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Service Associate Jobs in Frisco, TX (NOW HIRING)

Service Associate

Dallas, TX · On-site

$15.50 - $20.75/hr

Service Associate Location: Austin, TX / Dallas, TX (Hybrid) Reporting to: Manager, Customer Support Start Date : August 24, 2026 About Hippo: Hippo was built on a promise: make homeownership ...

Service Associate

Euless, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Frisco, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Fort Worth, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Plano, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Hurst, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Fort Worth, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Addison, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Plano, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Plano, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Service Associate

Dallas, TX · On-site

$10 - $11/hr

Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members ...

Customer Service Associate Position Type: Full Time (M-F) Our team is currently hiring a full time Customer Service Associate in Dallas, TX. The characteristics we seek in potential employees are ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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Showing results 1-20

Service Associate information

See Frisco, TX salary details

$8

$17

$29

How much do service associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for service associate in Frisco, TX is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.94 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Service Associate (CSA) job can be stressful due to customer interactions, multitasking, and meeting performance targets. However, stress levels vary depending on the work environment, management support, and individual skills in communication and problem-solving.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing product or service information, and ensuring a positive experience. They often handle transactions, resolve issues, and may use tools like point-of-sale systems or customer management software to support their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What jobs pay 4000 a week without a degree?

Service associates typically do not earn $4,000 weekly without specialized skills or experience. High-paying roles that can reach this level often include sales, real estate, or certain skilled trades, which may require certifications or extensive training but not necessarily a college degree. These jobs often involve commission, bonuses, or performance-based pay structures.

How can I make 2000 a week working from home?

A Service Associate can increase earnings by gaining specialized skills, such as customer service, technical support, or sales, and working extra hours or shifts. Earning $2,000 weekly typically requires high hourly rates, consistent performance, and possibly working for multiple clients or companies simultaneously, often through remote job platforms or freelance arrangements.
What are the most commonly searched types of Service jobs in Frisco, TX? The most popular types of Service jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Service Associate jobs? Cities near Frisco, TX with the most Service Associate job openings:
Infographic showing various Service Associate job openings in Frisco, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,081 per year, or $17.8 per hour.
Service Associate

Service Associate

Hippo Insurance

Dallas, TX • On-site

$15.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

Title: Service Associate
Location: Austin, TX / Dallas, TX (Hybrid)
Reporting to: Manager, Customer Support
Start Date: August 24, 2026
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
About This Role:
Hippo is looking for a Service Associate to join our team with a start date of August 24, 2026. Service Associates use problem solving skills and a consultative approach to retain Hippo Agency business with a customer-centric approach. Service Associate identify the best Personal Lines coverage for our customers, based on the customers' individual needs. Regular proactive contact with customers will include addressing various coverage issues, including all endorsement activity, routine coverage questions, problem solving, and processing renewals.
Responsibilities include managing customer communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines cross selling and rounding out exiting customer accounts through third party carriers.
Work environment:
  • Hybrid - Must work from Hippo office for 3 days/week (currently Monday through Wednesday)
  • Schedule requirements: Must be able to work 8-hour shift Mon - Fri. between 7AM - 8PM AND possibly Saturdays between 9AM - 6PM.

What You'll Do:
  • Deliver exceptional customer service through inbound phone calls, emails, and chat
  • Explain homeowners insurance coverages, policy options, billing, and endorsements in a clear and accurate manner
  • Strive to achieve First Call Resolution (FCR) by resolving customer inquiries during the initial interaction whenever possible, minimizing the need for repeat contacts
  • Identify customer needs and make appropriate referrals for additional products, services, or partner offerings when customers qualify, helping deliver added value and enhance their overall experience
  • Engage with customers who are considering canceling their policy by understanding their concerns, providing appropriate solutions, educating them on the value of their coverage, and working to retain their business whenever possible
  • Collaborate with Underwriting, Billing, Claims, Sales, and other internal departments to ensure timely and accurate resolution of customer requests
  • Meet or exceed performance expectations related to customer satisfaction, quality, productivity, schedule adherence, and compliance
  • Accurately document all customer interactions, policy changes, and follow-up activities in company systems
  • Take ownership of customer requests from start to finish by following through on commitments and completing promised follow-up communication within established service level expectations
  • Self-motivated and able to work in a fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
  • Assist with basic service questions on Hippo and 3rd party carrier products
  • Maintain current knowledge of insurance products, underwriting guidelines, company procedures, and applicable state regulations

About You:
  • Active Listening - Being fully present, making customer feel special, be a credible source of insurance information, seek clarification and listening for what isn't said (e.g., tone and emotional language)
  • Product knowledge
  • Problem-Solving and Critical Thinking - Ability to analyze situations and available information to create a strategic approach/overcome objections
  • Goal Driven - self-starter that is motivated by commissions and quotas
  • Clear written and oral communication and ability to explain complex terms in easy-to-understand language
  • Emotional Intelligence/Empathy - Ability to quickly read emotions and preferences of customers and adjust response accordingly
  • Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo Learning Management System, underwriting guidelines and other resources to obtain necessary information

Must Haves:
  • ActiveProperty & Casualty (P&C) Insurance License in good standing
  • Minimum of 2 years of insurance customer service experience in a call center or contact center environment
  • Intermediate PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and ability to effectively learn and utilize proprietary Hippo systems and 3rd party carrier platforms
  • Ability to simultaneously navigate between multiple applications and windows
  • Strong written and oral communication skills
  • Ability to communicate complicated information to customers in easy-to-understand terminology
  • Currently hold, or have held a P&C License in the last 12 months

Nice To Haves:
  • Experience with Salesforce, NICE phone System
  • Have a desire to help others protect their future
  • Are focused on learning and development to enhance your industry knowledge and expertise

Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all our Hippos with:
  • Hippo offers a non-negotiable starting rate of $25.00/hr along with the additional benefits below.
  • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
  • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.
Hippo CCPA