Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst II to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst II to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract-to-Hire position available immediately for Service Desk Analyst II to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract-to-Hire position available immediately for Service Desk Analyst II to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below ...
Phoenix, AZ · On-site +1
$23 - $25/hr
SERVICE DESK ANALYST Job Location: Address: Arizona Department of Veterans' Services 4141 N ... Associate Degree, plus two or more years of experience in IT Helpdesk end-user corporate-type ...
Phoenix, AZ · On-site +1
$23 - $25/hr
SERVICE DESK ANALYST Job Location: Address: Arizona Department of Veterans' Services 4141 N ... Associate Degree, plus two or more years of experience in IT Helpdesk end-user corporate-type ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Job Title: Level 1 Service Desk Analyst Type: Contract - 12 Months (Probability of Extension) Location: Phoenix, AZ (Onsite) Interview : In Person interview Position Description: Service Desk ...
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Phoenix, AZ · On-site
$20.25 - $27.75/hr
Job Title: Level 1 Service Desk Analyst Type: Contract - 12 Months (Probability of Extension) Location: Phoenix, AZ (Onsite) Interview : In Person interview Position Description: Service Desk ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... Minimum of 1-2 years' related experience * Must be available to work shifts from 9:30 AM MST to 5 ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... Minimum of 1-2 years' related experience * Must be available to work shifts from 9:30 AM MST to 5 ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... Must be able to travel to Canada for Team Meetings two times per year * Experience providing direct ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
The Service Desk Analyst is familiar with queue management techniques to ensure prompt and ... Must be able to travel to Canada for Team Meetings two times per year * Experience providing direct ...
Tucson, AZ · Remote
$29/hr
Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... Strong communication and documentation skills Schedule * 100% Remote * 40 hours/week * 2-week paid ...
Tucson, AZ · Remote
$29/hr
Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... Strong communication and documentation skills Schedule * 100% Remote * 40 hours/week * 2-week paid ...
Tucson, AZ · On-site
$19.75 - $27/hr
Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position Overview We are seeking a highly motivated Expert Desk Analyst to provide world-class technical support to internal ...
Tucson, AZ · On-site
$19.75 - $27/hr
Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position Overview We are seeking a highly motivated Expert Desk Analyst to provide world-class technical support to internal ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Taking off time during the 2-week training portion will not be accepted. This is a hard requirement ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Taking off time during the 2-week training portion will not be accepted. This is a hard requirement ...
Tucson, AZ · On-site
$19.75 - $27/hr
Expert Desk Analyst (Service Desk / Application Support / Technical Support)Overview We are seeking a highly motivated Expert Desk Analyst to join a fast-paced, customer-focused support organization.
Tucson, AZ · On-site
$19.75 - $27/hr
Expert Desk Analyst (Service Desk / Application Support / Technical Support)Overview We are seeking a highly motivated Expert Desk Analyst to join a fast-paced, customer-focused support organization.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... 2 weeks of an offer. HireRight background check and drug screening required. The Help Desk Analyst ... Strong customer service and technical troubleshooting skills * Experience documenting processes and ...
Quick apply
Phoenix, AZ · On-site
$20.25 - $27.75/hr
... 2 weeks of an offer. HireRight background check and drug screening required. The Help Desk Analyst ... Strong customer service and technical troubleshooting skills * Experience documenting processes and ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position and require in person ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ . This is an ONSITE position and require in person ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job.
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a CONTRACT position available immediately for Service Desk Analyst to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Contract is expected to go ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
Company Description IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Contract is expected to go ...
$20.25 - $27.75/hr
... for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position ... Two position times will be staggered. Environment: - Inbound and Outbound call center for IT issues ...
$20.25 - $27.75/hr
... for a Service Desk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position ... Two position times will be staggered. Environment: - Inbound and Outbound call center for IT issues ...
| Aspect | Service Desk Analyst Two | Service Desk Analyst One |
|---|---|---|
| Certifications | ITIL Foundation, CompTIA A+ | ITIL Foundation, CompTIA A+ |
| Work Environment | Help desk, remote support, on-site | Help desk, remote support, on-site |
| Responsibilities | Advanced troubleshooting, mentoring, ticket escalation | Basic troubleshooting, ticket logging, initial support |
The Service Desk Analyst Two typically handles more complex issues, provides mentorship, and escalates tickets as needed, whereas the Service Desk Analyst One focuses on basic support and initial troubleshooting. Both roles share similar certifications and work environments, but Service Desk Analyst Two requires more experience and technical skills.
For Service Desk Analyst Two jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Service Desk Analyst Two jobs in Arizona are:
Cities in Arizona with the most Service Desk Analyst Two job openings:
$20.25 - $27.75/hr
Contractor
Re-posted 27 days ago
IDEALFORCE has a Contract position available immediately for a Service Desk Analyst II to join our customer in Phoenix, AZ. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only candidates local to Phoenix/AZ are considered for this role as it requires an in person interview.
Perform escalated Help Desk functions including answering requests for assistance, creating tickets, and performing troubleshooting operations
Answers user inquiries regarding computer software or hardware operation to resolve problems;
Troubleshoots network-related or network software-related problems
Maintain agency servers and 3rd party systems
Maintain documentation and desk procedures for all team functions
Provide desk-side support to end users
Create and maintain desktop computer images, documentation, and Minimum Security Baselines (MSBs)
Research new technology
Other duties as assigned.
Required skills:
Knowledge of Microsoft Servers and Windows 7 operating systems
Understanding of network architecture
Understanding of PC architecture
Knowledgeable in computer hardware and software
Well-developed facilitation skills to work among individuals from various departments and locations
Proven organizational, Communication and written skills
Demonstrated problem resolution skills and analytical ability
Ability to work independently with minimal supervision
Ability to adapt to the changing needs of the agency
Ability to effectively evaluate and respond appropriately to situations
Ability to multi-task
Preferred skills:
Associate's degree or five years' experience in a technical support position including technical certification
Help Desk Knowledge, managing, escalating, documentation
Strong aptitude for, and disposition toward, customer service
Experience with Kofax
Experience with SCCM
ITIL Foundation training and/or certification.
- "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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Idealforce is a reputable company headquartered in Austin, TX, United States, that operates within the dynamic technology industry. As indicated by the information derived from its official website, idealforce.com, the company's specialization lies in providing innovative technology solutions and digital services for various business operations. Founded on the principles of excellence, efficiency, and progressive technology, Idealforce has significantly contributed toward shifting the business landscape to a more digital realm.
It services
11 - 50 Employees
Austin, TX, US
2008
