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Service Delivery Project Manager Jobs in Alabama

Southern Company Services. Position Summary The Project Manager II is responsible for planning ... This role ensures projects are delivered safely, on time, within scope, and within budget while ...

That means acting with integrity, delivering with commitment, and working as one team to achieve ... The Project Manager leads the successful planning, coordination, and delivery of projects from ...

That means acting with integrity, delivering with commitment, and working as one team to achieve ... The Project Manager leads the successful planning, coordination, and delivery of projects from ...

HDR's Building Engineering Services Group is hiring a Project Manager for our Mobile, AL office to focus on client development and delivery of data center projects. This position is an opportunity to ...

The Project Manager is responsible for managing project business by placing orders, tracking ... service delivery, integrity, and the ability to work productively as a member of a team or work ...

Project Manager

Birmingham, AL · On-site

$95K - $140K/yr

... full-service control systems integration partner delivering premier class automation solutions ... The Opportunity The Project Manager is accountable for the successful delivery of customer projects ...

Project Manager

Montgomery, AL · On-site

$95K - $140K/yr

... full-service control systems integration partner delivering premier class automation solutions ... The Opportunity The Project Manager is accountable for the successful delivery of customer projects ...

Project Manager

Birmingham, AL · On-site

$95K - $140K/yr

... full-service control systems integration partner delivering premier class automation solutions ... The Opportunity The Project Manager is accountable for the successful delivery of customer projects ...

Showing results 21-40

Service Delivery Project Manager information

What does a service delivery project manager do?

A Service Delivery Project Manager is responsible for overseeing the planning, execution, and delivery of services to clients or customers, ensuring that projects meet agreed-upon standards and deadlines. They coordinate between different teams, manage resources, and communicate with stakeholders to make sure service commitments are fulfilled. Their role often involves monitoring performance, resolving issues, and implementing improvements to enhance service quality and customer satisfaction. Additionally, they track project progress, manage budgets, and ensure compliance with company policies and client requirements.

What are the key skills and qualifications needed to thrive as a service delivery project manager?

To thrive as a Service Delivery Project Manager, you need expertise in project management, service delivery frameworks (such as ITIL), and a relevant degree or certification like PMP or PRINCE2. Familiarity with project management tools (e.g., Microsoft Project, Jira) and IT service management systems (e.g., ServiceNow) is typically required. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure projects are delivered efficiently, client expectations are met, and service quality is consistently maintained.

What are some common challenges faced by service delivery project managers and how can they be addressed?

Service Delivery Project Managers often encounter challenges such as balancing client expectations with operational capabilities, managing cross-functional teams, and ensuring projects are delivered on time and within budget. Effective communication, clear documentation, and proactive risk management are key strategies to overcome these obstacles. Building strong relationships with stakeholders and maintaining flexibility in problem-solving also help ensure smooth project delivery and client satisfaction.

What is the difference between Service Delivery Project Manager vs Service Desk Manager?

AspectService Delivery Project ManagerService Desk Manager
Primary FocusManaging service delivery projects, ensuring client satisfaction, and meeting project goalsOverseeing daily service desk operations, managing support teams, and resolving user issues
CertificationsProject Management Professional (PMP), ITILITIL, HDI Support Center Manager
Work EnvironmentClient-facing, project-based, cross-functional teamsSupport center, help desk, internal IT support teams
Industry UsageIT services, consulting, telecommunicationsIT support, customer service, internal IT departments

The Service Delivery Project Manager focuses on managing specific projects to deliver IT services effectively, while the Service Desk Manager oversees daily support operations. Both roles require ITIL knowledge and strong communication skills but differ in scope and responsibilities.

What cities in Alabama are hiring for Service Delivery Project Manager jobs?

Cities in Alabama with the most Service Delivery Project Manager job openings:

Infographic showing various Service Delivery Project Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Project Manager

Birmingham, AL

Brasfield & Gorrie, LLC
Construction • 1 - 5K employees

Full-time

Re-posted 18 days ago


Brasfield & Gorrie rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Responsibilities

Brasfield & Gorrie has an exciting opportunity for a Senior Project Manager to join our Healthcare team. 

Responsibilities and Essential Duties include the following (other duties may be assigned):

  • Review and finalize project business plans
  • Assemble project management team with division management.
  • Assemble field supervision team with General Superintendent.
  • Review and evaluate prime contract with project owner and division management.
  • Lead correspondence with the Owner, Engineer and Architect.
  • Responsible for procurement and management of third party consultants (waterproofing, QC, geotech, etc).
  • Manage subcontractor default insurance/risk mitigation plan for projects
  • Obtain builders’ risk, general liability insurance and bonding as required for compliance with prime contract.
  • Create staging, logistics and phasing plan for projects
  • Work with pre-construction department to transition the project from estimating to project management.
  • Oversee issuance of subcontracts and purchase orders
  • Work with project management team, scheduling consultant, and/or field supervision to schedule the project. Monitor overall project schedule on a monthly basis
  • Oversee submittal process
  • Establish project schedule of values and billing and payment application requirements. Track account receivables
  • Review and estimate project contract changes (drawing revisions, ASI’s, contract change directives) and coordinate with project delivery requirements
  • Issue change order requests for work outside of the scope of the plans and specifications
  • Responsible for project cost allocation and oversight of financial management process
  • Review monthly financial projections through detailed monitoring of project costs
  • Lead OAC progress meetings and review monthly status reports
  • Provide feedback to estimating department on project(s) presently under construction
  • Assist with business development initiatives for select clients and particular market sectors
  • Train and mentor Project Managers, Assistant Project Managers, and Co-Op/Intern Students

Education - Skills - Knowledge - Qualifications & Experience
  • Bachelor degree in construction, engineering, or related field, or related construction experience
  • Minimum of 10 years of construction experience
  • Understanding of all aspects of project management
  • Ability to manage multiple projects and groups of people
  • Proven leadership ability
  • Working knowledge of Prolog and other construction software
  • Thorough understanding of financial accounting systems
  • Proven ability to deliver projects within contract requirements
  • Effective oral communication and interpersonal skills
  • Technical writing skills
  • Conflict resolution skills and experience with successfully resolving disputes
  • Superior organizational skills
  • Ability to multitask and prioritize resources
  • Willingness to travel and/or relocate, as both may be required

 

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EOE/Vets/Disabilities

 

Qualifications:
  • Bachelor degree in construction, engineering, or related field, or related construction experience
  • Minimum of 10 years of construction experience
  • Understanding of all aspects of project management
  • Ability to manage multiple projects and groups of people
  • Proven leadership ability
  • Working knowledge of Prolog and other construction software
  • Thorough understanding of financial accounting systems
  • Proven ability to deliver projects within contract requirements
  • Effective oral communication and interpersonal skills
  • Technical writing skills
  • Conflict resolution skills and experience with successfully resolving disputes
  • Superior organizational skills
  • Ability to multitask and prioritize resources
  • Willingness to travel and/or relocate, as both may be required

 

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EOE/Vets/Disabilities

 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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