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Service Rep Jobs in Goodyear, AZ (NOW HIRING)

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

U-Haul

Customer Service Representative

Surprise, AZ · On-site

$15.25 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Managing the day to day customer activities such as customer orders, presale inquiries ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

Addison Group

Customer Service Representative

Phoenix, AZ · On-site

$17.50/hr

Customer Service Representative Location: Phoenix, AZ Industry: Healthcare Pay: $17.50/hour About Our Client: Our client, a well-established healthcare provider in Phoenix, AZ, is seeking a dedicated ...

GoodVets

Client Service Representative

Phoenix, AZ · On-site

$17 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Phoenix, AZ · On-site

$17 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

Updike Distribution Logistics

CSR

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative The Customer Service Representative serves as one of the primary business contacts for the customer and is responsible for overall customer satisfaction. The Customer ...

New

Hensley Beverage Company

Service Rep (4)

Phoenix, AZ · On-site

SERVICE REP 4 - VACATION RELIEF Hensley Beverage Company is a multi-generational, family-owned, local Arizona beverage wholesaler that distributes a wide portfolio of beverages, including Anheuser ...

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Showing results 21-40

All JobsService Rep JobsService Rep Jobs in Goodyear, AZ

Service Rep information

See Goodyear, AZ salary details

$12

$22

$37

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in Goodyear, AZ is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities near Goodyear, AZ are hiring for Service Rep jobs?

Cities near Goodyear, AZ with the most Service Rep job openings:

Service Rep jobs near you
Infographic showing various Service Rep job openings in Goodyear, AZ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $46,437 per year, or $22.3 per hour.

Customer Service Representative

Phoenix, AZ • On-site

IEWC
Wholesale • 51 - 200 employees
Learn more about IEWCexternal

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 15 days ago

IEWC rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer. As the CSR, you will represent the IEWC brand and value proposition, and become the "face to the customer" in their daily activities.

Key Responsibilities:

  • Manage customer orders timely and to the highest level of accuracy by: Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP & Rubicon.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP or Rubicon.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Rubicon, Microsoft Word, and Excel.
  • Partner with the appropriate Sales person to service the customer on any changes in the Customer Master file.

Qualifications:

  • Associates degree or 2-3 years of customer service or equivalent job-related experience.
  • Strong verbal, listening and written communication skills
  • Working knowledge of Microsoft Office and Excel
  • Ability to work in Windows environment and learn multiple computer applications ( SAP, Onenote, Outlook)
  • Ability to conduct problem solving in day-to-day operations
  • Strong time management, multi-tasking and organizational skills
  • Ability to work under pressure and to make decisions autonomously
  • Strong attention to detail in a highly dynamic and changing environment
  • Ability to apply critical thinking and analyze information

Need more convincing? At IEWC, we boast our environment, culture, support and rewards to create the opportunities for you to reach success you never thought possible. Our employees at IEWC reach their full potential knowing they are a part of an Employee-Owned company. Below are just some of the extreme perks offered:

  • Medical, vision and dental coverage
  • Employee Stock Ownership Program (ESOP)
  • Short-term disability and long-term disability coverage
  • Flexible Spending Account (FSA)
  • Life insurance for you and your family
  • Employee Assistance Program
  • Supplemental Life and AD&D coverage (employee, spouse and dependent)
  • Business travel insurance
  • Voluntary critical illness and accident plans
  • Tuition reimbursement for non-degree and degree granting educations programs
  • A generous paid time off program
  • Paid volunteer hours
  • Founders Scholarship for employee's children or spouse attending college
  • AND MUCH MORE!

EOE/Minorities/Females/Veterans/Disabled

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What IEWC employees say

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