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Service Associate Jobs in Urbana, IL (NOW HIRING)

Ollie's

Customer Service Associate

Champaign, IL · On-site

$15.50 - $16.50/hr

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and ...

fng

General Service Associate

Urbana, IL · On-site

$20.75/hr

Summary The General Service Associate provides essential labor support across multiple production departments. This position is responsible for performing a variety of hands-on manufacturing tasks to ...

fng

General Service Associate

Urbana, IL

$21.25/hr

Summary The General Service Associate provides essential labor support across multiple production departments, including press, sanding, detailing, and packaging. This position is responsible for ...

fng

General Service Associate

Urbana, IL

$21.25/hr

Summary The General Service Associate provides essential labor support across multiple production departments, including press, sanding, detailing, and packaging. This position is responsible for ...

fng

General Service Associate

Urbana, IL

$20.75/hr

Summary The General Service Associate provides essential labor support across multiple production departments. This position is responsible for performing a variety of hands-on manufacturing tasks to ...

fng

General Service Associate

Urbana, IL · On-site

$21.25/hr

Summary The General Service Associate provides essential labor support across multiple production departments, including press, sanding, detailing, and packaging. This position is responsible for ...

fng

General Service Associate

Urbana, IL

$20.75/hr

Summary The General Service Associate provides essential labor support across multiple production departments. This position is responsible for performing a variety of hands-on manufacturing tasks to ...

Wawa

Customer Service Associate

Rantoul, IL · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Flex-N-Gate

General Service Associate

Urbana, IL · On-site

$20.75/hr

Summary The General Service Associate provides essential labor support across multiple production departments. This position is responsible for performing a variety of hands-on manufacturing tasks to ...

Flex-N-Gate

General Service Associate

Urbana, IL · On-site

$21.25/hr

Summary The General Service Associate provides essential labor support across multiple production departments, including press, sanding, detailing, and packaging. This position is responsible for ...

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All JobsService Associate JobsService Associate Jobs in Urbana, IL

Service Associate information

See Urbana, IL salary details

$9

$19

$31

How much do service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service associate in Urbana, IL is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.34 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Urbana, IL? The most popular types of Service jobs in Urbana, IL are:
What cities near Urbana, IL are hiring for Service Associate jobs? Cities near Urbana, IL with the most Service Associate job openings:
Service Associate jobs near you
Infographic showing various Service Associate job openings in Urbana, IL as of August 2026, with employment types broken down into 49% Full Time, 49% Part Time, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Customer Service Associate

Ollie's

Champaign, IL • On-site

$15.50 - $16.50/hr

Part-time

Re-posted 20 days ago

Ollie's Bargain Outlet rating

4.8

Company rating: 4.8 out of 10

Based on 349 frontline employees who took The Breakroom Quiz

648th of 730 rated retailers

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Primary Responsibilities:

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
  • Support Ollie’s Army and other donation programs year-round. 
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain the store appearance aand complete additional responsibilities as assigned.

    Qualifications:

    • High School diploma or equivalent preferred
    • 6 months of prior retail experience preferred
    • Ability to work evenings, weekends, and holidays on a regular basis
    • A positive attitude and team player who wants to engage and serve customers

    Physical Requirements:

    • Ability to lift and carry up to 50 pounds.
    • Ability to push and pull up to 35 pounds.
    • Ability to stand for extended periods and work in a safe manner.

    Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

    What Ollie's Bargain Outlet employees say

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