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Service Advisor Writer Jobs in Florida (NOW HIRING)

Schumacher Auto Group

Service Advisor

Delray Beach, FL · On-site

The Service Advisor oversees the day-to-day operations and flow of the Service Drive, promptly ... Writes a brief description of the customer's concern on the repair order to help their technician ...

Schumacher Auto Group

Service Advisor

Delray Beach, FL · On-site

The Service Advisor oversees the day-to-day operations and flow of the Service Drive, promptly ... Writes a brief description of the customer's concern on the repair order to help their technician ...

Bob Hewes Boats

Be Seen First

Marine Service Writer / Service Advisor

North Miami, FL · On-site

Previous experience as a Marine Service Writer, Automotive Service Advisor, or similar role preferred. Marine industry knowledge strongly preferred. Excellent customer service and communication ...

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Service Advisor Writer information

See Florida salary details

$8

$18

$29

How much do service advisor writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor writer in Florida is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $20.10 per hour, depending on experience, location, and employer.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer get paid?

A service advisor writer typically earns a combination of a base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction. Compensation can also include performance incentives and benefits, with pay structures varying by employer and location.

What cities in Florida are hiring for Service Advisor Writer jobs?

Cities in Florida with the most Service Advisor Writer job openings:

Service Advisor Writer jobs near you
Infographic showing various Service Advisor Writer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,508 per year, or $18 per hour.

Automotive Service Advisor

Beck Automotive Group

Palatka, FL • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Quicklane Automotive Service Advisor / Writer
Experience Preferred
Great Salary + Commission & Benefits!
Job Intro:
Beck Automotive Group seeking to hire Service Advisors to advise customers on service options and costs when their vehicle needs repair. Applicants should have experience, good customer service and sales skills, and general knowledge of vehicle mechanical operations. We value our employees and invest in their success! The Beck Automotive Group owns 5 dealerships and is also looking for career-minded professionals who want to grow with us. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
What We Offer:
At Beck Automotive Group, we understand the importance of personal growth and professional development. We offer a competitive benefits package to support your well-being and provide the platform for a successful career.
Our benefits include:
  • Competitive Pay Plan: We recognize and reward your hard work and commitment.
  • Low-Cost Health Insurance: Starts as low as $82.08pp.
  • Quality Dental & Vision Insurance: Comprehensive coverage for your well-being at a very affordable rate.
  • Amazing Scholarship Program: 100% Company Paid College Tuition for you, your spouse, or children.
  • 100% Company Paid Life Insurance: $25,000 insurance benefit for your peace of mind.
  • Daycare Assistance: We provide 50% of Child Care Tuition Premium Costs.
  • Work-Life Balance: Enjoy a Comfortable and Flexible Schedule
  • Retirement 401(k) Plan: Plan for your future.
  • Company Provided Skills Training: We invest in you because you are our next star!
  • Paid Vacation: Take time off to relax and rejuvenate.
  • Paid Holidays: Celebrate special moments with your loved ones!
  • Employee Purchase Discounts: Enjoy special pricing on our vehicles, parts, and service
  • Career and Leadership Development Training: Grow your career within our expanding organization.
  • Drug-Free Workplace: We prioritize safety and well-being.

Responsibilities - Service Advisor:
  • Schedule appointments for service/maintenance/recall work
  • Greet customers, inspect their vehicle and answer questions.
  • Advise customers on necessary/suggested services and costs.
  • Offer additional services and products, including special promotions
  • Follow the status of a customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with the customer
  • Provide a completely satisfied customer experience

Qualifications - Service Advisor:
  • Experience is preferred
  • General automotive operational knowledge is required
  • Good work ethic and computer skills
  • Excellent customer service and communication skills
  • A positive attitude and professional appearance
  • Pleasant, energetic, conscientious, dependable, self-starter with the ability to multi-task in a fast-paced environment.
  • Adhere to company policies, OSHA regulations, and any other city/state-mandated regulations
  • Valid driver's license
  • High school diploma or equivalent
  • Resume must be uploaded for immediate consideration.
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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