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Service Rep Jobs in Newfoundland and Labrador (NOW HIRING)

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Customer Service Representative

Gander, NL

Store 6002095: 104 Trans Canada Highway, Gander, Newfoundland and Labrador A1V 1P8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large ...

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Service Rep information

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.
Service Rep jobs near you
Infographic showing various Service Rep job openings in Newfoundland and Labrador as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Service Representative

Saint John's, NL

National Service Solutions Inc
See more jobs at National Service Solutions Incexternal

CA$21 - CA$22/hr

Full-time, Part-time

Posted 21 days ago

Job description

Looking for a part-time position with no weekends? Look no further we have it for you!

National Service Solutions supply a big box home improvement store with over 600 different products. Each week you would be responsible for visiting the scheduled stores to merchandise the weekly delivery, write off any damaged or cut product, clean and tidy our bays throughout the store and place an order for delivery the following week.

Some examples of the products we supply include:

  • Moulding
  • Stair parts
  • Hardwood boards
  • Vinyl boards
  • Plywood products
  • Pine / MDF Boards

Details:

  • Part Time - approx. 12-16 hours per week (Monday and Thursday)
  • Merchandise delivered product, clean up bays/aisles, cull damaged product, write order
  • Replace damaged or missing price labels
  • Clean/dust all product lines, sweep aisle, wipe down displays, general housekeeping of products
  • Assist customers as needed
  • Complete reset projects as necessary (planograms, bay resets, display setups etc.)
  • Interested candidates must have flexibility in their schedule due to the unique nature of the location. Deliveries may be delayed due to weather. 

Requirements:

  • Physically able to lift up to 50 lbs.
  • Reliability / Good communication / Attention to detail
  • Steel toe shoes required 
  • Must have reliable transportation to and from work

Benefits:

  • Monthly Phone Allowance
  • Flexible schedule / hours
  • Relaxed work environment

Job Type: Part-time, casual - Permanent

Salary: $21.00 - $22.00 per hour

Expected hours: 12-16 hours per week

Work Location: In person

Language: English (required) 

For more information kindly click on the following YouTube video highlighting the tasks and responsibilities of the position.

*Please be careful about scam recruitment.  Specialty Building Products would never send any candidate a check or instructions to deposit funds in a bank account in connection with the interview or hiring process.

National Service Solutions is an equal opportunity employer. Applicants requiring accommodation throughout the hiring process should communicate their needs in advance. We thank all applicants for their interest but only those selected for an interview will be contacted.