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Service Writer Service Jobs in Indiana (NOW HIRING)

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

We are looking for a Service Writer to join our team! The right candidate will have 2 years automotive service advisor experience and a valid driver's license. The day-to-day duties of this role ...

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include ...

We are looking for a Service Writer to join our team! The right candidate will have 2 years automotive service advisor experience and a valid driver's license. The day-to-day duties of this role ...

Service Writer

Howe, IN ยท On-site

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Service Writer

Howe, IN ยท On-site

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Service Writer

Howe, IN ยท On-site

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Service Writer

Howe, IN ยท On-site

A service writer provides a connection between a customer and service technicians, managing vehicle service requests, customer communication, and workflow coordination from start to finish. They ...

Service Advisor/Service Writer

Hobart, IN ยท On-site

$45K - $50K/yr

Employee discounts Service Writer - Future Store Manager Opportunities. Hourly + Bonus Midas | Hourly + Bonus | Leadership Opportunity Interview Today - Start Immediately Are you great with customers ...

Showing results 21-40

Service Writer Service information

What is the difference between Service Writer Service vs Service Advisor?

AspectService Writer ServiceService Advisor
CredentialsHigh school diploma; some certifications in automotive serviceHigh school diploma; certifications like ASE are common
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Employer & Industry UsageUsed interchangeably in many contextsMore common term for customer-facing role
Search & Comparison IntentOften searched as Service Writer Service vs Service AdvisorOften compared with Service Writer Service in job roles

Service Writer Service and Service Advisor roles are similar, often overlapping in responsibilities and work environments. Both require customer service skills and automotive knowledge, with certifications like ASE being beneficial. The terms are frequently used interchangeably, but 'Service Advisor' is more common in many regions. Understanding these similarities helps job seekers and employers clarify roles in automotive service settings.

How does a service writer get paid?

A service writer typically earns a combination of a base salary and commissions or bonuses based on the sales they generate or the services they sell. Compensation may also include benefits and incentives tied to customer satisfaction and shop performance, with pay structures varying by employer and location.

How much does a service writer make?

A service writer's average salary in Illinois typically ranges from $35,000 to $55,000 per year, depending on experience, certifications, and the employer. Some positions may include bonuses or commissions based on sales or customer satisfaction metrics.

What does a service writer do?

A service writer is responsible for communicating with customers to understand their vehicle issues, creating repair orders, and coordinating between customers and technicians. They document service details, estimate costs, and ensure customer satisfaction. Strong communication skills and knowledge of automotive services are essential for this role.

What cities in Indiana are hiring for Service Writer Service jobs?

Cities in Indiana with the most Service Writer Service job openings:

Service Writer

Plymouth, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Key Responsibilities:
  • Greet customers in a professional and friendly manner.
  • Explain available services, promotions, and special offerings such as free vehicle inspections.
  • Create and manage service tickets in the system.
  • Coordinate repair schedules with technicians and provide status updates to customers.
  • Communicate clearly about costs, timelines, and any additional work needed.
  • Process customer payments and handle necessary paperwork upon service completion.
  • Maintain accurate and organized service records.
  • Assist in maintaining a clean and welcoming front counter area.
  • Ensure all customer interactions reflect Southern Tire Mart's service standards.

Skills / Education / Requirements:
  • High school diploma or GED required.
  • Must be at least 18 years of age and pass a pre-employment drug screen.
  • Previous experience in sales, service writing, or customer service preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Basic computer skills and familiarity with POS/service management systems.
  • Knowledge of automotive or commercial tire services a plus.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.
  • Overtime maybe required.

Benefits:
  • 401(k) with Company Match
  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off
  • Paid On-the-Job Training
  • Career Growth Opportunities

Why Join Southern Tire Mart?
  • #1 Commercial Tire Dealer in the U.S. since 2008
  • #1 Truck Retreader in North America since 2007
  • #1 North America Commercial Tire Dealer since 2012
  • Family-owned company with a culture of service excellence

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.