to ensure content strategy is engaging on the top priorities in ways that meet top customer needs and drive business outcomes.

This moment requires us to work in new ways-using AI internally to improve how we operate, make decisions, and deliver experiences, while also building trusted AI capabilities that help our customers automate repetitive work, accelerate creativity, and unlock smarter, more connected workflows. To deliver on our vision, we need exceptional contributors and leaders who are curious, adaptable, customer-focused, and excited to help shape the future of work at Autodesk.

Responsibilities

• Manage a team of full-time content strategists and contractors to set and execute the content strategy across the Design Solutions portfolio ensuring strategic impact on the top priorities and driving coherence across interconnected journeys

• Lead, coach, inspire, and grow the Design Solutions Content Strategy team, fostering a tight-knit culture, high standards, innovation, experimentation, career development, and strong collaboration

• As part of the Senior Director of Content Strategy's leadership team, shape and support the AEC Content Strategy team by contributing to strategic initiatives, nurturing team culture, fostering learning opportunities, and mentoring members

• Oversee the delivery and management of clear, concise user interface text, in-product messaging, and product documentation and lead by example on key projects

• Guide the design of learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk's AI-forward product direction

• Define a clear vision for how content meets user needs, supports their business goals, reduces friction, and improves collaboration, comprehension, confidence, and task success

• Build and evolve scalable frameworks, standards, evaluation methods, and governance for UX content, terminology, voice, tone, and content quality

• Partner closely with Design, Product, Engineering, Research, Analytics, and Operations to ensure content is integrated early and effectively into the product development process on top priorities

• Develop scaling strategies including empowering partners, evolving approaches to support documentation, and leveraging AI

• Use customer insights, research findings, data, and business context to prioritize content opportunities and inform strategic decisions

• Drive alignment with senior stakeholders by translating ambiguous needs into clear plans, priorities, and measurable outcomes

• Champion accessibility, inclusivity, and plain-language principles across all content experiences

• Continuously explore and improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, innovation, and impact at scale

Minimum Qualifications

• 12+ years of experience in content strategy, UX writing, content design, conversation design, or related experience design disciplines

• 5+ years of people management experience leading and developing high-performing content strategy teams

• Demonstrated experience designing or leading agentic and conversational experiences, including AI-assisted, chatbot, assistant, or guided interaction models

• Proficiency with AI tools and workflows, and sound judgment in applying them to content creation, iteration, and governance

• Proven experience shaping content strategy for complex product ecosystems, digital experiences, or enterprise software environments

• Strong expertise in content design principles, information clarity, content systems, and customer-centered writing for product experiences

• Track record of influencing cross-functional partners and driving alignment across Design, Product, Engineering, and Research

• Strong systems thinking and the ability to connect content decisions across end-to-end journeys, platforms, and customer touchpoints

• Excellent communication and storytelling skills, with the ability to present strategy, rationale, and recommendations to senior stakeholders

• Experience using research, metrics, and qualitative insights to evaluate content effectiveness and improve customer outcomes

• Commitment to accessibility, inclusive language, and building trusted customer experiences

• Bachelor's degree in English, Communications, Human-Computer Interaction, Design, Journalism, or a related field, or equivalent practical experience

Preferred Qualifications

• Experience in the AEC industry

• Passion for applying product design, AI, and content strategy to empower designers, makers, and builders

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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