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Service Associate Jobs in Atlanta, GA (NOW HIRING)

Food City

Food Service Associate

Cartersville, GA · On-site

$12.50 - $16.25/hr

Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...

Wawa

Customer Service Associate

Douglasville, GA · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Waverly Advisors, LLC

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client ...

Waverly Advisors, LLC

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client ...

Family Dollar

Customer Service Associate I

Conyers, GA · On-site

$12.75 - $17.50/hr

Embrace the opportunity to become a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have ...

Family Dollar

Customer Service Associate I

Conyers, GA · On-site

$12.75 - $17.50/hr

Embrace the opportunity to become a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have ...

BentoBox

Customer Service Associate

Marietta, GA · On-site

$22/hr

Customer Service Associate Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

New

Fiserv, Inc.

Customer Service Associate

Marietta, GA · On-site

$22/hr

As a Customer Service Associate, you will support banking and merchant customers by handling inbound calls, answering questions, and researching and resolving Bill Pay-related issues with accuracy ...

Monitise

Customer Service Associate

Marietta, GA · On-site

$1/hr

As a Customer Service Associate, you will support banking and merchant customers by handling inbound calls, answering questions, and researching and resolving Bill Pay-related issues with accuracy ...

Variety Stores LLC

Customer Service Associate

Marietta, GA · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Atlanta, GA

$14 - $19.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Buford, GA

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Lithonia, GA

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Austell, GA · On-site

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

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All JobsService Associate JobsService Associate Jobs in Atlanta, GA

Service Associate information

See Atlanta, GA salary details

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How much do service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service associate in Atlanta, GA is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Atlanta, GA? The most popular types of Service jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Service Associate jobs? Cities near Atlanta, GA with the most Service Associate job openings:
Service Associate jobs near you
Infographic showing various Service Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,797 per year, or $18.7 per hour.

Customer Service Associate/ Senior Customer Service Associate (Full-Time)

Shane Co.

Duluth, GA • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Shane Co. rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

1st of 29 rated jewelry retailers

Job description

Overview
We are looking for customer service professionals who can excel at giving our guests a 5-star experience. The level of customer service we provide at Shane Co. is exceptional and our Customer Service Associates are critical to the success of the stores. We are looking for individuals with at least one year of high-level customer service experience in a face-to-face environment who can take initiative and understand our customers' needs. If you have experience working closely with customers and providing tailored solutions that exceed expectations, we would love to hear from you! No former jewelry experience is required, and we will provide you with the training you need to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create brilliant and memorable experiences for each of our customers. You'll be joining a team where your contributions make a difference!
Responsibilities
As a Shane Co. Customer Service Associate You Will...
  • Assist with front and back of house operations, understanding the basic functionalities in the shop, Customer Service, and Operations departments.
  • Support Floor Sales activities
  • Uphold merchandising standards, and assist in maintaining an accurate inventory of all merchandise
  • Act as the last point of contact with our in-store customers, making sure their purchased merchandise is presentable and all questions have been addressed
  • Partner with Bench Jewelers to assist customers with repairs and warranty work

Qualifications
  • A minimum of 1 year of experience providing a high level of customer service in a face-to-face environment is preferred (a minimum of 2 years of customer service in a face-to-face environment is required, with 6 months or more in a leadership or advanced customer service role preferred for Senior CSA). Prior experience with jewelry is neither relevant nor required... we will teach you!
  • We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!)
  • Excellent communication and interpersonal skills.
  • Demonstrated attention to detail and accuracy.
  • Comfortable with technology and comfortable learning new systems and processes.
  • Demonstrated ability with math (addition, subtraction, multiplication, and division) as well as cash handling.
  • Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
  • Genuine enjoyment in providing great service.
  • Organizational excellence and ability to manage deadlines, multitask, and prioritize effectively.
  • Excellence in written and spoken English is required; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required.

Application Deadline: Initial consideration will be given to applications received by 8/9/26. Applications received after this date may be considered if the position remains open or the application period is extended.
Behavioral Characteristics
People-focused, communicative, and team-oriented individuals will see the most success in this role. Strong communication, patience, and resourcefulness are imperative for this role, as are organizational skills and attention to detail. Successful candidates for this role also find fulfillment in areas such as following procedures, working closely with others, and working on a variety of tasks throughout the day. A focus on task-management is required, along with the ability to focus on people and relationships.
Why Work for Shane Co.?
Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family.
Base Pay range for this role is $21 to $23 for Customer Service Associate and $22 to $25 for Senior Customer Service Associate, which applies to this specific role in this location only.
  • Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include:
  • Participation in a team bonus that can range from zero to $150 each week for every member of the store team.

Beyond pay:
  • We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include:
    • Competitive medical, dental, and vision coverage.
    • Competitive 401(k) plan with company match.
    • Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
    • Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
    • Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
    • Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
  • Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)
  • We offer dedicated training specific to your role in our company.
  • We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. We offer training toward advancement, specifically in the area of management and leadership for all levels. With stores in multiple markets, moving with the company is also possible.
  • While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end.
  • We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.

Employer will not sponsor via or work authorization.

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