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Service Rep Jobs in California (NOW HIRING)

If so, Carter Services, Inc. is hiring a full-time Customer Service Rep in Torrance, CA! We're looking for someone who can be the trusted first point of contact for our valued customers. This is your ...

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Customer Service Rep Come Work for #1 Pizza Company in the world. Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ...

Be Seen First

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...

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Service Rep information

See California salary details

$12

$22

$38

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in California is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities in California are hiring for Service Rep jobs?

Cities in California with the most Service Rep job openings:

Infographic showing various Service Rep job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,283 per year, or $22.7 per hour.

Customer Service Rep

Torrance, CA

Carter Services
Construction • 11 - 50 employees

$18 - $25/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


Job description

Are you someone who finds joy in problem-solving and takes pride in making customers feel valued? If so, Carter Services, Inc. is hiring a full-time Customer Service Rep in Torrance, CA! We're looking for someone who can be the trusted first point of contact for our valued customers. This is your opportunity to join a company that's been setting the standard in service for decades, all while enjoying excellent pay and unbeatable benefits.

You'll earn $18–$25 per hour, and receive a robust benefits package that includes:

  • 100% paid health insurance
  • 7 paid holidays
  • Paid time off (PTO)
  • 401(k)

ABOUT THIS ROLE

Our Customer Service Rep position follows a Monday–Friday, 8 AM–5 PM schedule, with the flexibility to negotiate your hours to meet your needs.

In this role, your day centers around keeping our customers informed, satisfied, and supported. You respond to calls with professionalism and warmth, answer questions, coordinate appointments, and ensure each person feels heard. You keep a close eye on the inbox, responding quickly and clearly to incoming messages. With every interaction, you help maintain our reputation for excellence by listening attentively and offering timely, helpful solutions. You manage shifting priorities confidently, balancing multiple conversations while staying organized and calm under pressure.


OUR COMPANY

Our company was started in 1974 and is completely family-owned. We began as an appliance service company and have expanded into a one-stop company providing plumbing, electrical, air conditioning, heating, vent cleaning, commercial refrigeration, and comprehensive appliance repair and maintenance services. Carter Services is based in Torrance, California and serves Orange County, the South Bay, Los Angeles, and beyond.

The motto, "Quality you deserve. People you trust," is at the core of all we do and the foundation of our success. Not only do we strive for long-term relationships with our clients, but we also desire long-term relationships with our team members. We truly care about our employees, helping them reach and exceed their career goals. It's also important to us that our employees thrive outside of work, which is why we provide competitive compensation and excellent benefits.


WHAT WE'RE LOOKING FOR IN A CUSTOMER SERVICE REP

  • Exceptional communication skills
  • Experience with Outlook email

Preferred qualifications:

  • Above-average typing speed
  • Excellent attention to detail
  • Pleasant demeanor and friendly voice
  • Ability to multitask and prioritize deadlines
  • Ability to maintain professionalism

If you're looking for a meaningful, people-first role where you can grow and contribute daily, this is your chance. Applying for our Customer Service Representative position takes only 3 minutes using our mobile-friendly initial application. It's fast, simple, and could be the first step toward a fulfilling new chapter with Carter Services, Inc. Apply today!


Must have the ability to pass a background check and drug screening test.