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Servicenow Itsm Implementation Jobs (NOW HIRING)

Acess Global

ServiceNow ITSM Developer

San Francisco, CA · On-site

$63.50 - $87.50/hr

Job Title: ServiceNow ITSM Developer Location: Cincinnati, OH / San Francisco, CA (Onsite ... Implement security using Roles and Access Control Lists (ACLs). * Troubleshoot issues and provide ...

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Servicenow Itsm Implementation information

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How much do servicenow itsm implementation jobs pay per year?

As of Jun 16, 2026, the average yearly pay for servicenow itsm implementation in the United States is $112,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What is the difference between Servicenow Itsm Implementation vs Servicenow Itsm Developer?

AspectServicenow Itsm ImplementationServicenow Itsm Developer
Primary FocusPlanning, configuring, and deploying ITSM solutionsDeveloping and customizing ITSM applications and scripts
Required SkillsProject management, process design, basic scriptingJavaScript, Glide API, scripting, application development
CertificationsServiceNow Certified Implementation SpecialistServiceNow Certified Application Developer
Work EnvironmentImplementation projects, client interaction, team coordinationDevelopment environment, coding, testing, troubleshooting

Servicenow Itsm Implementation professionals focus on deploying and configuring ITSM solutions, ensuring they meet organizational needs. In contrast, Servicenow Itsm Developers concentrate on customizing and developing applications within the ServiceNow platform. Both roles require specific certifications and skills but serve different stages of the ServiceNow lifecycle.

Infographic showing various Servicenow Itsm Implementation job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $112,972 per year, or $54.3 per hour.

ServiceNow ITSM Developer - San Antonio, TX

Rootshell Enterprise Technologies, Inc.

San Antonio, TX • On-site

$46.25 - $63.50/hr

Contractor

Posted 29 days ago

Job description

Visa Independent
ServiceNow ITSM Developer
San Antonio, TX
Minimum experience 10 Years
We are seeking a highly skilled ServiceNow ITSM Developer with 10+ years of experience to design, develop, and implement IT Service Management (ITSM) solutions on the ServiceNow platform. The ideal candidate will have extensive experience in ServiceNow development, customization, and integrations, ensuring the platform meets business requirements and ITIL best practices.
Key Responsibilities:
Design, develop, and implement ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB.
Customize and configure ServiceNow workflows, business rules, UI policies, client scripts, and UI actions.
Develop and maintain Service Catalog and Service Portal components.
Implement automation using Flow Designer, Workflow Engine, and Orchestration.
Integrate ServiceNow with third-party tools and enterprise applications via REST/SOAP APIs.
Develop custom applications and modules as per business needs.
Work with ServiceNow Discovery, CMDB, and Asset Management to enhance IT operations.
Optimize performance, security, and usability of the platform.
Troubleshoot and resolve ServiceNow application issues.
Stay updated with ServiceNow latest releases and best practices.
Collaborate with IT teams and business stakeholders to define and refine requirements.
Provide technical leadership and mentorship to junior developers.
Required Skills & Qualifications:
10+ years of IT experience, with at least 7+ years of ServiceNow development experience.
Strong expertise in ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge).
Hands-on experience with JavaScript, Glide API, UI policies, ACLs, Business Rules, and Client Scripts.
Experience in ServiceNow integrations with external applications using REST, SOAP, MID Server.
Proficiency in Flow Designer, Workflow Engine, and Orchestration.
Experience with Service Catalog and Service Portal development.
Knowledge of ITIL framework and ITSM best practices.
Strong understanding of CMDB and Asset Management principles.
Experience in developing custom scoped applications in ServiceNow.
Familiarity with ServiceNow Certified System Administrator (CSA) and ITSM Implementation.
Strong problem-solving, debugging, and performance optimization skills.
Excellent communication and teamwork skills.

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