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Service Associate Jobs in Hayden, ID (NOW HIRING)

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Service Associate information

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$9

$18

$30

How much do service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service associate in Hayden, ID is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.52 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Hayden, ID? The most popular types of Service jobs in Hayden, ID are:
What cities near Hayden, ID are hiring for Service Associate jobs? Cities near Hayden, ID with the most Service Associate job openings:
Service Associate jobs near you
Infographic showing various Service Associate job openings in Hayden, ID as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,210 per year, or $18.4 per hour.

Billing Customer Service Associate

The Whiteside Agency

Spokane Valley, WA

$37K - $61K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
Customer Service, Finance and Accounting, OperationsCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$37,400.00 - $61,600.00
Target Openings
5
What Is the Opportunity?
Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers.
Schedule Details:
During training, your schedule will fall between the hours of 8:00 am - 5:00 pm Monday - Friday.
Your schedule following training will fall between the hours of 8:00 am - 5:00 pm Monday through Friday.
The target start date is September, 14th 2026.
Pay Details:
This position offers a starting base salary of $46,500.
Eligible for Full Benefits on day one of employment.
Quarterly financial awards are offered, based on performance.What Will You Do?
  • Successfully complete applicable new hire training.
  • Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
  • Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
  • Navigate multiple systems and platforms simultaneously while interacting with the customer.
  • Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
  • Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
  • May support departmental projects and initiatives and take on other developmental opportunities.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Prior customer service experience.
  • Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
  • Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
  • Ability to analyze information and think critically to make informed decisions.
  • Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
  • Flexibility and resiliency to navigate change.
  • Desire to continuously acquire new skills and knowledge.
What is a Must Have?
  • High school diploma or GED.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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