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Service Rep Jobs in Delaware (NOW HIRING)

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned. * Assists customers with the account opening process. * Accurately explains ...

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All JobsService Rep JobsService Rep Jobs in Delaware

Service Rep information

See Delaware salary details

$12

$23

$39

How much do service rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service rep in Delaware is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.
Service Rep jobs near you
Infographic showing various Service Rep job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,952 per year, or $23.1 per hour.

Customer Service Representative

Newark, DE • On-site

Active Staffing Services, Inc.
See more jobs at Active Staffing Services, Inc.external

$18/hr

Other

Re-posted 18 days ago

Job description

Job #: 671817 Title: Customer Service Representative Location: Newark, Delaware Salary Range: $15.00/ hour; may increase up to $18.00/hour with prior Collections experience. Position: Customer Service Representative Description:
A family owned and operated financial services business assisting clients in accounts receivable management is looking to grow its Customer Service Associates team and is looking for you!!!
If you have Customer Service experience or if you are looking to start your career in Customer Service, please see duties and requirements below. Training is provided!!!
This fast paced position is full time 40 hours a week and offers the following schedule which varies from week to week.
Days-Monday-Friday 8am-5pm
Nights-12pm-9pm (at least two nights a week)
Every other Saturday from 8am-12pm
There is also a mandatory two week paid training session which must be fully attended. Hours are from 8am-4pm with an hour for lunch.
The job focus daily is to contact specified individuals in an effort to retrieve any and all of our client's accounts receivables.
Essential Functions:

  • 1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
  • 2. Work minimum number accounts per hour as set forth by management.
  • 3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
  • 4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
  • 5. Perform all phases of skip tracing work
  • 6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
  • 7. Adhere to and abide by all regulations as set forth by the FDCPA.
  • 8. Any other duties as assigned by General Manager or Section Manager.
Requirements:
Qualifications:
  • .High School degree or equivalent
  • Good oral and written communication skills.
  • . Ability to work well under pressure, to work independently, and to meet deadlines.
  • . Goal oriented and motivated.
  • . Experience in agency or bank recovery preferred, but not necessary.
  • . Telemarketing and/or customer service skills a plus.
  • . Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Requirements:
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week. 3. Required to work at least 2 nights per week (until 9:00 pm)

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Job Type: Temp to Hire Post Date: 07/16/2024
If you are an associate that has already registered with Active Staffing Services, please log into your Web Portal to apply for this position.

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