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Service Support Associate Jobs in New Brunswick (NOW HIRING)

Walmart

Food & Consumables Team Associate

Sussex, NB · On-site

CA$16.05/hr

A Food and Consumables Associate provides exemplary customer service by adhering to the basic ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Payzant Building Products

Store Manager

Sackville, NB · On-site

... customer service * Support customers in finding the right products and solutions for their home ... RRSP Matching * Associate Discount * Employee and Family Assistance Program * An Amazing Team ...

Payzant Building Products

Store Manager

Sackville, NB · On-site

... customer service * Support customers in finding the right products and solutions for their home ... RRSP Matching * Associate Discount * Employee and Family Assistance Program * An Amazing Team ...

Walmart

OMNI Customer Fulfillment Associate

Dieppe, NB · On-site

CA$16.05/hr

Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ... high-quality service. POTENTIAL CHALLENGES IN THIS ROLE High Task Volume in a Fast-Paced ...

NATIONAL CENTER ON INSTITUTIONS AND

$19/hr

Community Living Associate Full-Time | Non-Exempt | Community Living Services | Baltimore County, MD NCIA is seeking compassionate Community Living Associates to support adults with developmental ...

BRIDGES OF AMERICA

... services provider in the nation. Bridges International is the oldest and most successful private ... Associate degree in related Technology field preferred. PHYSICAL REQUIREMENTS: Ability to sit and ...

PGW Auto Glass

Warehouse Associate

Moncton, NB · On-site

The Warehouse Associate will also be responsible for maintaining excellent customer service to ... Support all operational processes and procedures to ensure value to the customer and compliance ...

ST JOHNS COMMUNITY SERVICES

Advancing community support and opportunities for people living with disabilities Core Values: We ... As associates or bachelors degree from an accredited school in a human services field is preferred.

Staples Canada ULC

Sales Associate

Fredericton, NB

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Miramichi, NB

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

Staples Canada ULC

Sales Associate

Moncton, NB · On-site

Deliver exceptional customer service and enhance customer engagement and satisfaction. * Drive ... Support all merchandising and signage standards including planograms and stocking. * Maintain ...

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Showing results 21-40

All JobsService Support Associate JobsService Support Associate Jobs in New Brunswick

Service Support Associate information

What cities in New Brunswick are hiring for Service Support Associate jobs?

Cities in New Brunswick with the most Service Support Associate job openings:

Infographic showing various Service Support Associate job openings in New Brunswick as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Customer Service Associate -Bilingual

Saint John, NB • On-site

J.D. Irving
10K+ employees
Learn more about J.D. Irvingexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Reporting to the Customer Service Team Lead, the Customer Service Associate must assist customers in processing their requests and ensure the data is accurate. 

Starting wage for this role is $15.90.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Quebec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing
  • Call Center & Customer Service experience an asset 
  • Strong verbal and written communication skills 
  • Active listening skills to determine customer needs and a best course of action 
  • Proven problem-solving skills 
  • Flexibility and adaptability to work in a fast-paced environment 
  • Technical proficiency with call center systems, including customer relationship (CRM) platform experience an asset 
  • Must be able to work well with a team and independently 
  • Available to work flexible hours/shift work 
  • Bilingual (English, French)
  • Acts as primary liaison between the customer and operations to provide the customer with product support and inquiries, answering questions, resolving order or account issues on Email, Chat and Phone 
  • Maintains records of history for all customer interaction in the customer service tool 
  • Identifies sales leads and potential opportunities 
  • Meets customer service targets 
  • Handles customer complaints and takes appropriate measures to ensure customer satisfaction and resolution 
  • Applies customer service to all customer interactions through all channels 
  • Ad hoc tasks as required 

Apply