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Service Support Assistant Jobs in Alberta (NOW HIRING)

Wing Assistant

GTM Sales

Calgary, AB · Remote

Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin ... Monitor companies that are posting roles Wing can service. * Understand what the company is likely ...

A&W Restaurants

Cashier - Graveyard

Sherwood Park, AB · On-site

CA$15.10 - CA$15.50/hr

Ensure every order is accurate and delivered with a smile Food Service Support * Assist teammates with preparing and serving food and drinks * Help keep service running smoothly during busy periods ...

A&W Restaurants

Cashier - Graveyard

Edmonton, AB · On-site

CA$15.10 - CA$15.50/hr

Ensure every order is accurate and delivered with a smile Food Service Support * Assist teammates with preparing and serving food and drinks * Help keep service running smoothly during busy periods ...

A&W Restaurants

Cashier

Edmonton, AB · On-site

CA$15.10 - CA$16/hr

Ensure every order is accurate and delivered with a smile Food Service Support * Assist teammates with preparing and serving food and drinks * Help keep service running smoothly during busy periods ...

A&W Restaurants

Cashier

Devon, AB · On-site

Ensure every order is accurate and delivered with a smile Food Service Support * Assist teammates with preparing and serving food and drinks * Help keep service running smoothly during busy periods ...

SNDL, Inc.

Assistant Store Manager

Calgary, AB

Deliver friendly, knowledgeable customer service * Maintain a clean, safe, and welcoming store environment Inventory & Financial Support * Assist with inventory counts, ordering, and receiving

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Service Support Assistant information

What is a service support assistant?

A service support assistant is a role that involves providing administrative and customer service support within an organization. They often handle scheduling, data entry, and communication tasks, and may use tools like customer management software to assist teams and clients. Strong organizational and communication skills are essential for this position.
Infographic showing various Service Support Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Therapy Support Assistant

Coaldale, AB • On-site

CASA Mental Health
See more jobs at CASA Mental Healthexternal

Full-time

Medical, Dental, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Assist in developing and implementing individual treatment plans for children or adolescents using evidence-based therapeutic approaches.

  • Participate in family therapy sessions, patient meetings, and facilitate group therapy activities.

  • Conduct phone calls to schools and parents to gather information or explain strategies to support patient success.

Job description

A Rewarding Career at CASA Mental Health
Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.
Job Details
Wage range: $33.92 to $41.70 per hour
Vacation: Accrual of 4.18 hours per pay period
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Coaldale
Union: In-Scope
Classification: Classroom Behaviour Specialist
FTE: 1.0 for the duration of the school year
Status: Permanent
Hybrid
About the Program
You will be a part of a team that works within community schools, right where children live and learn. The CASA Classrooms program provides individual and group therapy, psychiatric care, medication management and schooling according to each student’s individual need. CASA Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school divisions.
About the Role
The Therapy Support Assistant nurtures collaborative linkages with community partners including education agencies through consultation, liaison and coaching. The Therapy Support Assistant practices according to the training and code of ethics of their educational field and program standards of practice, while applying the principles of evidence-based practice to all aspects of work. The role requires knowledge of and experience in evidence-based therapeutic and educational theory and an understanding of how to implement those principles.
The Therapy Support Assistant will:
  • Assist in developing and implementing individual treatment plans for children or adolescents with internalizing and externalizing difficulties, using a variety of treatment approaches with an emphasis on effective, evidence-based cognitive and behavioural principles.
  • Participate in family therapy sessions and other patient-related meetings such as program progress reviews and discharge meetings, as required.
  • Implement therapeutic models of individual, group and family therapy.
  • Conduct phone calls on behalf of clinicians (i.e. to schools, parents) to gather information or explain strategies to assist the patient to be successful in school and at home.
  • Assist in group facilitation, including co-facilitation, participation, set up and take down, observation and note taking as required.
  • Attend staff planning sessions, patient case conferences and patient meetings to provide information.
  • Use Therapeutic Crisis Intervention to proactively prevent or de-escalate crisis.
  • Ensure open reporting about patient safety events including near misses or concerns.
  • Complete relevant electronic medical record documentation.
  • Collaborate with teams to ensure treatment plans and reports are complete.
  • Execute other tasks or responsibilities as directed by the Program Manager.

Knowledge, Skills and Abilities
  • Strong knowledge and skills in behaviour management techniques.
  • Excellent case management skills.
  • Excellent organizational, interpersonal, communication and problem-solving skills.
  • Ability to work autonomously, independently and to prioritize work activities.
  • Appreciation of interdisciplinary approach to mental illness.
  • Knowledge of the Health Information Act and Protection of Privacy Act in addition to professional organization’s ethics and standards of practice.
  • Ability to work and communicate in a cooperative, respectful manner with all staff.
  • Demonstrated computer skills and advanced skills with Microsoft Office applications (e.g. Word, Excel, PowerPoint).
Qualifications and Experience
  • Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
  • One to two years of related experience in an educational or mental health setting.
  • Experience working in a school setting is an asset.
Conditions of Employment
  • A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
  • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.
Working Conditions
  • Valid driver’s license and access to a reliable vehicle.
Your Well-Being Matters
At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.
What We Offer:
  • Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
  • Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.
  • Defined contribution pension plan with generous employer match.
  • Five paid wellness days plus a holiday break in December to spend time with loved ones.
  • Paid time off for illness, bereavement, moving and education.
  • Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
  • Access to our Employee Assistance Program (EAP) and a range of employee discounts.
  • Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.
  • Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.
Apply today to start making a difference for Alberta’s children and families!
Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org
Closing Date: 6 September, 2026
Please quote the following competition number in your application materials 26-137
 

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