Service Installation Engineer Jobs in Virginia (NOW HIRING)

Gnostech is seeking a skilled Hardware-Software Integration and Installation Engineer to support the Navy and Marine Corps (NAVWAR/NIWC Pacific) Meteorology and Oceanography (METOC) In-Service Engineering (ISEA) Programs. This role will support software, hardware, installation, and integration activities for all systems supported by NIWC PAC METOC CB ISEA. The scope of responsibilities include supporting shipboard hardware and software installations, maintaining system software, applying and testing security patches, managing documentation, and assisting with certification and accreditation (C&A) processes in compliance with DoD Security Standards. The desired individual is a highly skilled technology professional who will be responsible for integrating and maintaining complex hybrid systems that combine software, web/cloud, and hardware components. This role requires a big picture mindset, blending technical expertise with system level planning, ensuring systems are reliable, scalable, and aligned to mission objectives. This role provides advanced technical and engineering support for the development, integration, testing, maintenance, and sustainment of METOC systems. The role involves working as part of a small team and frequently interfacing with engineering staff and end users. This technician applies conventional engineering practices, adapts procedures for unique testing and diagnostic scenarios, and develops technical solutions to support critical C4I systems and equipment.

Overview

Location

• Norfolk, VA. Hybrid or remote work is not authorized.

Job Title

• Hardware-Software Integration and Installation Engineer

Salary

• $95,000-$110,000

Shift

• N/A

Travel

• Yes, may involve several Contiguous United States (CONUS)/Outside Continental United States (OCONUS) trips as required.

Position Responsibilities

• Deliver technical and engineering support for the full lifecycle of METOC systems, including design, integration, testing, and maintenance.
• Support Fleet Technical Sustainment Support (TSS) for end customers and ensure effective post-deployment system readiness.
• Develop and prepare technical documentation-manuals, specifications, reports, and drawings-to support engineering and sustainment activities.
• Extract and analyze engineering data to develop or review technical designs, schematics, and specifications.
• Recording test data, identifying and resolving issues of significant complexity, and preparing formal reports.
• Conduct root cause analysis, troubleshooting, and system-level problem solving for complex, time-sensitive technical issues.
• Assist in engineering analysis and re-design efforts for obsolete or unsupported system components; prepare detailed schematics and documentation.
• Maintain, update, and refine maintenance concepts, procedures, and criteria throughout the system lifecycle.
• Provide on-site technical assistance including support for Casualty Reports and System Operational Verification Tests (SOVT).
• Perform and document tests and experiments; adapt or modify procedures and equipment as required.
• Construct and evaluate prototype or experimental models in support of engineering projects.
• Work independently or collaboratively on moderately complex projects, ensuring technical adequacy and compliance with guidance.
• May assist lower-level technicians and interface with professionals across departments and locations.
• Maintain and update system software and firmware, including integration, version control, and OS/application upgrades.
• Develop and test automation scripts for patch deployments; build, verify, and distribute software media.
• Perform software testing and validation; create and maintain system manuals, test plans, and version documentation.
• Review and validate software change requests; support troubleshooting and ensure proper configuration tracking with CM staff.
• Identify, implement, and test security patches and configurations; manage vulnerability scans, mitigations, and system updates.
• Assist in system hardening, STIG compliance, and C&A package preparation, including risk assessments and documentation.
• Integrate various components such as network operating systems, applications, and hardware devices into cohesive, functional systems.
• Manage hybrid software, hardware, and web-based products from concept through final deployment and sustainment.
• Conduct proactive customer engagement using data-driven indicators ("tripwires") to detect and address system or service instability.
• Maintain and enforce compliance with both formal and informal Government procedural quality systems.
• Support configuration management and change control processes to ensure integrity of system baselines.
• Provide subject matter expertise across multidisciplinary teams to ensure interoperability and system performance.
• Systematically troubleshoot issues, analyze symptoms, identify root causes, and implement effective resolutions.
• Deliver in-person technical support at customer locations worldwide to return systems to a fully operational state.
• Identify and isolate hardware/software issues, inspect and repair systems, evaluate system adequacy, perform overhauls, and conduct system checkouts.

Minimum Security Clearance

• Current active Secret Clearance

Required Qualifications and Skills

• Bachelor's degree with 5+ years or High School diploma with 10+ years of hardware/software integration and installation experience in a shipboard environment.
• Certified CompTIA Security+
• Hands-on experience with Windows and/or Linux system administration and scripting
• Familiarity with DISA STIGs, patch management, and DoD cybersecurity requirements
• Experience with software version control systems and issue tracking tools
• DoD 8570 IAT Level II, Security+ CE or equivalent

Desired Skills

• Strong documentation and communication skills.
• Strong soft skills and ability to engage with senior leadership and junior enlisted.
• Natural problem solver.

Education and Training Required

• Bachelor's degree in quantitative fields such as engineering or mathematics (e.g. Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or Information Systems) and 5+ years of experience.
• High school diploma and 10+ years of related and relevant experience.

Gnostech LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.gov.

If this position requires a government clearance, the applicants selected will be subject to a government security investigation and must meet eligibility requirements for accessing classified information.