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Service Desk Analyst Two Jobs in Wallkill, NY (NOW HIRING)

Client HelpDesk Analyst

Goshen, NY · On-site

$21.25 - $29/hr

Serve as the primary helpdesk point of contact for all IT-related issues and service requests ... Minimum 2 years of experience in a Helpdesk, Technical Support, or NOC environment. * At least 1 ...

Client HelpDesk Analyst

Goshen, NY · On-site

$21.25 - $29/hr

Serve as the primary helpdesk point of contact for all IT-related issues and service requests ... Minimum 2 years of experience in a Helpdesk, Technical Support, or NOC environment. * At least 1 ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Middletown, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... About Your Qualifications: * 6-12 months of experience in a customer service environment is ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Newburgh, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Middletown, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Newburgh, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Middletown, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

Front Desk Associate

Newburgh, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... About Your Qualifications: * 6-12 months of experience in a customer service environment is ...

Front Desk Associate

Middletown, NY · On-site

$16 - $17/hr

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... Qualifications About Your Qualifications: * 6-12 months of experience in a customer service ...

... 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an ... About Your Qualifications: * 6-12 months of experience in a customer service environment is ...

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Service Desk Analyst Two information

See Wallkill, NY salary details

$14

$24

$35

How much do service desk analyst two jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for service desk analyst two in Wallkill, NY is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Analyst Two vs Service Desk Analyst One?

AspectService Desk Analyst TwoService Desk Analyst One
CertificationsITIL Foundation, CompTIA A+ITIL Foundation, CompTIA A+
Work EnvironmentHelp desk, remote support, on-siteHelp desk, remote support, on-site
ResponsibilitiesAdvanced troubleshooting, mentoring, ticket escalationBasic troubleshooting, ticket logging, initial support

The Service Desk Analyst Two typically handles more complex issues, provides mentorship, and escalates tickets as needed, whereas the Service Desk Analyst One focuses on basic support and initial troubleshooting. Both roles share similar certifications and work environments, but Service Desk Analyst Two requires more experience and technical skills.

What is a level 2 service desk analyst job description?

A Level 2 Service Desk Analyst handles more complex technical issues than Level 1, often troubleshooting hardware, software, and network problems. They may use remote support tools, document solutions, and escalate unresolved issues to higher-level teams, requiring strong technical skills and knowledge of ITIL processes.

What is the career path of a Service Desk Analyst Two?

A Service Desk Analyst Two typically advances to roles such as Senior Service Desk Analyst, Technical Support Specialist, or IT Support Supervisor, often by gaining experience, technical certifications, and expanding their knowledge of IT systems. Career progression may also include moving into specialized areas like network support, cybersecurity, or IT management. Developing skills in troubleshooting, customer service, and relevant tools can facilitate advancement.

What is the next step after service desk analyst?

The next step after a Service Desk Analyst role often involves advancing to positions such as IT Support Specialist, Systems Administrator, or Network Technician, which typically require additional technical skills or certifications like CompTIA A+ or Network+. Gaining experience, expanding technical knowledge, and developing problem-solving skills are key for career progression in IT support roles.

What job categories do people searching Service Desk Analyst Two jobs in Wallkill, NY look for?

The top searched job categories for Service Desk Analyst Two jobs in Wallkill, NY are:

What cities near Wallkill, NY are hiring for Service Desk Analyst Two jobs?

Cities near Wallkill, NY with the most Service Desk Analyst Two job openings:

Commercial Credit Analyst II

Hudson Valley Credit Union

Poughkeepsie, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


Hudson Valley Credit Union rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Overview
Hudson Valley Credit Union is currently recruiting for the position of Commercial Credit Analyst II. Primary Function: Perform in-depth commercial credit analyses, generally on the more complex or time sensitive files, on a timely basis that are consistent with HVCU format, policy and procedures, including making recommendations on approval and determining appropriate risk ratings for all types of commercial products, with little guidance from the Commercial Lending leadership team.
Responsibilities
  • Perform in-depth commercial credit analyses, generally on the more complex and time sensitive files that are consistent with HVCU format, policy and procedures, comprehensive and contain thorough and relevant analysis, and are free of typographical, grammatical and mathematical errors that require limited or no editing by the Supervisor, Commercial Credit/AVP, Commercial Lending. To include identifying recurring and non-recurring sources of cash flow, the Borrower's ability to cover debt service, and the ability of the guarantor to support the Borrower.
  • Assign the appropriate risk rating based on identified financial trends, risks, mitigants and policy exceptions. Recommendations are to be supported by financial spreads, investigative data (credit reports; lien & litigation searches, etc.) and where applicable global cash flows, covenant compliance assessments or other such analytical measures.
  • Assist with loan structure and mentoring of other credit staff, on an as needed basis.
  • Complete commercial credit analyses within specified deadlines.
  • Maintain the Credit Union's commercial loan portfolio by performing annual reviews, renewals, extensions and modifications on existing borrowing relationships.
  • Respond to inquiries relating to his/her particular area, or to requests from other HVCU personnel, members, etc. within given timeframes and within established policy.
  • Achieve goals assigned to the Credit Analyst II as part of the departments' annual operating plan. To include initiating and implementing process improvements to enhance member experience and increase department efficiencies.
  • Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  • Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
  • Responsible for regular and predictable attendance including punctuality.
Qualifications
  • Bachelor's Degree Accounting, Finance ore a related field of study; business underwriting education training required
  • Minimum 5 Years Direct Commercial Credit Analysis experience required
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!
Employee Perks:
  • Base & Variable Pay Structures
  • Paid Personal, Holiday & Volunteer Time Off
  • Professional Development & Training
  • Student Loan Repayment & Tuition Reimbursement Programs
  • Medical, Dental & Vision Coverage
  • 401(k) With Employer Match & Non-Elective Employer Contribution
  • Life, Short-term & Long-term Disability Insurances
  • Discounted Loan Rates & Fees

Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

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