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Service Design Intern Jobs in Delaware (NOW HIRING)

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Service Design Intern information

What skills and qualifications are needed to thrive as a service design intern?

To thrive as a Service Design Intern, you typically need a background in design, business, or a related field, along with foundational knowledge of service design principles and methodologies. Familiarity with tools such as Adobe Creative Suite, Miro, and prototyping platforms, as well as understanding of journey mapping and user research techniques, is important. Strong collaboration, communication, and problem-solving skills help you effectively gather insights and work with multidisciplinary teams. These skills and qualities are essential for creating user-centered services that address real needs and deliver measurable value to organizations.

What kinds of projects and collaboration can a service design intern expect during their internship?

As a Service Design Intern, you can expect to work on a variety of projects that focus on improving customer experiences and business processes. Typically, you will collaborate closely with cross-functional teams, including UX designers, researchers, product managers, and stakeholders from different departments. You may assist in conducting user research, mapping customer journeys, and prototyping new service concepts. These projects often require strong communication and teamwork skills, as you'll contribute ideas and present findings to both your immediate team and broader stakeholders.

What is the difference between Service Design Intern vs UX Design Intern?

AspectService Design InternUX Design Intern
Required CredentialsTypically pursuing or recent graduate in design, business, or related fieldsUsually studying or recent graduate in design, human-computer interaction, or related areas
Work EnvironmentCollaborative, cross-functional teams focusing on service delivery and customer experienceDesign-focused teams working on digital interfaces and user experience
Industry UsageUsed in service-oriented industries like hospitality, healthcare, and consultingCommon in tech, software, and digital product companies
Common Search/ComparisonOften compared due to overlapping skills in user-centered design and research

The Service Design Intern role focuses on improving entire service experiences across channels, while the UX Design Intern concentrates on digital user interfaces. Both roles require similar foundational skills and often collaborate, but they serve different aspects of user and customer experience within organizations.

What does a service design intern do?

A Service Design Intern assists in researching, conceptualizing, and improving customer experiences across services offered by an organization. They typically work alongside service designers to map user journeys, identify pain points, and help develop solutions that enhance service delivery. Their role often involves gathering user feedback, creating prototypes, and helping to visualize service processes through tools like journey maps and blueprints. This internship is a great opportunity to learn human-centered design principles and gain hands-on experience in service innovation.

What cities in Delaware are hiring for Service Design Intern jobs?

Cities in Delaware with the most Service Design Intern job openings:

Engineering Designer - Water/Wastewater

McKim & Creed

Newark, DE • On-site

Full-time

Posted 9 days ago


McKim & Creed rating

8.8

Company rating: 8.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

68th of 447 rated engineering


Job description

We currently have an exciting opportunity for an Engineer Designer to join our Water/Wastewater team at our Delaware office location. If you want to work at a company that will help you become the best you can be, we're glad you found McKim & Creed. We look forward to learning about your passion and experience.
WHAT WE OFFER:
Join a company that puts its employees first. Ranked as one of the Best Firms to Work For, here are just some of the reasons to become part of the McKim & Creed team:
  • Employee Stock Ownership Plan (ESOP): All employees are owners & benefit from profits earned
  • Competitive pay + paid holidays, bereavement and parental, medical, and military leave
  • Multiple office locations to work from: Stick close to home or travel for a change of scenery
  • Growth opportunities & training: Grow confidently in your career with our mentoring & training options
  • Professional development: Tuition reimbursement, early career professional program, online courses & more
  • Work that makes a difference: See the direct impact your work has on our communities
  • Collaborative, supportive team: People to help you solve problems, cheer successes & encourage you along the way

We have an exciting opportunity to join our team. If you want to work at a company that will help improve the future of the communities where we live work and play, we're glad you found McKim & Creed.
WATCH THIS VIDEO TO LEARN MORE ABOUT WHAT IT'S LIKE TO BE A PART OF OUR TEAM!
YOUR DAY-TO-DAY WILL INCLUDE:
  • Provides technical and design services in support of projects as part of a project team.
  • Conducts technical evaluations projects.
  • Prepares design computations and assessments.
  • Produces design/construction drawings, technical specifications, and bid documents.
  • Reports directly to their Project Manager.
  • Responsible for completing design tasks within budget and on schedule.
  • Communicates and coordinates technical evaluations and designs, technical writing of reports and correspondence with Project Manager and design team to complete work efficiently.
  • Stays current with Local, State & Federal Design Standards and Regulations.

WHAT YOU'LL NEED:
  • Masters or Bachelor of Science Degree in Civil, Mechanical or Environmental Engineering
  • Process-oriented individual with strong organization and technical skills.
  • Able to complete work consistently with moderate flexibility to accommodate varying demands put on them by PM's.
  • Requires a valid driver's license and an acceptable motor vehicle and criminal record.

WHAT WILL MAKE YOU STAND OUT:
  • Solid communicator, able to take and understand directives from PM and coordinate efforts with design team.
  • Strong writing and verbal skills.
  • Engineering Intern or Engineer in Training Certification.

McKim & Creed is an Equal Opportunity and Affirmative Action Employer, and VEVRAA Federal Contractor and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status and maintains a Drug Free Workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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