Service Writer
Denver, CO · On-site
The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for ...
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Service Writer
Denver, CO · On-site
The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Colby, KS · On-site
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Service Writer
Colby, KS · On-site
Automotive Service Writer Company: Tubbs & Sons Ford Sales - Colby, KS Job Overview: Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service ...
Service Writer
Grand Junction, IA · On-site
We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair orders ...
Service Writer
Grand Junction, IA · On-site
We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair orders ...
Service Writer
Lebanon, MO · On-site
Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...
Service Writer
Lebanon, MO · On-site
Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...
Service Writer
Olathe, KS · On-site
$17 - $25/hr
We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career. Responsibilities for ...
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Service Writer
Olathe, KS · On-site
$17 - $25/hr
We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career. Responsibilities for ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Allentown, PA · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
$22 - $25/hr
Service Writer We are seeking a highly organized and customer-focused individual to join our team as a Service Writer. The Service Writer will be responsible for coordinating and facilitating all ...
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Service Writer
$22 - $25/hr
Service Writer We are seeking a highly organized and customer-focused individual to join our team as a Service Writer. The Service Writer will be responsible for coordinating and facilitating all ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Batavia, NY · On-site
$40K - $50K/yr
A Day in the Life of a Service Writer As a Service Writer , you're the connection between our customers and our service team. A typical day includes welcoming customers, understanding their service ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Ruston, LA · On-site
Service Writers Wanted. Want a Service Writer job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't ...
Service Writer
Ruston, LA · On-site
Service Writers Wanted. Want a Service Writer job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service-Writer
Benton, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service-Writer
Benton, KY · On-site
Service Writer Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are ...
Service Writer
Scarborough, ME · On-site
$80K - $86K/yr
Service Writer Position At Beauregard Equipment Inc., our mission is to provide exceptional equipment solutions, service, and support that help our customers succeed. As a family-owned and operated ...
Service Writer
Scarborough, ME · On-site
$80K - $86K/yr
Service Writer Position At Beauregard Equipment Inc., our mission is to provide exceptional equipment solutions, service, and support that help our customers succeed. As a family-owned and operated ...
Service Writer
Oxnard, CA · On-site
$16.50 - $20/hr
We are looking for a Service Writer to support our in-house mechanic shop and keep our fleet running smoothly. This role is critical in coordinating repairs, tracking maintenance, and ensuring our ...
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Service Writer
Oxnard, CA · On-site
$16.50 - $20/hr
We are looking for a Service Writer to support our in-house mechanic shop and keep our fleet running smoothly. This role is critical in coordinating repairs, tracking maintenance, and ensuring our ...
Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning ...
Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning ...
service writer
Lodi, CA · On-site
Job Title: Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented ...
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service writer
Lodi, CA · On-site
Job Title: Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented ...
Description We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair ...
Description We're looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both - handling repair ...
Service Writer Jobs information
See salary details
$11.78 - $14.58
7% of jobs
$14.58 - $17.37
11% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.17
24% of jobs
The median wage is $21.48 / hr.
$20.17 - $22.97
16% of jobs
$22.97 - $25.76
14% of jobs
$26.38 is the 75th percentile. Wages above this are outliers.
$25.76 - $28.56
8% of jobs
$28.56 - $31.36
7% of jobs
$31.36 - $34.16
4% of jobs
$34.16 - $36.95
3% of jobs
$36.95 - $39.75
2% of jobs
$39.75 - $42.55
2% of jobs
$11
$24
$42
How much do service writer jobs jobs pay per hour?
As of Jul 8, 2026, the average hourly pay for service writer jobs in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.
Full-time
Posted 4 days ago
Job description
About the Role:
The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for accurately diagnosing customer concerns, preparing detailed repair orders, and ensuring clear communication throughout the service process. The Service Writer must manage customer expectations, provide timely updates, and facilitate a smooth workflow to maximize customer satisfaction and operational efficiency. By coordinating service schedules and maintaining detailed records, the Service Writer helps optimize shop productivity and supports the overall business objectives. Ultimately, this role ensures that customers receive high-quality service experiences that foster loyalty and repeat business.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in the commercial truck repair industry.
- Basic knowledge of mechanical systems and terminology.
- Strong communication and interpersonal skills.
- Proficiency with computer systems and service management software.
Preferred Qualifications:
- Experience using dealership management systems (Karmak experience preferred).
- Familiarity with truck parts and inventory management.
- Ability to read and interpret repair orders and technical manuals.
- Bilingual abilities to assist a diverse customer base.
Responsibilities:
- Greet customers promptly and courteously, listening carefully to their vehicle concerns and service needs.
- Document customer issues and vehicle information accurately to create detailed service orders for technicians.
- Communicate effectively with service technicians to understand repair requirements and timelines.
- Provide customers with clear explanations of recommended services, pricing, and estimated completion times.
- Update customers regularly on the status of their vehicle repairs and address any questions or concerns.
- Coordinate service appointments and manage workflow to ensure timely completion of repairs.
- Maintain accurate records of all service transactions, parts used, and customer communications
- Handle customer complaints professionally and work towards satisfactory resolutions.
- Promote additional services and maintenance packages that benefit the customer and the business.
Skills:
The Service Writer utilizes strong communication skills daily to clearly convey technical information between customers and technicians, ensuring mutual understanding. Organizational skills are essential for managing multiple service orders, scheduling appointments, and maintaining accurate records. Problem-solving abilities help address customer concerns and resolve conflicts efficiently. Proficiency with computer software enables the Service Writer to input data accurately, track service progress, and generate reports. Additionally, knowledge of automotive systems supports the ability to explain repair needs and recommend appropriate services, enhancing customer trust and satisfaction.
Pay:
Negotiable / based on experience and abilities