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Service Assistant Jobs in Rochester, NH (NOW HIRING)

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Service Assistant information

See Rochester, NH salary details

$7

$16

$24

How much do service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service assistant in Rochester, NH is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Service Assistant vs Customer Service Representative?

AspectService AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentRetail, hospitality, healthcare settingsCall centers, retail, service industries
Employer & Industry UsageHospitals, hotels, retail storesTelecom, retail, banking

Service Assistants typically work in physical environments assisting customers directly, often requiring on-the-job training. Customer Service Representatives usually work in call centers or office settings, focusing on communication via phone or online. Both roles aim to support customer needs but differ mainly in work environment and interaction style.

What is a service assistant?

A service assistant is a worker who supports customer service operations by assisting staff with tasks such as greeting customers, managing appointments, and maintaining the service area. They often work in retail, hospitality, or healthcare environments and may require good communication skills and basic knowledge of the industry tools or procedures.

What is the role of a service assistant?

A service assistant supports customer service operations by assisting clients, handling inquiries, and performing basic tasks such as setting up equipment or maintaining cleanliness. They often work in environments like retail, hospitality, or healthcare and may require good communication skills and a customer-focused attitude.

What are the most commonly searched types of Service jobs in Rochester, NH?

The most popular types of Service jobs in Rochester, NH are:

Service Assistant jobs near you
Infographic showing various Service Assistant job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,475 per year, or $16.6 per hour.

Customer Service Assistant Part-time (Bank)/Req 1191 Onsite Only

Partners Bank

Sanford, ME • On-site

$16.50 - $22.75/hr

Other

Posted 12 days ago

Job description

Customer Service Assistant I (CSA) – Part-Time

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Part Time – 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for Part-Time Customer Service Assistant (CSA):

  • Perform a variety of teller and customer service duties as needed.
  • Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
  • Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.
  • Strong knowledge of the Bank’s various deposit and electronic banking products and services is required.
  • Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.

Job Requirements for Part-Time Customer Service Assistant (CSA):

  • Minimum of one year of teller or customer service banking experience in a branch or call center environment.
  • Strong sales, service, interpersonal and communication skills.
  • Interacts well with others and enjoys working with a variety of people in a team environment.
  • Strong organizational, technical and computer skills.
  • Adapt well to change and is able to effectively multitask.
  • Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
  • Satisfactory product knowledge of banking products and service with ability for further development.

Specific Job Functions for Part-Time Customer Service Assistant (CSA):

  • Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions.
  • Able to identify cross sell opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.
  • Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.
  • Maintain and balance a cash drawer accurately and efficiently.
  • Provide a high level of service to customers, coworkers and team members.
  • Understands and follow various policies, guidelines and procedures including security, compliance and operations.
  • Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.
  • Perform additional duties as required.

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.


Compensation details: 18-23.63 Hourly Wage


PIae570bbc2ecc-37820-41267426

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