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Service Coordinator Jobs in Rochester, MA (NOW HIRING)

Global Channel Management

Service Coordinator

Taunton, MA · On-site

$20.25 - $25.75/hr

Service Coordinator Taunton, MA, United States $ 24.00 - 25.00 (US Dollar) Or refer someone Job Openings Service Coordinator Service Coordinator needs three years of experience performing ...

Talent Retriever

Service Coordinator

Brockton, MA · On-site

$60K - $73K/yr

ACS Services, Inc. - Service Coordinator Position Description As an ACS Services, Inc. (ACS) Service Coordinator, you are the hub of our client service delivery, owning the flow of every ticket from ...

Mahr

Service Coordinator

Providence, RI · On-site

$20 - $25.25/hr

We have an exciting opportunity for a SERVICE COORDINATOR at our PROVIDENCE, RI headquarters. Duties & Responsibilities: * Coordinate and maintain field service and applications engineering schedules ...

Encore Fire Protection

Service Coordinator

Wareham, MA · On-site

$55K - $75K/yr

The Opportunity The Service Coordinator plays a critical role on our Operations team. In this position, you'll be at the center of daily operations--coordinating schedules, optimizing efficiency, and ...

Flow Control Group

Service Coordinator

Brockton, MA · On-site

$25 - $30/hr

The Service Coordinator serves as an ambassador for the Company and is responsible for maintaining the flow and objectives of the service department. This person will answer service calls and emails ...

Flow Control Group Company

Service Coordinator

Brockton, MA · On-site

$19.75 - $25/hr

The Service Coordinator serves as an ambassador for the Company and is responsible for maintaining the flow and objectives of the service department. This person will answer service calls and emails ...

Banfield Pet Hospital

Client Service Coordinator

Warwick, RI · On-site

$18 - $23.50/hr

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the ...

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Service Coordinator information

See Rochester, MA salary details

$13

$23

$35

How much do service coordinator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service coordinator in Rochester, MA is $23.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.71 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Rochester, MA?

The most popular types of Service jobs in Rochester, MA are:

What cities near Rochester, MA are hiring for Service Coordinator jobs?

Cities near Rochester, MA with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Rochester, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,407 per year, or $23.3 per hour.

Service Coordinator

Global Channel Management

Taunton, MA • On-site

$20.25 - $25.75/hr

Other

Re-posted 28 days ago

Job description

Service Coordinator

Taunton, MA, United States

$ 24.00 - 25.00 (US Dollar)

Or refer someone Job Openings Service Coordinator

Service Coordinator needs three years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems.

Service Coordinator requires:

  • Onsite
  • Proficient in Microsoft Office (Word, Excel & PowerPoint) Experience/Requirements
  • Must possess good decision making skills, be very organized and detail oriented.
  • Must have excellent oral and written communication.
  • Ability to use discretion.
  • Problem solving and ability to escalate matters when needed.
  • Data analysis and interpretation skills.
  • Speed and accuracy with attention to detail.
  • Dispatching and scheduling.
  • Move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Service Coordinator duties:

  • Schedule service appointments and inspections, resolve customer issues, dispatch, bill review, and contract paperwork.
  • May support warehouse and/or other office functions.

Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.

Create work orders, providing status to customer and following up with technicians.

Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.

Complete contract paperwork and QC paperwork.

Schedule sub-contractor work.

Or refer someone

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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