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Server Support Jobs in Virginia (NOW HIRING)

Earls Tysons Corner

Service Support

Mclean, VA · On-site

$16 - $18/hr

You will support your Server with guest needs and table maintenance to ensure flawless execution. As one half of a "dynamic-duo" you are key in our guests having a great experience at Earls. Benefits:

Prevailance, Inc.

Help Desk Support

Virginia Beach, VA · On-site

$19 - $25.50/hr

Provide front-line technical support for networks and client/server environments. Responsible for diagnosing, troubleshooting, and resolving hardware and software issues to ensure minimal downtime ...

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Server Support information

See Virginia salary details

$8

$20

$35

How much do server support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for server support in Virginia is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Server Support vs Network Support?

AspectServer SupportNetwork Support
CertificationsCompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, office networks, data centers
Job FocusManaging, maintaining, and troubleshooting serversConfiguring, monitoring, and troubleshooting network infrastructure
Common UsageSupporting server hardware and softwareSupporting network hardware and connectivity

While both roles support IT infrastructure, Server Support primarily focuses on managing and troubleshooting servers, whereas Network Support deals with network hardware and connectivity issues. Both roles often collaborate but serve distinct functions within IT teams.

What are the key skills and qualifications needed to thrive as a Server Support professional, and why are they important?

To thrive as a Server Support professional, you need a solid understanding of server operating systems, networking fundamentals, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA Server+ or Microsoft Certified: Windows Server. Familiarity with server management tools, virtualization platforms, and remote monitoring systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for resolving issues and collaborating with teams. These skills and qualifications ensure reliable server performance, minimize downtime, and support business continuity.

What are server support specialists?

Server support specialists are IT professionals responsible for maintaining, troubleshooting, and ensuring the smooth operation of computer servers within an organization. They handle tasks such as installing server hardware and software, monitoring system performance, applying updates and patches, and responding to technical issues or outages. These specialists play a critical role in keeping business data accessible, secure, and backed up, and often provide both remote and on-site support to resolve server-related problems.

What are some common challenges faced by server support professionals and how can they be managed?

Server support professionals often encounter challenges such as managing unexpected downtime, balancing multiple high-priority issues, and keeping up with rapidly changing technologies. Effective time management, strong communication skills, and staying current with industry best practices are essential for overcoming these obstacles. Collaborating closely with IT teams and end-users can also help ensure smooth resolution of server issues and minimize disruptions to business operations.
Server Support jobs near you
Dynamic Server Support Technician

Dynamic Server Support Technician

Worldwide TechServices

Herndon, VA

Part-time

Posted 5 days ago

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit

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