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Service Manager Itsm Jobs in California (NOW HIRING)

ITSM Scrum Master

San Diego, CA ยท On-site

$54.75 - $73/hr

Basic Qualifications: * 3+ years of hands-on experience in IT Service Management (ITSM) with strong knowledge of Incident, Problem, Change, Knowledge, and Service Catalog Management. * 3+ years of ...

ITSM Scrum Master

San Diego, CA ยท On-site

$54.75 - $73/hr

Act as Incident and Change Manager, driving timely resolution of critical incidents, coordinating change approvals, and minimizing service disruptions. * Monitor Agile and ITSM performance metrics ...

ITSM Scrum Master

San Diego, CA ยท On-site +1

$54.75 - $73/hr

Act as Incident and Change Manager, driving timely resolution of critical incidents, coordinating change approvals, and minimizing service disruptions. * Monitor Agile and ITSM performance metrics ...

ITSM Scrum Master

San Diego, CA ยท On-site +1

$54.75 - $73/hr

Act as Incident and Change Manager, driving timely resolution of critical incidents, coordinating change approvals, and minimizing service disruptions. * Monitor Agile and ITSM performance metrics ...

ITSM Scrum Master

San Diego, CA ยท On-site

$54.75 - $73/hr

Act as Incident and Change Manager, driving timely resolution of critical incidents, coordinating change approvals, and minimizing service disruptions. * Monitor Agile and ITSM performance metrics ...

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About the Team At Workday, the IT Service Management and Operations team is the cornerstone of our ... This team owns ITSM and IT SDLC related services and spearheads effective agile development and ...

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ITSM Scrum Master

San Diego, CA โ€ข On-site

$54.75 - $73/hr

Other

Posted 5 days ago


Job description

Title- ITSM Scrum Master
Location- San Diego, CA- onsite.  

Basic Qualifications:

  • 3+ years of hands-on experience in IT Service Management (ITSM) with strong knowledge of Incident, Problem, Change, Knowledge, and Service Catalog Management.
  • 3+ years of experience administering and supporting the ServiceNow ITSM platform, including workflow management and service process optimization.
  • 3+ years of Scrum Master experience in Agile delivery environments with a strong understanding of Agile Scrum methodologies and frameworks.
  • Proven experience facilitating PI Planning events and supporting Agile Release Train (ART) execution in scaled Agile environments.
  • Strong expertise in Azure DevOps, including backlog management, sprint planning, work item tracking, dashboards, and Agile reporting.
  • Demonstrated experience in stakeholder management, risk mitigation, dependency management, and cross-functional team coordination.
  • Excellent communication, facilitation, problem-solving, and leadership skills with the ability to drive continuous improvement and delivery excellence.

Degree: 

Bachelors in Computer Science or equivalent work experience