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Service Rep Jobs in Arizona (NOW HIRING)

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

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All JobsService Rep JobsService Rep Jobs in Arizona

Service Rep information

See Arizona salary details

$11

$21

$36

How much do service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service rep in Arizona is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Service Rep vs Customer Service Associate?

AspectService RepCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma or equivalent
Work EnvironmentCall centers, retail, healthcare, technical supportRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for similar roles in customer supportRelated but more retail-focused

The main difference between a Service Rep and a Customer Service Associate lies in their work environments and industry focus. Service Reps typically handle technical or specialized support in industries like healthcare or telecommunications, while Customer Service Associates often work in retail or hospitality settings. Both roles require strong communication skills and a high school diploma, but Service Reps may need additional certifications depending on the industry.

What are the career paths for service representatives?

Service representatives can advance to roles such as customer service supervisor, account manager, or team lead, often requiring experience and strong communication skills. They may also transition into sales, technical support, or specialized positions within their industry, sometimes pursuing certifications to enhance their qualifications.

What does a service representative do?

A service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What cities in Arizona are hiring for Service Rep jobs?

Cities in Arizona with the most Service Rep job openings:

Service Rep jobs near you
Infographic showing various Service Rep job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Service Representative

Phoenix, AZ • On-site

Thompson Safety, LLC
Facilities Support Services • 51 - 200 employees
Learn more about Thompson Safety, LLCexternal

Full-time

Posted 20 days ago

Thompson Safety rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description


Job Summary: 

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.  Service Representatives will build their territory with Account Executives to maximize the growth of the company.  

Supervisory Responsibilities: 

  • None

Essential Job Functions: 

  • Assists the Company in developing new business opportunities through cold calls and leads. 
  • Establishes a line of contact and comfort level between the customer and our company staff. 
  • Maintains contact with customers through sales calls and scheduled service frequency. 
  • Develops new and existing skills through educational programs with both Company provided and vendor supported training. 
  • Assists in Company marketing programs/initiatives. 
  • Contacts potential customers to initiate the sales process. 
  • Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices. 
  • Consistently introduces and implements new products and service to assigned accounts. 
  • Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License. 
  • Performs other related duties as assigned.

Experience & Qualifications: 

  • High School Diploma or GED required.  College degree preferred.
  • Familiar with codes, products attributes, and procedures within the safety field. 
  • Has a general awareness of business, financials, sales, and safety principles. 
  • Strong ability to utilize technology to increase the customer experience. 
  • Adequate skill with Microsoft products such as Word, Excel, and Outlook. 
  • Professional certification may be required in some areas. 
  • Maintain a valid driver's license and ability to pass a drug and background check.

Physical Requirements: 

  • Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to operate a motor vehicle and travel daily.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 



What Thompson Safety employees say

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