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Service Transition Manager Jobs in Ohio (NOW HIRING)

Brookdale

Care Transition Manager

Cleveland, OH · On-site

A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ... Outstanding Opportunity for a Care Transitions Manager for our Home Health Office in Cleveland, OH.

Core Specialty

Service Desk Analyst

Cincinnati, OH · On-site

$19.75 - $26.75/hr

Understand and apply ITIL service transition and service quality principles. * Manage and maintain knowledge management systems to ensure accurate and up-to-date information. * Achieve high levels of ...

Core Specialty Insurance

Service Desk Analyst

Cincinnati, OH · On-site

$19.75 - $27/hr

Understand and apply ITIL service transition and service quality principles. * Manage and maintain knowledge management systems to ensure accurate and up-to-date information. * Achieve high levels of ...

Core specialty

Service Desk Analyst

Cincinnati, OH · On-site

$19.75 - $27/hr

Understand and apply ITIL service transition and service quality principles. * Manage and maintain knowledge management systems to ensure accurate and up-to-date information. * Achieve high levels of ...

Core Specialty

Service Desk Analyst

Cincinnati, OH · On-site

$19.75 - $26.75/hr

Understand and apply ITIL service transition and service quality principles. * Manage and maintain knowledge management systems to ensure accurate and up-to-date information. * Achieve high levels of ...

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Service Transition Manager information

See Ohio salary details

$31.8K

$71K

$117.4K

How much do service transition manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for service transition manager in Ohio is $71,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $80,800.00 per year, depending on experience, location, and employer.

How much do transition managers make?

Transition managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Senior or specialized transition managers with certifications like ITIL or PMP may earn higher salaries, especially in large organizations or complex projects.

What is the role of a service transition manager?

A Service Transition Manager oversees the process of transitioning new or changed IT services into live operation, ensuring minimal disruption and smooth deployment. They coordinate activities across teams, manage risks, and ensure that documentation, training, and testing are completed according to standards, often utilizing frameworks like ITIL.

What is the difference between Service Transition Manager vs Service Desk Analyst?

AspectService Transition ManagerService Desk Analyst
Required credentialsITIL certification, relevant IT service management experienceITIL foundation, basic IT support knowledge
Work environmentProject-based, involved in change and release managementHelp desk, frontline support, customer interaction
Employer and industry usageIT service providers, large organizations with complex IT servicesIT support centers, corporate IT departments

The Service Transition Manager focuses on managing the transition of new or changed IT services into live environments, requiring project management skills and ITIL knowledge. In contrast, the Service Desk Analyst provides frontline support to users, handling incidents and service requests. While both roles require ITIL certification, their responsibilities, work environments, and employer settings differ significantly.

What does a transition manager do?

A Service Transition Manager oversees the process of moving new or changed services into live operation within an organization. They coordinate activities such as planning, risk management, and communication to ensure smooth transitions, often using ITIL best practices and project management skills. Their role helps minimize service disruptions and ensures that transition objectives align with business goals.

What is the 3 month rule for jobs?

The 3 month rule for a Service Transition Manager typically refers to the expectation that new processes, systems, or service transitions should be evaluated within three months to ensure stability and effectiveness. This period allows for monitoring performance, addressing issues, and confirming that the transition meets organizational goals. It is a common timeframe for initial review and adjustment in project management and service delivery environments.
Service Transition Manager jobs near you
Care Transition Manager

Care Transition Manager

Brookdale

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Brookdale Senior Living rating

5.1

Company rating: 5.1 out of 10

Based on 519 frontline employees who took The Breakroom Quiz

193rd of 228 rated social care providers

Job description

Company Description

. A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ranked among the Top Ten largest home heath companies in the country. Many of our agencies carry a five-star rating and are recognized by Decision Health as Home Care Elite agencies. We own and operate more than 80+ agencies nationwide, serving approximately 17,000 patients throughout our Brookdale Home Health Division.

Brookdale. Bringing new life to senior living.

Job Description

It's more than a job: it's a passion.
Outstanding Opportunity for a Care Transitions Manager for our Home Health Office in Cleveland, OH. A sound knowledge of Medicare Home Health as it relates to our communities, a High level of Customer Service, Clinical Sales experience, a Therapist (PT, OT, SLP) or a Nurse and a passion for service to people are an essential requirement for this position.
Your responsibilities:
* Coordinate business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Facilitate a consistent service delivery of the Brookdale Healthcare Services continuum including highest quality care for the patient and family
* Participate in resident need identification processes including, but not limited to Collaborative Care, and is accountable for completing the referral process including communicating to the patient, the family, the staff and other professionals as appropriate
* Participate in consistent meetings with Home Health Administrator and Sales Manager to review customer experience, quality of care delivery, program growth, and leadership skill development
* Serve as an educational resource to the community regarding healthcare services

Qualifications

Required skills and qualifications:
* Bachelor's Degree preferred
* Minimum two years experience in healthcare required; with experience in social services coordinator for patients and customer service
* Must be willing and able to communicate with patients of various levels of functioning and various types of personalities
* Willingness to communicate perceived physical and emotional needs of patients to other skilled staff to assist with addressing their care needs
If you're a Brookdale associate, please consider referring someone through the Good People Program!
Brookdale is an EOE-(Equal Opportunity Employer) and drug-free workplace.
Brookdale offers a number of benefits to full-time associates including, but not limited to: medical, dental, vision, disability, life, paid time off, educational reimbursement. All associates, age 21 and older, are eligible to participate in the 401(k) retirement savings plan.

Additional Information

All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place

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