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Service Support Jobs in California (NOW HIRING)

Porter - Service Support

San Jose, CA ยท On-site

$17.50 - $21/hr

Service Porter at Luxury Auto Dealership Are you looking to work in a fast-paced, dynamic environment surrounded by luxury vehicles? We're seeking a Service Porter to support our Service Consultants ...

Porter - Service Support

San Jose, CA ยท On-site

$17.50 - $21/hr

Service Porter at Luxury Auto Dealership Are you looking to work in a fast-paced, dynamic environment surrounded by luxury vehicles? We're seeking a Service Porter to support our Service Consultants ...

Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or ...

Customer Service Support 2

Fremont, CA ยท Hybrid

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support ...

Be Seen First

They are seeking a Customer Support Representative who is passionate about providing exceptional service, building positive customer relationships, and contributing to a collaborative team ...

Customer Service Support 2

Fremont, CA ยท On-site

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support ...

The Technical Service Support will work closely with our team of technical service engineers to provide comprehensive post-sales vehicle technical service support to our dealers and customers. The ...

The Technical Service Support will work closely with our team of technical service engineers to provide comprehensive post-sales vehicle technical service support to our dealers and customers. The ...

The Technical Service Support will work closely with our team of technical service engineers to provide comprehensive post-sales vehicle technical service support to our dealers and customers. The ...

Remote Service Support Specialist

Costa Mesa, CA ยท On-site +1

$96K - $120K/yr

Position Summary The Service Support Specialist is the first voice clients reach when something is not working in their smart space, and the person who owns what happens next. Working remotely as ...

Showing results 21-40

Service Support information

What is a service support?

A Service Support role involves assisting customers or clients by resolving issues, answering queries, and ensuring smooth operation of services. Service Support professionals may work in IT, customer service, or technical support, depending on the industry. They often handle troubleshooting, provide information, and escalate complex problems to specialized teams. The goal is to maintain high customer satisfaction by delivering prompt and efficient support. Strong communication skills and a problem-solving attitude are essential for this role.

How does a service support professional typically collaborate with other departments to resolve customer issues?

Service Support professionals frequently act as a bridge between customers and internal teams such as technical support, sales, and operations. When they receive complex inquiries or service requests, they coordinate with the respective departments to gather information, escalate issues, and ensure timely resolution. Effective communication and documentation are essential, as Service Support staff must update all parties involved and follow up to verify that customer needs are fully addressed. This collaborative environment helps ensure a positive customer experience and efficient problem-solving.

What are the key skills and qualifications needed to thrive as a service support professional, and why are they important?

To thrive as a Service Support professional, you need strong problem-solving abilities, customer service skills, and often a background in IT or business administration. Familiarity with ticketing systems like ServiceNow, CRM tools, and basic troubleshooting platforms is typically required. Excellent communication, patience, and teamwork are standout soft skills in this role. These skills ensure efficient issue resolution, customer satisfaction, and smooth operation of support processes.

What is the difference between Service Support vs Customer Service Representative?

AspectService SupportCustomer Service Representative
Required CredentialsTypically technical certifications or training in product/service supportCustomer service or communication skills, sometimes basic certifications
Work EnvironmentTechnical settings, call centers, on-site supportCall centers, retail, office environments
Employer & Industry UsageTech, manufacturing, telecom industriesRetail, hospitality, service industries
Common Search & Comparison IntentUnderstanding technical support roles, troubleshootingHandling customer inquiries, service satisfaction

Service Support roles focus on technical assistance, troubleshooting, and resolving product or service issues, often requiring specialized certifications. Customer Service Representatives primarily handle customer inquiries, complaints, and service requests, emphasizing communication skills. While both roles involve assisting customers, Service Support is more technical, whereas Customer Service Representatives focus on customer relations and satisfaction.

What cities in California are hiring for Service Support jobs?

Cities in California with the most Service Support job openings:

Infographic showing various Service Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Porter - Service Support

San Jose, CA โ€ข On-site

$17.50 - $21/hr

Full-time

Re-posted 5 days ago


Job description

Now Hiring: Service Porter at Luxury Auto Dealership
Are you looking to work in a fast-paced, dynamic environment surrounded by luxury vehicles? We're seeking a Service Porter to support our Service Consultants and ensure smooth daily operations.
Key Responsibilities:
  • Move and park vehicles with care and attention
  • Assist Service Consultants with customer interactions
  • Maintain the cleanliness and organization of the service area
  • Provide top-notch customer service to our valued clients

Requirements:
  • No experience needed-we'll provide training!
  • Must be reliable and available to work Saturdays
  • A valid driver's license and clean driving record

What We Offer:
  • Competitive pay
  • Comprehensive benefits package
  • Opportunities for growth within the dealership
  • A friendly and supportive work environment