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Service Representative Receptionist Jobs in Hamilton, ON

People Corporation

Receptionist

Hamilton, ON · On-site

CA$35K - CA$40K/yr

Keep a tally to evenly distribute sales and service requests to our brokers * Process credit card ... This represents base salary only and does not represent other variable compensation components of ...

New

JLL

Receptionist

Kitchener, ON · On-site

Excellent interpersonal and customer service skills * Excellent time management and organizational ... represents the estimated base salary and actual compensation may differ. Final base salary is ...

CLV Group

Receptionist

Gloucester, ON · On-site

About The Role At CLV Group, exceptional service is shaped by every interaction. We are looking for ... Represent CLV Group positively and professionally in every interaction Communication and Inquiry ...

CLV Group

Receptionist

Gloucester, ON · On-site

About The Role At CLV Group, exceptional service is shaped by every interaction. We are looking for ... Represent CLV Group positively and professionally in every interaction Communication and Inquiry ...

All JobsService Representative Receptionist JobsService Representative Receptionist Jobs in Hamilton, ON

Service Representative Receptionist information

What is the difference between Service Representative Receptionist vs Customer Service Representative?

AspectService Representative ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentFront desk, office, or reception areaCall centers, retail, or office settings
Employer & IndustryHealthcare, corporate offices, service providersRetail, telecommunications, hospitality
Primary RoleGreeting visitors, answering phones, schedulingAssisting customers, resolving issues, providing info

While both roles involve customer interaction, Service Representative Receptionists focus on front desk duties and administrative support, whereas Customer Service Representatives primarily handle customer inquiries and support remotely or over the phone. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What is the work of service representative receptionist?

A service representative receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and providing customer service. They often use communication skills and office software to manage inquiries and support daily operations in a professional environment.

Receptionist

Hamilton, ON • On-site

People Corporation
See more jobs at People Corporationexternal

CA$35K - CA$40K/yr

Full-time

Medical, Dental, Retirement

Posted 3 days ago

New

Job description

We are hiring a Receptionist to join our Union Power team in Hamilton, ON. This role is a great opportunity for someone who enjoys working with people, staying organized, and being the go-to person in a busy office environment.The Receptionist will:

  • Greet clients in a professional and friendly manner over the telephone, as well as in person

  • Answer phone calls for both Union Power and FirstOntario Insurance, taking basic information to triage who the caller should be directed to

  • Clear and distribute voicemails that are left on main reception telephone

  • Distribute emails that come to Union Power & FirstOntario main inbox

  • Set-up client base in broker management system for new prospects looking for a quote

  • Keep a tally to evenly distribute sales and service requests to our brokers

  • Process credit card payments, and issue receipts for payments made by cheque

  • Completing monthly inventory of office supplies, and placing order for items needed


To be successfulas a Receptionist with Union Power Insurance Brokers, you will need:

  • 2 years of experience in a receptionist, administrative, or customer service role

  • Excellent communication skills, both verbal and written, with a professional and friendly demeanor.

  • Strong organizational and multitasking abilities to manage a variety of administrative tasks efficiently.

  • Attention to detail and accuracy in handling client inquiries, messages, and documentation.

  • Ability to prioritize and manage time effectively in a busy, client-focused environment.

  • Reliability and punctuality, ensuring consistent front desk coverage.

What's in it for you:

  • Learn by working alongside our experts

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Competitive compensation

Our mission at Union Power Insurance Brokers is to provide professional and trusted insurance advice to members of Canada's Building Trades Unions. We are committed to bringing our customers the best insurance protection for their assets at the lowest possible price.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out tocareers@peoplecorporation.com.

The base salary for this position is between $35,000 - $40,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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