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Service Associate Jobs in Cincinnati, OH (NOW HIRING)

Service Associate

Cincinnati, OH

$15 - $20.25/hr

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

Service Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

Service Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...

Service Associate

Florence, KY · On-site

$15.75 - $20.75/hr

This role is responsible to provide highly satisfactory service and assistance to guests; bag ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

New

Customer Service Associate

Lebanon, OH · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Cincinnati, OH · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Mason, OH · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Customer Service Associate

Hebron, KY · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Customer Service Associate

Fairfield, OH · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Guest Service Associate

Cincinnati, OH · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

Upshift is looking for Guest Service Associate for flexible shifts. • Pick when and where you want to work. • Create your own schedule - work as much or as little as you want. • For all ...

Customer Service Associate

Cincinnati, OH · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses ...

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Service Associate information

See Cincinnati, OH salary details

$9

$18

$30

How much do service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service associate in Cincinnati, OH is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.

What are the most commonly searched types of Service jobs in Cincinnati, OH?

The most popular types of Service jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Service Associate jobs?

Cities near Cincinnati, OH with the most Service Associate job openings:

Infographic showing various Service Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,977 per year, or $18.3 per hour.

$15 - $20.25/hr

Full-time

Posted 7 days ago


Job description

SUMMARY:

Our Service Team consistently strives for service excellence. The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus on assisting with day-to-day client service requests, processing transactions, handling client inquiries, and managing account-related documentation. The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services.

This is a full-time, Non-Exempt role based out of our  BlueAsh/Cincinnati office and requires 5 days of in-office work. This position has a salary range between $60k-$63k and is eligible for an annual bonus based on their performance and the companies.

DUTIES AND RESPONSIBILITIES

  • Serve as an initial point of contact for clients, addressing inquiries and providing timely responses to their needs via phone and email.
  • Assist with scheduling and coordinating client appointments, ensuring all logistics are handled efficiently and accurately.
  • Process client requests, including transactions and paperwork, in line with firm policies and procedures.
  • Assist in the onboarding process for new clients, ensuring a smooth and positive experience.
  • Collaborate with custodians and internal teams to resolve client account issues, transfers, and general service requests.
  • Support advisors with client-related documentation, ensuring all forms are complete, accurate, and submitted on time.
  • Provide notary services for client transactions as required.
  • Maintain up-to-date client records and help ensure accuracy and consistency across internal systems.

QUALIFICATIONS

  • 2-5 years of experience in a client-facing administrative role within the financial services or related industry.
  • BS/BA degree preferred; high school diploma or GED required.
  • Strong communication skills with the ability to establish rapport with clients and colleagues.
  • Experience with CRM systems and basic financial software (experience with custodial platforms is a plus).
  • Knowledge of financial services industry practices, with familiarity in processing account transactions or client service inquiries.
  • Strong attention to detail and accuracy in handling client records and transaction-related documents.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 

PHYSICAL REQUIREMENTS

  • Works in an office environment
  • Requires extended periods of sitting or standing at a desk, talking on the phone, and typing
  • Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer
  • Occasionally move about inside the office to access file cabinets, office equipment, etc.
  • May carry or lift weight up to 10 lbs. in very limited occurrences