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Service Experience Associate Jobs in Katy, TX (NOW HIRING)

US MED- EQUIP LLC

Customer Experience Associate

Houston, TX · On-site

$15.75 - $21/hr

Provide extraordinary customer service and customer experience, listening intently to their needs and responding promptly and professionally to hospital partners' equipment requests and inquiries by ...

Go Rentals

Guest Experience Associate

Houston, TX

$17/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

PNC Bank

Client Experience Associate

Katy, TX · On-site

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's Retail Branch Banking organization, you will be based ... process including, service to sales, teller interactions, and effective lobby engagement ...

AnywhereWorks

Client Experience Associate

Houston, TX · Remote

$16/hr

Whether working from home, an office, or Anywhere, we offer products and services designed to help ... We are looking for a Client Experience Associate to join our team! Please see below for more ...

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Service Experience Associate information

See Katy, TX salary details

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How much do service experience associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service experience associate in Katy, TX is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.51 per hour, depending on experience, location, and employer.

What job categories do people searching Service Experience Associate jobs in Katy, TX look for?

The top searched job categories for Service Experience Associate jobs in Katy, TX are:

What cities near Katy, TX are hiring for Service Experience Associate jobs?

Cities near Katy, TX with the most Service Experience Associate job openings:

Service Experience Associate jobs near you
Infographic showing various Service Experience Associate job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,286 per year, or $17.4 per hour.

Customer Experience Associate

Insolation Technology LTD

Houston, TX • On-site

$21 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About the job Customer Experience Associate
Customer Experience Associate
Do you love listening to and helping others with immediate solutions and enjoyable customer experiences? Are you a tenacious problem-solver committed to enhancing customer service?
Our team in Insolation Technology LTD Customer Center would love to meet you!
As a Customer experience associate for a fast-growing company with significant career advancement opportunities, you would help bring to life our mission, values and commitment to Client-focused culture and service.
Key job responsibilities:
You'll be a part of our growing Communications Team to help create a positive customer experience that supports our business expansion and showcase US as an employer and vendor of choice. You'll work directly with managers, customers, and clients.
A day in the life

  • Provide extraordinary customer service and customer experience, listening intently to their needs and responding promptly and professionally to customers, equipment requests and inquiries by telephone and other channels
  • Enter data for the quick dispatch and documentation of the partners needs using our company website
  • Dispatch and communicate the partners needs to our branches accurately and in a timely manner
  • Establish and maintain a rapport with customers by working to anticipate their needs and share concerns with supervisors
  • De-escalate situations involving frustrated customers, listening and offering patient assistance and support
  • Collaborate with other call center professionals to improve customer service and experience
  • Participate in regular professional development trainings and maintain updated knowledge of all equipment, services, and policies
  • Additional duties as assigned by the Call Center Manager
About US:
As a company, and as individuals, we value honesty, openness, personal excellence. We are committed to each and every customer we provide our services to Large or Small. We hold ourselves accountable to our customers, partners, employees, shareholders by honoring our commitments, providing results and striving to be in the industry. It is our mission to provide our customers with the best possible experience when utilizing our offerings, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust.
Qualifications:
  • Dependable and punctual record of attendance with intrinsic customer-focused motivation
  • Friendly, positive demeanor showing patience, empathy, and clear understanding of professional boundaries with clients and colleagues
  • An ability to learn quickly, multi-task, and utilize effective communication skills
  • Flexible and adaptable with a positive disposition to changes in a fast-paced environment
  • Ability to listen patiently and explain concepts in a clear, simple manner to customers
  • Ability to maintain a calm and polite manner in stressful situations
  • Understand and exceed Key Performance Indicators set by the Call Center Manager
  • Familiarity and ability to use Microsoft Office (Outlook, Word, Excel, Teams)
  • Ability to quickly learn and apply new technologies and processes
  • Excellent attention to details and fast typing skills
  • Familiarity with customer-relationship management (CRM) software programs preferred
Education and Experience
  • 4+ year of previous customer service experience
  • High school diploma
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
Experience level:
  • 1 year
Weekly day range:
  • Monday to Friday
  • Weekend availability
Education:
  • High school or equivalent (Preferred)
Experience:
  • Call Center: 1 year (Preferred)
  • Data entry: 1 year (Preferred)
  • Multitasking/Fast Paced environment: 1 year (Preferred)
Language:
  • English (Preferred)

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