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Service Support Jobs in Texas (NOW HIRING)

Hooters

Hospitality Service Support

Corpus Christi, TX · On-site

$10/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

El Paso, TX · On-site

$11/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Abilene, TX · On-site

$11/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Denton, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Round Rock, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Selma, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Corpus Christi, TX · On-site

$10/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Odessa, TX · On-site

$11/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Pasadena, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Cedar Hill, TX

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Mesquite, TX

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Grand Prairie, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Katy, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Mesquite, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

El Paso, TX · On-site

$11/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Webster, TX

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Harlingen, TX · On-site

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

Hooters

Hospitality Service Support

Humble, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick ...

Hooters

Hospitality Service Support

Arlington, TX

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting ...

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Service Support information

What is a service support?

A Service Support role involves assisting customers or clients by resolving issues, answering queries, and ensuring smooth operation of services. Service Support professionals may work in IT, customer service, or technical support, depending on the industry. They often handle troubleshooting, provide information, and escalate complex problems to specialized teams. The goal is to maintain high customer satisfaction by delivering prompt and efficient support. Strong communication skills and a problem-solving attitude are essential for this role.

How does a service support professional typically collaborate with other departments to resolve customer issues?

Service Support professionals frequently act as a bridge between customers and internal teams such as technical support, sales, and operations. When they receive complex inquiries or service requests, they coordinate with the respective departments to gather information, escalate issues, and ensure timely resolution. Effective communication and documentation are essential, as Service Support staff must update all parties involved and follow up to verify that customer needs are fully addressed. This collaborative environment helps ensure a positive customer experience and efficient problem-solving.

What are the key skills and qualifications needed to thrive as a service support professional, and why are they important?

To thrive as a Service Support professional, you need strong problem-solving abilities, customer service skills, and often a background in IT or business administration. Familiarity with ticketing systems like ServiceNow, CRM tools, and basic troubleshooting platforms is typically required. Excellent communication, patience, and teamwork are standout soft skills in this role. These skills ensure efficient issue resolution, customer satisfaction, and smooth operation of support processes.

What is the difference between Service Support vs Customer Service Representative?

AspectService SupportCustomer Service Representative
Required CredentialsTypically technical certifications or training in product/service supportCustomer service or communication skills, sometimes basic certifications
Work EnvironmentTechnical settings, call centers, on-site supportCall centers, retail, office environments
Employer & Industry UsageTech, manufacturing, telecom industriesRetail, hospitality, service industries
Common Search & Comparison IntentUnderstanding technical support roles, troubleshootingHandling customer inquiries, service satisfaction

Service Support roles focus on technical assistance, troubleshooting, and resolving product or service issues, often requiring specialized certifications. Customer Service Representatives primarily handle customer inquiries, complaints, and service requests, emphasizing communication skills. While both roles involve assisting customers, Service Support is more technical, whereas Customer Service Representatives focus on customer relations and satisfaction.

What cities in Texas are hiring for Service Support jobs?

Cities in Texas with the most Service Support job openings:

Service Support jobs near you
Infographic showing various Service Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Hospitality Service Support

Corpus Christi, TX • On-site

Hooters
See more jobs at Hootersexternal

$10/hr

Part-time

Re-posted 16 days ago

Hooters rating

5.9

Company rating: 5.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

BRAND NEW STORE!!
COMING SOON!!
Overview:
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service, and a clean and friendly atmosphere. You will have the opportunity to be cross-trained in three areas of responsibility.
Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.
Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.
Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Responsibilities:
a. Guest Happiness
• Food & Beverage Quality Assurance
• Order Accuracy
• Speed of Service
• Accurate Food Presentation
• Friendly & Attentive Customer Service
b. Financial Management
• Responsible Cash Handling
c. Brand Operating Standards
• Welcoming, Personal, & Courteous
• Ensures Proper Sanitation and Food Handling
• Prepared, in Uniform & Punctual for Shift
• Cleanliness
d. Other
• Menu Knowledge
• Rotation Seating
• Aware of Events & Specials
• Sense of Urgency
• Store Events Spokesperson
• Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
• Facility Maintenance and Cleanliness
• Ensures Products are Available for FOH Employees
Qualifications:
  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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