Service Account Manager Jobs in Princeton, IL (NOW HIRING)

Nordson Measurement & Control, a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Development of strategic initiatives for assigned target accounts and OEMs based in North America aligned with divisional growth strategies. Primary function is to develop mutually beneficial program guidelines and rules of engagement leading to profitable revenue growth. Plant level execution will be critical for this role to highlight value proposition for inline gauge measurements for common metal producing applications.

• Meet or exceed key account program plan objectives. Primary activities include:
• Development of key program guidelines to grow market share within install base
• Coordinate and manage annual pricing programs
• Identification of key decision makers within all assigned key accounts and OEMs.
• Management of capital project solutions from project identification to installation at plant levels.
• Preparing and presenting proposals and project justifications
• Execution of defined strategic initiatives as defined by divisional growth and strategy team.
• Supports designated initiatives identified for each key account including required field visits, demonstrations and technical discussions with plant personnel as needed.
• Schedule and facilitate quarterly business reviews with key accounts.
• Coordinates regular travel into identified plants as needed for Nordson personnel.
• Coordinates the training of customer personnel in proper use, maintenance and service of equipment
• Develops Third Party references through follow-up calls on existing customers
• Maintains detailed knowledge of Nordson products, prices, policies and procedures
• Knows which products can be most advantageously used with various finishing and container products
• Maintains awareness of competitive products and advises supervisors of competitors' activities
• Provides customer service in emergency situations
• Assists in training of other employees as assigned
• Prepares and promptly submits administrative and technical reports as directed
• Maintains personal appearance, test equipment and vehicles in a professional manner
• Maintains detailed and accurate customer files
• Travel 50%-75%
• Performs other duties as assigned

Education

Bachelor's Degree or 2-3 years of capital equipment experience preferred.

Experience

Minimum of 3 years' successful experience in sales, experience in metal manufacturing environment preferred.

Demonstrated sales skills

Excellent verbal and written communication skills

Proficiency in Excel and PowerPoint Presentations

Ability to make professional presentations to large groups of people

WORKING CONDITIONS & PHYSICAL DEMANDS

Field Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED

Estimated 75%

Compensation

Base Salary Range for this position is: $60,000 to $80,000 annually, and bonus target is 3%; shift premium may be available depending on shift associated with the specific job opportunity. Benefits include Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program.

The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills.

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Measurement & Control

Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.