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Service Delivery Project Manager Jobs in Colorado

... are committed to delivering high-quality projects on time and within budget. To support our ... Manage medium to large-scale construction projects, overseeing all aspects of project execution ...

What you'll be doing: • Serve as scrum master for multiple teams • Deliver agile initiatives ... PMO for a large organization. • Ability to integrate and align strategy across functions ...

Oversee the successful delivery of home comfort and electrification projects - You are accountable ... service and vendor relationship management. Total Compensation * Annual base salary of $75,000-$90 ...

Sr Project Manager

Colorado Springs, CO · On-site

$135K - $150K/yr

Each project is delivered on schedule, within budget, and embraced by the community it serves. We ... Our dedication to provide only one service allows us to continually analyze and improve our ...

Sr Project Manager

Colorado Springs, CO · On-site

$135K - $150K/yr

Each project is delivered on schedule, within budget, and embraced by the community it serves. We ... Our dedication to provide only one service allows us to continually analyze and improve our ...

Responsibilities Deliver exceptional customer service to clients and internal teams. Manage project deliverables to plan, ensuring they are on schedule, within budget, and meet client satisfaction.

Responsibilities Deliver exceptional customer service to clients and internal teams. Manage project deliverables to plan, ensuring they are on schedule, within budget, and meet client satisfaction.

Project Manager

Aurora, CO · On-site

$48 - $65/hr

The ideal candidate will have experience delivering projects on budget and schedule, managing ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

Showing results 41-60

Service Delivery Project Manager information

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

What cities in Colorado are hiring for Service Delivery Project Manager jobs?

Cities in Colorado with the most Service Delivery Project Manager job openings:

Infographic showing various Service Delivery Project Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Project Manager

Colorado Springs, CO • On-site

Accenture Federal Services
IT Services • 10K+ employees

Full-time

Re-posted 2 days ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Accenture Federal Services is seeking a Project Manager to deliver secure cloud platform implementations supporting government customers. This role focuses on planning, executing, and delivering projects supporting customer missions in classified and sensitive environments. The ideal candidate will coordinate cross-functional teams with a servant-leader approach to drive operational excellence while developing relationships with government leadership throughout the project lifecycle.

What you'll do:

Project Planning & Execution:

  • Develop and execute end-to-end project management activities across the full project lifecycle
  • Define and manage project scope in collaboration with Technical Lead and key stakeholders; establish clear milestones and deliverables
  • Develop comprehensive project plans, including timelines, dependencies, finance, and staffing with Technical Lead
  • Ensure all dependencies are identified and represented in support of customer roadmap in support of the mission

Stakeholder Coordination & Communication

  • Coordinate activities of platform resources to ensure effective execution and delivery
  • Establish relationships with customer leadership; handle recurring meetings and written communication
  • Coordinate with key stakeholders including System Owners, Technical Points of Contact (POCs), Product Owners, ISSM, SCA, and other program partners in support of system health
  • Field and manage new customer requirements, ensuring alignment with program objectives

Financial & Contractual Management

  • Support management of financial, contractual, and operational commitments
  • Monitor and manage project budgets to ensure profitability
  • Provide management oversight and support to project staff; establish standards; support growth for team members
  • Identify opportunities for expanded scope and areas of growth

Performance Monitoring & Risk Management

  • Monitor delivery performance and quality using established tools and defined metrics
  • Track and report project progress to leadership and stakeholders
  • Identify, assess, and mitigate risks in accordance with the project plan
  • Manage issue resolution to minimize schedule and operational impacts
  • Ensure alignment with key stakeholders within the government program office
  • Escalate risks and issues to management for advice and support

What you'll need:

  • 10 years of Project Management experience
  • 7 years of experience with government, defense, or in a technical environment
  • 5 years communication experience with executive leadership
  • Familiarity with cybersecurity, systems integration, cloud

Bonus Points if you have:

  • Excellent communication, organizational, and stakeholder management skills
  • Ability to manage multiple priorities across a complex, dynamic environment
  • Active PMP or equivalent project management certification
  • Cloud Platform certifications - preferably AWS, such as Cloud Practitioner, Solutions Architect Agile/Scrum certifications

Clearance:

Must have an active TS/SCI level government clearance 

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#LI-Defense #LI-Onsite 


What Accenture Federal Services employees say

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