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Service Account Manager Jobs in Delaware (NOW HIRING)

Securitas Services

Account Manager

Newark, DE · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements ... Must have excellent customer service experience * Must have a stable work history * Ability to lead ...

Securitas

Account Manager

Middletown, DE · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements ... Must have excellent customer service experience * Must have a stable work history * Ability to lead ...

Securitas

Account Manager

Wilmington, DE · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements ... Must have excellent customer service experience * Must have a stable work history * Ability to lead ...

Securitas

Account Manager

New Castle, DE · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements ... Must have excellent customer service experience * Must have a stable work history * Ability to lead ...

Securitas

Account Manager

Newark, DE · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements ... Must have excellent customer service experience * Must have a stable work history * Ability to lead ...

The Hiller Companies

Account Manager

New Castle, DE · On-site

The Account Manager is responsible for generating new business and supporting the growth in the ... Function as a consultant to customers, recommend services for business goals, set market pricing ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Delaware

Service Account Manager information

See Delaware salary details

$33.5K

$68.3K

$144.6K

How much do service account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service account manager in Delaware is $68,340.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and technical skills can influence compensation levels.

What cities in Delaware are hiring for Service Account Manager jobs?

Cities in Delaware with the most Service Account Manager job openings:

Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,340 per year, or $32.9 per hour.

Service Account Manager Philadelphia and Delaware Counties

MHS Lift, Inc.

New Castle, DE • On-site

$45 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

MHS Lift rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

1st of 177 rated vehicle equipment hire

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Account Manager Philadelphia and Delaware Counties

Regular Full-Time New Castle, New Castle, DE, US

30+ days ago Requisition ID: 1479

Salary Range: $45,000.00 To $90,000.00 Annually

MHS Lift is a respected leader in the Material Handling industry with a legacy of excellence spanning more than 56 years. Recognized by the Philadelphia Inquirer as a Top Employer since 2020, we are proud of our history, employee ownership, and commitment to customer satisfaction. As we continue to grow, we are seeking a self‑motivated Service Account Manager to join our skilled team. This position will be responsible for sales in the Philadelphia and Delaware County Territory.

Bring your sales expertise, strong work ethic, and desire to succeed to a company that values its people and rewards performance with competitive compensation and comprehensive benefits.

In this role, you will have the flexibility to leverage existing customer relationships while identifying new business opportunities. You will engage in aftermarket sales, fleet auditing, dispute resolution, and other customer‑facing initiatives while managing your territory with the support of a strong internal team. Your ability to close new opportunities and maintain long‑term customer partnerships will be rewarded with a competitive compensation and benefits package.

Key Responsibilities
  • Identify, develop, and close new service and sales opportunities within an assigned territory
  • Manage and grow a portfolio of accounts while maintaining high levels of customer satisfaction and retention
  • Service existing customer needs and proactively identify opportunities for expansion
  • Generate new business through canvassing, cold calling, and relationship development
  • Track and manage customer activity using internal systems and performance metrics
  • Collaborate closely with Account Managers, Accounting, and internal Sales and Service teams
Qualifications
  • Bachelor’s degree in Business or a related field preferred, but not required
  • 1–3 years of outside sales experience
  • 1–3 years of industrial or warehouse equipment sales experience preferred
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint)
  • Experience using CRM platforms
  • Valid driver’s license and access to a personal vehicle
About MHS Lift

Founded in 1970 with the sale of a single forklift, MHS Lift has grown into a leading material handling provider with over 225 employees across the Americas. Headquartered in Pennsauken, New Jersey, we are proud to be an employee‑owned company where many team members have built careers spanning 20+ years.

When you join MHS Lift, you become part of a winning legacy built on respect, teamwork, and long‑term success.

We offer a comprehensive benefits package designed to support your health, financial security, and work–life balance. Benefits include medical, dental, and vision coverage, prescription coverage, and virtual urgent care services. Employees can plan for the future with a 401(k) featuring company match and participation in our Employee Stock Ownership Plan (ESOP). Additional benefits include paid vacation, holidays, sick time, bonus opportunities, group life and AD&D insurance, and an Employee Assistance Program. Optional supplemental benefits are also available, including additional life insurance, commuter benefits, legal services, and identity theft protection.

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