ZipRecruiter

Log In

1

Service Leader Jobs in Springdale, AR (NOW HIRING)

Everyday Coffee Co.

Shift Leader

Rogers, AR

$11.50 - $14.25/hr

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout ... Provide great guest service and coach restaurant team members to do the same * Handle customer ...

Dunkin'

Shift Leader

Springdale, AR · On-site

$12.25 - $15/hr

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute ... Provide excellent guest satisfaction, service speed, and product quality * Previous experience ...

Insomnia Cookies

Shift Leader

Fayetteville, AR · On-site

$13.25 - $16.25/hr

As the leader on duty, you will: * Lead bakery operations during your shift, ensuring an ... Bake, package, and prepare orders while providing exceptional guest service. * Coach and motivate ...

Dunkin

Shift Leader

Springdale, AR · On-site

$12.25 - $15/hr

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute ... Provide excellent guest satisfaction, service speed, and product quality * Previous experience ...

Dunkin'

Shift Leader

Bentonville, AR · On-site

$11.75 - $14.50/hr

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute ... Provide excellent guest satisfaction, service speed, and product quality * Previous experience ...

Chicken Salad Chick

Shift Leader

Fayetteville, AR · On-site

$11.75 - $14.50/hr

You must be hard-working, team-oriented, friendly, honest and have great customer service skills ... Have at least one-year previous restaurant management or leadership experience is preferred.

Dunkin

Shift Leader

Bentonville, AR · On-site

$11.75 - $14.50/hr

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute ... Provide excellent guest satisfaction, service speed, and product quality * Previous experience ...

Jersey Mike's Subs

Shift Leader

Rogers, AR · On-site

$13 - $16/hr

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader ... servicing restrooms. * Communicate effectively with team members and management to create work ...

Insomnia Cookies

Shift Leader

Fayetteville, AR · On-site

$13.25 - $16.25/hr

As the leader on duty, you will: * Lead bakery operations during your shift, ensuring an ... Bake, package, and prepare orders while providing exceptional guest service. * Coach and motivate ...

Jersey Mike's Subs

Shift Leader

Bentonville, AR · On-site

$13 - $16/hr

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader ... servicing restrooms. * Communicate effectively with team members and management to create work ...

Jersey Mike's Subs

Shift Leader

Springdale, AR · On-site

$13 - $16/hr

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader ... servicing restrooms. * Communicate effectively with team members and management to create work ...

Pizza Hut

Shift Leader

Lowell, AR · On-site

$12 - $15/hr

Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Club Car Wash

Crew Leader

Rogers, AR · On-site

$18/hr

As A Crew Leader You Will: * Lead team to success by exemplifying the excellent customer service ... Exceed service expectations and performance standards * Create a positive experience for every ...

Club Car Wash

Crew Leader

Lowell, AR · On-site

$18/hr

As A Crew Leader You Will: * Lead team to success by exemplifying the excellent customer service ... Exceed service expectations and performance standards * Create a positive experience for every ...

Pizza Hut

Shift Leader

Fayetteville, AR · On-site

$13.25 - $16.25/hr

Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Pizza Hut

Shift Leader

Bella Vista, AR · On-site

$12.25 - $15.25/hr

Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

previous page

Showing results 41-60

All JobsService Leader JobsService Leader Jobs in Springdale, AR

Service Leader information

See Springdale, AR salary details

$7

$17

$33

How much do service leader jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service leader in Springdale, AR is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Service Leader vs Customer Service Manager?

AspectService LeaderCustomer Service Manager
Required CredentialsRelevant certifications, experience in service deliveryCustomer service certifications, management experience
Work EnvironmentTeam leadership, operational oversight in service settingsSupervising customer service teams, handling client issues
Employer & Industry UsageUsed across hospitality, retail, healthcare industriesCommon in retail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding roles in service deliveryComparing management roles in customer service

The Service Leader and Customer Service Manager roles both focus on delivering excellent service, but the Service Leader often emphasizes operational leadership and team coordination in service environments, while the Customer Service Manager typically manages customer interactions and resolves client issues. Both roles require relevant experience and certifications, and are prevalent across similar industries such as retail, hospitality, and healthcare. Understanding these distinctions helps job seekers and employers align expectations and responsibilities effectively.

What does a service leader do?

A service leader oversees customer service operations within an organization, ensuring high-quality service delivery and customer satisfaction. They manage staff, develop service protocols, and use performance metrics to improve efficiency and client experience.

What is the role of a service leader?

A service leader oversees customer service operations within an organization, ensuring high-quality service delivery and customer satisfaction. They manage staff, develop service strategies, and often use performance metrics to improve efficiency and effectiveness.
Service Leader jobs near you
Infographic showing various Service Leader job openings in Springdale, AR as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $37,225 per year, or $17.9 per hour.

Shift Leader

Rogers, AR

Everyday Coffee Co.
See more jobs at Everyday Coffee Co.external

$11.50 - $14.25/hr

Other

Posted 10 days ago

Key responsibilities

  • Support the Restaurant Manager in meeting operational goals and ensuring Brand standards are met throughout the shift.

  • Coach restaurant team members, delegate tasks, and provide timely feedback to ensure smooth workflow and excellent guest service.

  • Manage shift operations including food safety, inventory, cash handling, and handling customer complaints or emergencies.

Job description

Position Title: Shift Leader

Reports To: Restaurant Manager

Overview:

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.


Responsibilities Include:

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Complete shift deployment plans for shifts to ensure positions are adequately supported
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coach restaurant team members to do the same
  • Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant.
  • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
  • Monitor employee attendance, punctuality, and adherence to company policies.


Education/Experience:

  • Must be at least 18 years old
  • HS Diploma or GED preferred
  • Basic computer skills
  • Fluent in spoken and written English or the local language in which you serve.
  • Previous leadership experience in retail, restaurant or hospitality, or a related customer-facing environment
  • Proven experience managing daily store operations, including opening and closing procedures, cash handling, deposits, and maintaining operational controls
  • Demonstrated ability to lead teams, drive performance, and deliver exceptional customer experience in a fast-paced environment


Key Competencies:

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20lbs (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space


Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.