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Service Outsourcing Jobs (NOW HIRING)

Embark

Energy Outsourcing Manager

Oklahoma City, OK

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly social events within your market, charitable matching, and great people! Outsourcing Practice We are ...

Embark

Energy Outsourcing Manager

Washington, DC

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly social events within your market, charitable matching, and great people! Outsourcing Practice We are ...

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Service Outsourcing information

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$53.6K

$101.5K

How much do service outsourcing jobs pay per year?

As of Jun 24, 2026, the average yearly pay for service outsourcing in the United States is $53,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What are three types of services?

In service outsourcing, three common types of services are Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), and Knowledge Process Outsourcing (KPO). These services involve delegating specific business functions, IT tasks, or specialized research and analysis to external providers, often requiring specific skills and tools. Service providers tailor these offerings to meet client needs across various industries.

What is the definition of service?

In the context of service outsourcing, a service refers to a work or assistance provided by a company or individual to meet the needs of clients, often involving tasks like customer support, technical support, or administrative functions. Service delivery typically requires specific skills, processes, and tools to ensure quality and efficiency.

What is the full meaning of service?

In the context of service outsourcing, the term 'service' refers to the delivery of specific tasks, functions, or support provided by a company or individual to meet client needs. It often involves customer support, technical assistance, or business process management, utilizing skills, tools, and communication channels to ensure quality and efficiency.

What is the synonym of service?

In the context of service outsourcing jobs, synonyms for 'service' include terms like assistance, support, or aid. These words describe the act of helping or providing value to clients, which is fundamental in service-oriented roles such as customer support, technical assistance, and administrative support.

What is the difference between Service Outsourcing vs Customer Service Representative?

AspectService OutsourcingCustomer Service Representative
Primary RoleDelegating business processes or services to external providersHandling customer inquiries and support directly for a company
Work EnvironmentTypically remote or offshore teams, working for multiple clientsIn-house or call center, working directly for a specific company
Required SkillsVendor management, process knowledge, communicationCommunication, problem-solving, product knowledge
Industry UsageBusiness process outsourcing, IT, customer supportRetail, telecom, banking, and other customer-facing sectors

Service outsourcing involves contracting external providers to handle specific business functions, while customer service representatives directly support customers for a company. Outsourcing focuses on efficiency and cost savings through external vendors, whereas customer service reps focus on direct customer interaction. Both roles are essential in customer support but differ significantly in scope and work environment.

What cities are hiring for Service Outsourcing jobs? Cities with the most Service Outsourcing job openings:
Trust Operations Outsourcing Specialist

Trust Operations Outsourcing Specialist

Infovisa, Inc.

Cornelius, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Position:  Trust Operations Outsourcing Specialist                                      Location:  Cornelius, NC

Type:  Full Time                                                                                                   FSLA Status:  Non-Exempt

Hours:  8:00 AM – 5:00 PM, Eastern                                                               Date Revised:  July 22, 2021

Company Overview:  Infovisa, Inc., an industry leader in trust and financial accounting software and services, has an opportunity for a Trust Operations Outsourcing Specialist in our subsidiary, Infovisa Wealth Services, LLC.  Infovisa Wealth Services provides back-office trust accounting services to banks and wealth management organizations who elect to outsource the operations function.  The ideal candidate should possess the willingness and ability to learn multiple job functions to acquire the skills necessary to work independently with minimal assistance.  This individual should have a strong work ethic, be accountable and desire to produce and deliver quality performance contributing to the success of the company.

Position Summary:  The Trust Operations Outsourcing Specialist performs critical securities related functions for banks that are outsourced by Infovisa Wealth Services.  Individuals in this position will confirm and settle trades daily, post income to accounts, process corporate action elections and announcements, as well as other related functions.

Essential Functions

  • Monitor and process trades for all security types according to client instructions and custody vendor reports.
  • Accurately post income to trust accounts when notified by custody vendor that money has been received.
  • Perform reconciliations, on various frequencies, of client cash and securities custodial accounts.
  • Setup and maintain securities on the MAUI trust accounting system.
  • Assist in developing and updating procedures to ensure accuracy, usability and efficiency.
  • Provide timely and accurate information to banks that are outsourced.
  • Post recurring cash transactions as instructed by the outsourced bank.
  • Communicate wire and settlement amounts to the outsourced bank.
  • Download, import and export data to various third parties on behalf of the outsourced bank.
  • Monitor securities for pricing exceptions and communicate as needed to the outsourced bank.
  • Prepare fee-related reports to the outsourced bank and update fees as instructed.
  • Maintain and build reports within the MAUI trust accounting system for use by staff of Infovisa Wealth Services and the outsourced banks.
  • Meet SLA requirements for all tasks for multiple outsourced banks.
  • Assist in training of new staff of Infovisa Wealth Services and the outsourced banks.
  • Cross-train and provide backup on all duties of the company.
  • Additional duties as assigned.
  • Other duties as assigned.

Preferred Talents / Skills

  • Ability to resolve complex issues.
  • Able to communicate in all forms effectively and appropriately to all levels within and outside the company.
  • Strong team player.
  • Ability to work independently with minimal oversight.
  • Client service focused.
  • Flexible and adaptive to change.
  • Proficient with Microsoft Office tools and PC’s in general.
  • Prior experience using Infovisa’s software solutions.
  • Ability to prioritize and manage competing events as part of the daily volume of work.
  • Accurate, detailed oriented and deadline driven.

Qualifications / Education

  • CSOP designation preferred.
  • At least 3 years of trust operations or securities operations experience.
  • Four-year college degree with emphasis in business curriculum preferred or equivalent job experience.
  • Regular, reliable attendance is an essential function of this position. Overtime may be required periodically.

Benefits Include

  • Medical, dental and vision
  • HAS
  • 401(k) participation
  • PTO

Infovisa Wealth Services, LLC. is an Equal Opportunity Employer. We welcome all qualified candidates who can legally work in the United States.  We are not able to sponsor applicants who require work visas.

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