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Service Rep Jobs in Utah (NOW HIRING)

U-Haul

Customer Service Representative

Moab, UT · On-site

$16 - $22/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

SBM Management Services

Customer Service Rep

South Weber, UT · On-site

$14.75 - $20/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities * Perform janitorial ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

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Showing results 21-40

All JobsService Rep JobsService Rep Jobs in Utah

Service Rep information

See Utah salary details

$11

$20

$35

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in Utah is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities in Utah are hiring for Service Rep jobs?

Cities in Utah with the most Service Rep job openings:

Service Rep jobs near you
Infographic showing various Service Rep job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,617 per year, or $21 per hour.

Customer Service Representative

Sandy, UT • On-site

Western Heating and Air Conditioning
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about Western Heating and Air Conditioningexternal

$15.25 - $20.75/hr

Other

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Customer Service Rep

Western Heating + Air + Plumbing is seeking a dedicated Customer Service Rep to join our team. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude. Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.

The Digital Champion CSR, will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. This role is responsible for championing communication through inbound/outbound calls, including live chat, chirps, and email correspondence.

Why Join Us?

We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle.

  • Work Life Balance: We understand the importance of ensuring that you have time with your families.
  • Benefits: We pay almost 100% of your healthcare premiums and 50% for your family!
  • Retirement Plan: 401k with company match.
  • Paid Time Off: 13 vacation days + 6 paid holidays!
  • Career Growth We offer a clear path for advancement, whether you're looking to grow within the customer service department as a CSR Lead or explore other departments within the company.

Job Responsibilities:

  • Serve as the primary champion for digital customer interactions, ensuring timely responses and an exceptional customer experience.
  • Remain actively engaged in the phone queue, handling inbound and outbound calls while balancing digital communication responsibilities.
  • Generate sales leads and maximize booking opportunities across all communication channels.
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Requirements

Schedule:

  • 11:30am - 8pm during the summer (until September)
  • 10:30am - 7:00pm (September - May)
  • Weekends (Rotating Saturdays)

Apply