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Servicenow Request Management Jobs (NOW HIRING)

ServiceNow SME

Sacramento, CA ยท On-site

$57.50 - $79.25/hr

Support training for incident and request management (Support Center functions). * Train general users (approx. 200+) in ServiceNow change, incident and request management. * Assist in developing ...

* Administer and maintain ServiceNow DEV, TEST, and PROD environments * Ensure platform availability ... Administer Incident, Problem, Change, Request, and Knowledge ITSM processes * Support CMDB, Asset ...

Manage and process ServiceNow access requests, ensuring all user provisioning, deprovisioning, and role modification activities are completed accurately and in compliance with applicable security ...

Manage and process ServiceNow access requests, ensuring all user provisioning, deprovisioning, and role modification activities are completed accurately and in compliance with applicable security ...

Manage and process ServiceNow access requests, ensuring all user provisioning, deprovisioning, and role modification activities are completed accurately and in compliance with applicable security ...

Manage and process ServiceNow access requests, ensuring all user provisioning, deprovisioning, and role modification activities are completed accurately and in compliance with applicable security ...

ServiceNow Testing Chicago, IL - Hybrid - 3 Days 6+ Months Experienced ServiceNow Test professional ... Catalog & Request Mgmt : show/hide rules, form visibility by company attribute * ITSM : Incident ...

ServiceNow Architect

Chicago, IL ยท Remote

$73 - $91.75/hr

ServiceNow Architecture & End-to-End Solution Design ... ITIS - CMDB, Incident, Problem, Change, Knowledge & Request Management * ITOM - Discovery, Event ...

AVP/ServiceNow Administrator

Fairfield, NJ ยท On-site

$70K - $110K/yr

Administer and support workflows, forms and automation supporting incident management, request ... ServiceNow Certified System Administrator preferred. * Experience with Information Technology ...

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Servicenow Request Management information

See salary details

$11K

$34.8K

$38.5K

How much do servicenow request management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for servicenow request management in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Servicenow Request Management jobs?

For Servicenow Request Management jobs, the most frequently searched job titles are:

Infographic showing various Servicenow Request Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.

Manager, Request Operations Business Analyst

Princeton, NJ โ€ข On-site

Scorpion Therapeutics
51 - 200 employees

$94K - $114K/yr

Other

Posted 8 days ago


Job description

Position Summary
  • Manage and deliver Request Management Operations. Lead/coordinating complex initiatives across Request Management, reporting to Director, ITSM. Act as integration point across Product, Platform, Risk, Learning, and technical teams to align scope, unblock delivery, and meet commitments with urgency.
Desired Candidate Characteristics
  • Commitment to technology and passion for healthcare
  • Understand business needs; deliver best user experience and adoption
  • Collaborate across multiple teams; demonstrated leadership
  • Excellent communication; innovative/inquisitive mindset
  • Agility to learn new tools and processes
Key Responsibilities
  • Manage day-to-day Request Catalog Operations (consultations, changes, incidents, catalog lifecycle)
  • Lead end-to-end Request Integration initiatives
  • Intake, categorize, and prioritize new catalog items/changes
  • Define/document business requirements; consult catalog owners
  • Enforce best practices for request process and catalog form configuration
  • Ensure catalog content is current, high quality, and aligned with strategy/business needs
  • Provide technical design/solutions; configure items via ServiceNow Item Builder
  • Perform/coordinate UAT for new items/changes and for annual ServiceNow upgrades, monthly releases, and enhancements
  • Coordinate UAT defect/incident resolution; monitor performance and drive process improvements
Qualifications & Experience
  • 5-6 years IT Operations; BA/BS Computer Science preferred
  • ServiceNow certifications a plus
  • ITIL v3/v4 Foundation required; project management/process improvement skills a plus
  • Strong service management understanding (request catalog, processes, user experience)
  • Detail-oriented, analytical, works in ambiguity; self-directed with mature, data/process-based decisions
Ideal Candidates Would Also Have
  • Experience defining/measuring business outcomes
  • Ability to elicit complex requirements (business/IT)
  • End-to-end analysis to deployment/support; ServiceNow Request Catalog improvement delivery
Compensation Overview
  • Princeton, NJ: $94,180-$114,124 (plus possible incentives/stock based on eligibility)
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