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Service Desk Tech Jobs in Addison, TX (NOW HIRING)

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System ... Enterprise Service Desk (ESD) Level 1 support Start date: 12 March 2015 Hourly: $24.67 Health ...

TEKsystems

Service Desk Technician

Carrollton, TX

$24 - $25/hr

We are seeking a customer-focused Service Desk Analyst to provide IT support for onsite users and remote partner offices. This role is responsible for troubleshooting hardware, software, and system ...

Netrio

Service Desk Analyst 2

Mckinney, TX · On-site

$19 - $26/hr

About the role The Service Desk Analyst will model the Netrio mission, vision, and values each day ... About Netrio Netrio is a leading MSP in North America, specializing in IT solutions for mid-market ...

Collabera

Service Desk Analyst

Frisco, TX · On-site

$15/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Service Desk Analyst Location: Frisco, TX Duration: 6 month (may extend) Pay-rate: $15/hour on W2 ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients. In the United States and Canada, Trigyn has office locations in Edison ...

Wipro Limited

SERVICE DESK ANALYST L2(CONTRACT)

Plano, TX · On-site

$35K - $76K/yr

SERVICE DESK ANALYST L2(CONTRACT) City: Plano State/Province: Texas Posting Start Date: 9/3/26 ... WIPRO) is a leading technology services and consulting company focused on building innovative ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$19 - $26/hr

JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical ... Additionally, the technician will assist with IT projects and system updates. This position is ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$55K - $65K/yr

JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical ... Additionally, the technician will assist with IT projects and system updates. This position is ...

PDS Health

Technician II, Service Desk

Irving, TX · On-site

$27.50/hr

The primary purpose of the Technician II, Service Desk is to deliver exceptional front line IT ... By building a comprehensive understanding of IT support services, the technician minimizes ...

PDS Health

Technician II, Service Desk

Irving, TX · On-site

Overview The primary purpose of the Technician II, Service Desk is to deliver exceptional front ... By building a comprehensive understanding of IT support services, the technician minimizes ...

Balfour Beatty

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

Escalate complex issues to higher-level IT support teams when necessary. Call Handling & Customer Service * Answer incoming service desk calls in a professional and timely manner. * Deliver excellent ...

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All JobsService Desk Tech JobsService Desk Tech Jobs in Addison, TX

Service Desk Tech information

See Addison, TX salary details

$10

$23

$35

How much do service desk tech jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service desk tech in Addison, TX is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.06 per hour, depending on experience, location, and employer.

Is a service desk technician a good career?

A service desk technician is a viable career option for those interested in IT support, troubleshooting hardware and software issues, and assisting users. It often requires strong communication skills, technical knowledge, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity positions.

What does a service desk technician do?

A service desk technician provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote tools to resolve problems efficiently.

What cities near Addison, TX are hiring for Service Desk Tech jobs?

Cities near Addison, TX with the most Service Desk Tech job openings:

Service Desk Tech jobs near you
Infographic showing various Service Desk Tech job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,101 per year, or $23.1 per hour.

Enterprise Service Desk I

Fort Worth, TX • On-site

Able Forces
IT Services • 201 - 500 employees
Learn more about Able Forcesexternal

$24.67/hr

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

Company Description
Able Forces, founded by 2 veterans, is a 501(c)(3) non-profit providing professional, career-oriented employment exclusively to Wounded Warriors and Disabled Veterans.
The primary focus of employment for our Warriors is on Federal and Commercial contracts. Our contracts reflect a variety of professional disciplines including Military Subject Matter Experts (SMEs), Military Analysts, Administrative and Program Management Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared environments.
Able Forces employment opportunities focus exclusively on career-oriented, entry to senior level positions.
We are currently executing contracts in Washington DC Metro Area, Alexandria VA, Huntsville Alabama, Ft. Benning GA, and Orlando/Tampa FL. Existing customers include:
  • U.S. Army PEO STRI
  • Missile Defense Agency
  • Special Operations Command
  • Ft. Belvoir Mark Center
  • Military One Source
  • Department of Energy

Job Description
Essential Duties and Responsibilities:
Under direct supervision:
• Conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks
• Execute scripts
• Produce tailored reports
• Conduct audits
• Conduct Tier 1 analysis for Service Desk escalation
• Open and close tickets
• Correlate events and incidents for management of Information Technology Services
Qualifications
Minimum Requirements:
• Must be a Veteran
  • Active Secret Clearance or have the ability to obtain one

DoD 8570 Baseline Compliance Level II (must have at least one):
• GSEC • Security+ CE • SSCP • CCNA- Security • GISA • CISSP (or Associate) • GCIH • CASP • GCED
AND
Computing Environment (CE) certification (must have at least one)
Examples of acceptable CE certifications: MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System, , MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support Technician: Windows 7, MCITP Server Administrator: Windows Server 2008, MCITP Enterprise Administrator: Windows Server 2008, MCITP Virtualization Administrator Windows Server 2008 R2, MCSA Windows Server 2008, Windows Server 2012, MCSE Server Administrator, Windows Server 2003, MCSE Desktop Infrastructure 2012, MCSE Server Infrastructure 2012, MCSE Private Cloud 2012, VCP 4, VCP 5
Note: A+ CE, Server+ CE and CCNA can be used to complete the Computing Environment (CE) certification requirement if the applicant has at least one other 8570 Baseline certification. For example if an applicant has Security+ CE and A+ CE, the Security + CE would be used for baseline and A+ CE would be used for Computing Environment (CE)
NOTE:
We are willing to review all certifications a candidate has as long as they have at least one of the 8570 baseline certifications first.
• As this contract is expected to last at least 5 years, applicants who are working to complete certifications can contact us now for an initial intro and continue to follow up as certifications are acquired.
Additional Information
Basic information:
Position: Enterprise Service Desk (ESD) Level 1 support
Start date: 12 March 2015
Hourly: $24.67
Health & Welfare: $4.02 per hour
Full benefits package available
Paid Time Off
10 Days Vacation
5 Days Sick
11 Federal Holidays
Location: Ft. Worth, Texas

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