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Service Innovation Group Jobs in California (NOW HIRING)

Cypress HCM

Data Engineer

Mountain View, CA · On-site

$70 - $95/hr

Data Engineer The Cloud services group is looking for world class engineers to join our technology innovation group focused on the rapid development of cloud based end-to-end mobile applications and ...

DPR Construction

Journeyman Electrician

Sacramento, CA · On-site

$29.50 - $40.50/hr

At Evergreen Innovation Group, we're committed to providing top-notch customer service. Your dedication will contribute to our clients' satisfaction and project success. To qualify for this exciting ...

DPR Construction

Journeyman Electrician

Sacramento, CA

$29.50 - $40.50/hr

At Evergreen Innovation Group, we're committed to providing top-notch customer service. Your dedication will contribute to our clients' satisfaction and project success. To qualify for this exciting ...

PLACE

Real Estate Agent- Cruz Living Group

Campbell, CA · On-site

$120K - $150K/yr

Cruz Living Group is seeking enthusiastic, newly licensed, or early-career real estate agents who ... service, innovation, and results. Led by husband-and-wife duo Robert and Carol Cruz, who bring ...

Bakertilly

Innovation Analyst

Walnut Creek, CA

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services ... Innovation at our firm is intentional, structured, and strategically aligned. Our Innovation team ...

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Service Innovation Group information

What jobs will no longer exist in 2030?

In 2030, roles heavily reliant on routine manual tasks, such as data entry clerks and assembly line workers, are expected to decline due to automation and AI advancements. Service Innovation Group roles that focus on repetitive processes may also diminish as technology streamlines operations, emphasizing skills in digital tools and problem-solving instead.

What job makes $10,000 a month without a degree?

In the Service Innovation Group or similar roles, high earnings can come from positions such as sales managers, business development directors, or specialized consultants, often requiring strong communication, sales skills, and industry knowledge. These roles may offer high commissions, bonuses, or profit-sharing, enabling some individuals to earn $10,000 or more monthly without a formal degree. Success typically depends on experience, performance, and network development.

Which job is best for a 40 year old woman?

The Service Innovation Group offers roles such as customer service, project management, and client relations that can suit a 40-year-old woman, especially if she has experience in communication, problem-solving, or technology. Many positions value skills and experience over age, and flexible or part-time schedules may also be available. It's important to consider personal interests and transferable skills when choosing a suitable role.

What jobs pay 500,000 a year in the US?

In the context of service innovation roles, high-paying positions such as chief innovation officers, senior product managers, or executive-level consultants can reach or exceed $500,000 annually, especially in large organizations or consulting firms. These roles typically require extensive experience, advanced skills in project management, strategic thinking, and often a track record of successful innovation initiatives.

What is the difference between Service Innovation Group vs Customer Experience Specialist?

AspectService Innovation GroupCustomer Experience Specialist
CredentialsTypically requires a degree in business, marketing, or related fieldsOften requires customer service or marketing certifications
Work EnvironmentCorporate offices, innovation labs, client sitesRetail, call centers, corporate offices
Industry UsageUsed across various industries focusing on service design and innovationPrimarily in retail, hospitality, and service sectors

Service Innovation Group focuses on developing new service strategies and improving customer experiences through innovation initiatives. Customer Experience Specialists handle direct customer interactions, ensuring satisfaction and resolving issues. While both roles aim to enhance customer relations, Service Innovation Group works on strategic improvements, whereas Customer Experience Specialists focus on day-to-day customer interactions.

What cities in California are hiring for Service Innovation Group jobs? Cities in California with the most Service Innovation Group job openings:
Service Innovation Group jobs near you
Infographic showing various Service Innovation Group job openings in California as of June 2026, with employment types broken down into 1% As Needed, 43% Full Time, 55% Part Time, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Manager, Royalty Process Innovation

Manager, Royalty Process Innovation

Universal Music Group

Woodland Hills, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Universal Music Group rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

24th of 65 rated media

Job description

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How we LEAD:
UMG is currently seeking a person to fill the role of Royalty Process Innovation Group Manager for the UMG Royalties & Copyright Department. The Royalty Process Innovation Group Manager is responsible for driving process efficiency, automation, and continuous improvement across royalty data workflows. This role partners closely with cross-functional teams to design, build, maintain, and govern automated solutions that support accurate reporting, compliance, and month-end operations. The position plays a key role in innovation, audit readiness, and operational stability within the royalty ecosystem.
How you'll CREATE:
In this role, the Manager will have the following responsibilities:
Process Improvement & Automation:
  • Design, build, and maintain automated solutions to streamline royalty data workflows and reporting processes.
  • Develop and modify Raw Data Warehouse queries in Business Objects to support operational reporting and analytical needs.
  • Build and enhance Power Automate flows to improve efficiency and reduce manual processes.
  • Create and maintain Power Query transformations and Power BI visualizations.
  • Apply moderate Visual Basic (Excel macros) to support automation initiatives

Testing, Maintenance & Support
  • Validate, test, and document all automations prior to deployment
  • Perform ongoing monitoring, troubleshooting, and maintenance of existing automations
  • Serve as backup support for pre-month-end, month-end, and post-month-end Raw Data Warehouse reporting and data validation tasks within Business Objects.
  • Ensure business continuity by maintaining stable and reliable automated processes

Governance, Compliance & Communication:
  • Maintain and distribute Raw Data Warehouse notifications via SharePoint, including managing publications
  • Assist in ensuring all compliance and control requirements related to Raw Data Warehouse from Business Objects are met
  • Support GCH and Pre-GCH digital audit reconciliations
  • Collaborate with audit, compliance, and royalty teams to ensure data accuracy and process integrity

Bring your VIBE:
Skills/Abilities:
  • Strong analytical and problem-solving skills
  • Experience with process automation and data workflows
  • Ability to manage multiple priorities in a deadline-driven environment
  • Strong attention to detail with a focus on data accuracy and compliance
  • Effective communication and collaboration skills across technical and non-technical teams
  • Knowledge of UMG Royalty Artist domestic workflow process with experience setting up royalty accounts, article linking, and statement creation preferred
  • Must be able to prioritize and delegate staff workload to meet deadlines
  • Ability to effectively motivate, teach and manage staff
  • Knowledge of TRACS (AS400 systems), Business Objects, and Power Apps preferred
  • Ability to meet deadlines and work well under pressure in a fast-paced environment
  • Collaborative nature
  • Minimum of 3-5 years' experience working in music royalties preferred

Education:
  • 4-year college degree preferred

Perks Playlist:
Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):
  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category:
Royalties & Copyright
Salary Range:
$74,100 - $92,000
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

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