Head of MSP: Operations, Technical Enablement, Sales Engagement
Role Overview
Lead both technology strategy and business growth for a fast‐growing Managed Service Provider. You’ll act as the executive‐level CTO/CIO for external clients while driving new MSP sales, service expansion, and client engagement.
Key Responsibilities
- Serve as virtual CTO/CIO for SMB and mid‐market clients; build IT roadmaps and lead quarterly reviews.
- Oversee Microsoft (Azure, O365, Windows Server) and Cisco (WAN/LAN, security) environments.
- Champion cybersecurity, compliance, incident response, and DR/BC planning.
-AND-
- Act as the MSP’s growth engine: prospect, pitch, negotiate, and help to close new business.
- Generate leads through outreach, networking, and digital channels; present KPIs and forecasts.
- Strengthen client relationships and ensure alignment between technical and business goals.
- Help refine and launch new MSP service offerings.
Ideal Background
- 10+ years in IT leadership (CTO/CIO/VP IT) alongside proven MSP sales success.
- Past or Present Microsoft/Cisco expertise and cybersecurity fluency.
- Executive presence, consultative communication, and external client rapport building expertise.
- Experience in construction, manufacturing, oil/gas, logistics, or similar multi‐location industries.
- MSP experience required; CISSP/CISM/TOGAF/PMP or other relevant certifications are a plus.
Why This Role
High impact, high autonomy, competitive compensation, and the chance to shape both the technical direction and growth trajectory of a niche, fast‐scaling MSP.
Note: Salary Listed Does not include variable compensation which can be multi-year-equity.
Company Description
Texas Based Managed Services (I.T./Technology Services) Provider to an Underserved Niche Industry type of Business Customer; Company Founder saw an untapped market and a serious need; Experiencing Significant Growth of the past 7+ years. Terrific Newly Created Roles (Opportunities) due to demand.