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Service Representative Two Jobs in Florida (NOW HIRING)

Navstar

ELSC CSR II

Jacksonville, FL

$14.75 - $20.25/hr

The ELSC CSR II will provide fast, friendly, and efficient technical support services to customers throughout CNIC major command by performing the following duties. Essential Duties and ...

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Service Representative Two information

Do I pay more taxes if I have two jobs?

As a Service Representative Two, having two jobs can result in higher overall income, which may place you in a higher tax bracket, potentially increasing your total tax liability. However, your tax rate depends on your combined income and applicable deductions; earning more does not necessarily mean paying more taxes on each individual paycheck. It's advisable to consult a tax professional or use tax software to understand how multiple jobs affect your specific tax situation.

What job makes $10,000 a month without a degree?

A Service Representative Two typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may not require a degree but do demand strong communication, negotiation skills, and industry knowledge.

What jobs should I apply when I have 2 years of customer service?

With two years of customer service experience, you can apply for roles such as Service Representative Two, customer support specialist, or client service associate. These positions often require strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

Can an employer sue you for working two jobs?

A Service Representative Two can generally work two jobs unless there is a non-compete agreement, conflict of interest, or specific employer policy prohibiting it. Employers typically cannot sue for working multiple jobs unless contractual or legal violations occur, but they may have the right to enforce policies or seek disciplinary action if dual employment affects job performance or violates company rules.
What cities in Florida are hiring for Service Representative Two jobs? Cities in Florida with the most Service Representative Two job openings:
Service Representative Two jobs near you
CUSTOMER SERVICE REPRESENTATIVE II - 73004708

CUSTOMER SERVICE REPRESENTATIVE II - 73004708

MyFlorida

Tallahassee, FL • On-site

$39K - $54K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

State Of Florida rating

6.7

Company rating: 6.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

46th of 50 rated states

Job description

Requisition No: 876530 

Agency: Department of Revenue

Working Title: CUSTOMER SERVICE REPRESENTATIVE II - 73004708

 Pay Plan: Career Service

Position Number: 73004708 

Salary:  $39,960.00 - $54,096.96 / annually 

Posting Closing Date: 06/08/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Customer Service Representative II (Quality Control Analyst)

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs as a team lead for customer support using a variety of methods including telephone, in person, chat or email for child support cases and is an excellent fit for critical thinkers. If you enjoy working with others and problem solving, this may be the position for you. Your duties would include:

  • Mentoring and training to team members
  • Initiating and responding to requests
  • Coordinating with internal and external partners
  • Researching and resolving cases issues
  • Gathering information and analyzing case data to determine next steps
  • Interviewing customers in person and/or over the telephone
  • Interacting with other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

  • Currently employed with the Florida Department of Revenue. 
  • Two years of Child Support Program experience.
  • One year of experience as a Revenue Specialist III.
  • Experience coaching, mentoring, or instructing others.
  • Two years of experience conducting research and analyzing information to make decisions.
  • Two years of experience communicating with customers for the purpose of resolving inquiries.

SPECIAL NOTES:

  • This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
  • Alternative Screening Criteria will be used in lieu of the Skills Verification Test to determine which top candidates will be selected for the interview.

SALARY: $39,960.00 - $54,096.96 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: William Harrison Jr, (850) 617-8089, William.Harrison@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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