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Service Associate Jobs in Lansing, MI (NOW HIRING)

Service Associate

Albion, MI · On-site

$14.25 - $19/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Service Associate

Williamston, MI · On-site

$13.75 - $18.25/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Service Associate

Albion, MI

$14.25 - $19/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Service Associate

Williamston, MI · On-site

$13.75 - $18.25/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Customer Service Associate

Howell, MI

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role owns the daily schedule, drives booking performance, and ensures a high-level customer experience from ...

Customer Service Associate

Lansing, MI · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Lansing, MI · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Lake Odessa, MI · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Olivet, MI · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Howell, MI · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Mason, MI · On-site

$12.75 - $17.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Lansing, MI · On-site

$14.75 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Holt, MI · On-site

$13 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate II

Grand Ledge, MI · On-site

$13.25 - $18.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate II

Grand Ledge, MI · On-site

$13.25 - $18.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Service Associate information

See Lansing, MI salary details

$8

$17

$28

How much do service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service associate in Lansing, MI is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Lansing, MI? The most popular types of Service jobs in Lansing, MI are:
What cities near Lansing, MI are hiring for Service Associate jobs? Cities near Lansing, MI with the most Service Associate job openings:
Infographic showing various Service Associate job openings in Lansing, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,450 per year, or $17 per hour.

$14.25 - $19/hr

Part-time

Re-posted 21 days ago


SpartanNash rating

5.7

Company rating: 5.7 out of 10

Based on 330 frontline employees who took The Breakroom Quiz

457th of 731 rated retailers


Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
Location:
1406 N Eaton St - Albion, Michigan 49224
Position Summary:
This role is responsible to provide highly satisfactory service and assistance to guests; bag groceries and provide carry-out service to vehicles for quests, retrieve carts from parking area, perform bottle tasks and janitorial duties as needed. Ensure that the shift contributes to the financial best interests of the store. Complete all other duties as assigned in a timely manner.
Here's what you'll do:
  • Use proper bagging supplies and proper bagging techniques when handling guests' purchases.
  • Empty bottle bins, clean bottle machines & bottle return area.
  • Collect, return, clean, and organize shopping carts and take out and load groceries into customers' vehicles.
  • Have familiarity with location of products carried in the store.
  • Handle spoiled/damaged products per established guidelines.
  • Maintain a clean, attractive and well stocked department.
  • Know the location of products in the store.
  • Able to work independently of others.
  • Perform cleaning duties as well as other assigned work in a timely manner.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed

Here's what you'll need:
  • High School Diploma (GED) preferred
  • Good oral communication skills.
  • Ability to interact politely and effectively with customers.

Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.

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