Service Manager Fixed Operations Director Jobs in Georgia

Who is CorDx?
CorDx a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,100 employees across the world, serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.
Job Type: Full time
Job Title: Operations Director
Location: Onsite - Alpharetta, GA
Requirements
Key Responsibilities
Strategic Planning and Leadership
Develop and execute operational strategies that align with the company's goals.
Collaborate with leadership to set long-term objectives and key performance indicators (KPIs).
Drive innovation and continuous improvement across all operational functions.
Process Optimization and Efficiency
Analyze existing workflows and implement improvements to enhance productivity.
Streamline operations to reduce costs and maximize resource utilization.
Implement and monitor systems and tools to support operational excellence.
Team Leadership and Development
Lead, mentor, and motivate departmental managers and staff.
Foster a culture of accountability, collaboration, and high performance.
Oversee recruitment, training, and development of operational team members.
Promote a culture of inclusivity, innovation, and continuous learning within the team.
Budgeting and Resource Management
Develop and manage operational budgets to ensure financial sustainability.
Monitor expenses and identify opportunities for cost savings.
Allocate resources effectively to meet organizational needs and objectives.
Compliance and Risk Management
Ensure adherence to all regulatory requirements and company policies.
Identify and mitigate operational risks through proactive planning and monitoring.
Oversee health, safety, and quality control standards across operations.
Implement systems to ensure business continuity and adapt quickly to changing market demands.
Performance Monitoring and Reporting
Track and report on operational performance metrics.
Provide regular updates and insights to senior leadership.
Use data-driven decision-making to enhance operations.
Stakeholder Collaboration
Work closely with cross-functional teams (e.g., HR, finance, sales) to ensure seamless operations.
Build and maintain relationships with vendors, partners, and other external stakeholders.
Technology Integration
Drive the adoption of automation, and other advanced technologies to improve production and operational efficiency. Collaborate with R&D and marketing to align production capacity with product pipelines.
Data Analytics for Decision-Making
Utilize data-driven insights to optimize workflows and anticipate operational challenges.
Qualifications Education and Experience
Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
8+ years of experience in operations management, with at least 3 years in a leadership role.
Experience with Medical Device or Biotech Industry Skills and Competencies Strong leadership and team management abilities.
Excellent problem-solving and decision-making skills. Proficiency in operational tools and software (e.g., ERP systems, project management tools).
Effective communication and interpersonal skills. In-depth understanding of financial management and budgeting. Familiarity with Regulatory Standards: Ensure compliance with ISO 13485, FDA regulations, and other relevant medical device/IVD manufacturing standards.
Experience managing audits and certifications in regulated environments.
Knowledge of Manufacturing Processes: Hands-on experience with cleanroom operations, quality control, and product validation in the medical or biotech industry.
Benefits

• Medical Insurance Plan
• Retirement Plan
• Paid Time Off

• Training & Development
  We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.