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Servicenow Developer Jobs in Boca Raton, FL (NOW HIRING)

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Servicenow Developer information

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$12

$58

$86

How much do servicenow developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for servicenow developer in Boca Raton, FL is $58.98, according to ZipRecruiter salary data. Most workers in this role earn between $49.28 and $67.74 per hour, depending on experience, location, and employer.

What is a ServiceNow developer?

ServiceNow Developers are IT professionals who design, develop, and maintain applications on the ServiceNow platform, which is widely used for IT service management and business process automation. They work with clients and stakeholders to create custom solutions, automate workflows, and integrate ServiceNow with other systems. Their responsibilities often include scripting, configuring modules, and ensuring the platform meets the organization's needs. ServiceNow Developers play a key role in enhancing business efficiency and streamlining IT operations.

What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?

To thrive as a ServiceNow Developer, you need a solid background in programming (especially JavaScript), understanding of ITSM/ITIL processes, and experience with ServiceNow platforms, often supported by a bachelor’s degree in computer science or a related field. Proficiency in using ServiceNow Studio, Flow Designer, and relevant certifications like ServiceNow Certified System Administrator or Application Developer are typically required. Strong problem-solving skills, attention to detail, and effective communication help developers collaborate with stakeholders and deliver tailored solutions. These skills are vital for efficiently building, customizing, and maintaining ServiceNow applications that align with business needs.

How does a ServiceNow developer typically collaborate with other teams during a project lifecycle?

ServiceNow Developers often work closely with business analysts, project managers, and end-users to gather requirements and ensure solutions align with organizational goals. They collaborate with IT support teams to integrate ServiceNow modules with existing systems and troubleshoot any issues that arise. Regular meetings and agile ceremonies are common, allowing for continuous feedback and alignment throughout the development process. This collaborative environment helps ensure that customizations and workflows meet both technical standards and business needs.

What is the difference between Servicenow Developer vs ServiceNow Administrator?

AspectServicenow DeveloperServiceNow Administrator
Primary RoleDesigns, develops, and customizes ServiceNow applications and workflowsManages and maintains the ServiceNow platform, including user access and configurations
Required SkillsJavaScript, ServiceNow scripting, development toolsPlatform configuration, user management, basic scripting
CertificationsServiceNow Certified Application DeveloperServiceNow Certified System Administrator
Work EnvironmentDevelopment teams, project-based tasksOperational support, platform management

While both roles work within the ServiceNow platform, the Servicenow Developer focuses on creating and customizing applications, whereas the ServiceNow Administrator manages the platform's day-to-day operations and user access. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

Is ServiceNow developer a high paying career?

ServiceNow developers typically earn competitive salaries due to the specialized skills required, such as knowledge of the ServiceNow platform, scripting, and ITSM processes. Salaries vary based on experience, location, and certifications, but the role is generally considered well-paying within the IT industry.

Is ServiceNow developer in demand?

ServiceNow developers are in high demand due to the platform's widespread adoption for IT service management and automation. Organizations seek skilled developers with knowledge of scripting, workflows, and certifications to implement and customize ServiceNow solutions, leading to strong job growth in this field.

Is it hard to be a ServiceNow developer?

Becoming a ServiceNow developer requires learning the platform's scripting, configuration, and development tools, which can involve a learning curve for those new to IT service management and automation. Success often depends on prior experience with JavaScript, ITSM concepts, and certifications like Certified Application Developer (CAD).
More about Servicenow Developer jobs

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For Servicenow Developer jobs in Boca Raton, FL, the most frequently searched job titles are:

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Servicenow Developer jobs near you
Infographic showing various Servicenow Developer job openings in Boca Raton, FL as of August 2026, with employment types broken down into 81% Full Time, 8% Part Time, and 11% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $122,683 per year, or $59 per hour.

ServiceNow Queue Manager

Future Tech Enterprise, Inc.

Fort Lauderdale, FL • On-site

$27 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle.
**Please Note** This is NOT a developer role **
The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration.
This is a Fort Lauderdale based on-site position. (Remote candidates outside of the Fort Lauderdale area will be considered.) The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
ServiceNow Ticket Management
  • Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support.
  • Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems.
  • Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations.
  • Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager.
  • Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service.
  • Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence.
Returns Queue Oversight
  • Oversee the ServiceNow Returns Queue and asset record management tasks.
  • Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity.
  • Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database).
  • Validate ownership status and warranty coverage before final disposition.
  • Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints.
Inventory Control and Lifecycle Tracking
  • Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition.
  • Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows.
  • Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards.
Continuous Improvement & Process Feedback
  • Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities.
  • Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms.
  • Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures.
  • Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities.
Qualifications Required:
  • 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules).
  • Familiarity with ERP systems and asset tracking/inventory platforms.
  • Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management.
  • Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams.
  • Experience with SLA monitoring, reporting, and issue escalation protocols.
  • Exceptional attention to detail and process accuracy.
  • Intermediate Excel skills for custom reporting and dashboard creation.
  • Strong communication skills, including stakeholder updates and documentation creation.
  • This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
#LI-onsite #FutureTechJobs
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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