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Service Experience Associate Jobs in Westfield, IN

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Associate, Customer Experience

Indianapolis, IN · On-site

$13.75 - $19/hr

The Role As a Customer Experience Associate, you will play a pivotal role in fostering ... Provide excellent customer service by promptly responding to inquiries and resolving issues with ...

Client Service Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

Client Service Associate Job Summary Wise Financial - Northwestern Mutual Private Client Group is ... service experience. This position is responsible for directly assisting by our Private Wealth ...

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Customer Service Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Service Experience Associate information

See Westfield, IN salary details

$8

$18

$30

How much do service experience associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service experience associate in Westfield, IN is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is a service experience associate position?

A service experience associate is a customer service professional responsible for ensuring positive interactions and satisfaction during service encounters. They often handle customer inquiries, resolve issues, and may use tools like CRM software to document interactions, working in environments that emphasize communication skills and problem-solving. The role typically requires strong interpersonal skills and may involve working in retail, hospitality, or service industries.

What jobs qualify as customer service experience?

Customer service experience can come from roles such as retail associates, call center representatives, hospitality staff, receptionists, and technical support agents. These jobs involve direct interaction with customers, problem-solving, and communication skills, which are valuable for many service-related positions.

What job categories do people searching Service Experience Associate jobs in Westfield, IN look for?

The top searched job categories for Service Experience Associate jobs in Westfield, IN are:

Infographic showing various Service Experience Associate job openings in Westfield, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,933 per year, or $18.2 per hour.

SERVICE EXPERIENCE ADVISOR

Micro Center

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:
  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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