Service Desk Support
Winchester, VA ยท On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal ... The project delivers enterprise IT support services that enable FBI mission operations, including ...
Winchester, VA ยท On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal ... The project delivers enterprise IT support services that enable FBI mission operations, including ...
Winchester, VA ยท On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal ... The project delivers enterprise IT support services that enable FBI mission operations, including ...
Quantico, VA ยท On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal ... The project delivers enterprise IT support services that enable FBI mission operations, including ...
Quantico, VA ยท On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal ... The project delivers enterprise IT support services that enable FBI mission operations, including ...
Glen Allen, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Glen Allen, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Richmond, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Richmond, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Richmond, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Richmond, VA ยท On-site
The Markel Service Desk is a critical component of our organization's IT infrastructure. It serves as the primary point of contact for our users and customers who require assistance with IT-related ...
Newington, VA ยท On-site
$130K - $150K/yr
Zachary Piper Solutions is seeking a Service Desk Lead to support a long-term government technology program focused on secure and reliable IT service desk operations. The Service Desk Lead role is ...
Newington, VA ยท On-site
$130K - $150K/yr
Zachary Piper Solutions is seeking a Service Desk Lead to support a long-term government technology program focused on secure and reliable IT service desk operations. The Service Desk Lead role is ...
Richmond, VA ยท On-site
Bachelor's degree in IT, Business Administration, or related field * 6+ years of experience in service desk operations * Minimum 2 years of supervisory or lead experience * Strong understanding of ...
Richmond, VA ยท On-site
Bachelor's degree in IT, Business Administration, or related field * 6+ years of experience in service desk operations * Minimum 2 years of supervisory or lead experience * Strong understanding of ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Quantico, VA ยท On-site
Ability to adapt to new technologies, tools, and evolving service delivery models. * Strong ... Desk metrics (SLA, FCR, MTTR, CSAT) and how they are applied to operate and supervise a service ...
Reston, VA ยท On-site
Service Desk Lead ID 2025-3177 Job Locations US Category Information Technology Type Regular Full-Time Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk ...
Reston, VA ยท On-site
Service Desk Lead ID 2025-3177 Job Locations US Category Information Technology Type Regular Full-Time Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk ...
Vienna, VA ยท On-site
Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced ESS support for management and oversight functions. * Act as a catalyst for ...
Vienna, VA ยท On-site
Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced ESS support for management and oversight functions. * Act as a catalyst for ...
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Fulltime Clearance Requirement: CBP ...
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Fulltime Clearance Requirement: CBP ...
Herndon, VA ยท On-site
We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results ... We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate ...
Herndon, VA ยท On-site
We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results ... We are seeking a Service Desk Manager to join our team and support our client. The ideal candidate ...
Vienna, VA ยท On-site
Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced ESS support for management and oversight functions. * Act as a catalyst for ...
Vienna, VA ยท On-site
Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced ESS support for management and oversight functions. * Act as a catalyst for ...
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full-time Clearance Requirement:
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full-time Clearance Requirement:
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full-time Clearance Requirement:
Ashburn, VA ยท On-site
CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full-time Clearance Requirement:
Ashburn, VA ยท On-site
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Plan, organize, and manage teams of employees performing a variety of technical and IT support ...
Ashburn, VA ยท On-site
The service desk operates from an offsite contractor facility. Primary Responsibilities * Provide ... Plan, organize, and manage teams of employees performing a variety of technical and IT support ...
Alexandria, VA ยท On-site
Bachelor's degree in computer science, information systems, information technology, or business ... Tier II Service Desk Equivalent certification. * Active Secret clearance. Tools & Platforms ...
Alexandria, VA ยท On-site
Bachelor's degree in computer science, information systems, information technology, or business ... Tier II Service Desk Equivalent certification. * Active Secret clearance. Tools & Platforms ...
Cities in Virginia with the most Service Desk Tech job openings:

Winchester, VA โข On-site
Other
Re-posted 5 days ago
Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSSโ2 Advanced Support Services for Information Systems and Technology (ASSIST) program. The project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walkโup ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission-critical environment with strict service-level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Responsibilities:
Key Qualifications:
Shift/Hours: Core hours 9:00 amโ3:00 pm local; standard 8-hr workday; set schedules cover all shifts; limited weekend support for imaging/VIP/SIOC as needed.
Location: Winchester, VA (On-Site)
Clearance: TS with SCI Eligibility Polygraph
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