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Server Support Analyst Jobs (NOW HIRING)

Colorado CustomWare

Support Analyst

Allen, TX

$60K - $70K/yr

Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property ... Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word ...

CGS

Server Support Associate - On-Site

Tampa, FL · On-site

We are looking for a Server Support Associate (CGS Nexus), passionate about enterprise technologies ... Analyze system behavior, identify causes, and provide technical solutions. * Assist customers in ...

Berkley

Associate Support Analyst Intern

Wilmington, DE · On-site

... server support, collaboration technologies, networking, information security, telephony support, and database administration Apply problem-solving skills and a strong customer service focus to ensure ...

Berkley

Associate Support Analyst Intern

Wilmington, DE · On-site

... server support, collaboration technologies, networking, information security, telephony support, and database administration • Apply problem-solving skills and a strong customer service focus to ...

HCL Global Systems Inc

Support Analyst

Irving, TX · On-site

HCL Global Systems Inc is seeking a Support Analyst to assist with supporting legacy applications ... analysis when servers experience unexpected crashes. • Adhere to Service Level Agreements ...

Jarrett

Network & Server Support

Orrville, OH · On-site

Network & Server Support Employment Type: Full-time, In-Person, After-hours on-call required ... Troubleshoot and resolve server, network, and storage incidents; document root cause analysis and ...

Procom Services

Technical Support Analyst

Plano, TX · On-site

Technical Support Analyst Assignment Length 6+ months "Please note that we are not able to work ... Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003 ...

pathwayRP

Support Analyst

Chicago, IL · On-site

Middle-Office support for off shore clients - London Office. Responsible for small Java/Shell ... Experience with at least one application server (Websphere / Jboss / Weblogic). Strong relational ...

Berkley

Wintel Server Support - CoOp

Wilmington, DE · On-site

Responsibilities The Wintel Server Support Co-Op will be fully integrated into the Server Support ... analytical skills Excellent oral and written communication Customer service focus and sense of ...

Berkley

Wintel Server Support - CoOp

Wilmington, DE · On-site

Responsibilities The Wintel Server Support Co-Op will be fully integrated into the Server Support ... and analytical skills • Excellent oral and written communication • Customer service focus and ...

A.C. Coy

IT SUPPORT TECHNICIAN - ONSITE

Chandler, AZ · On-site

$21.25 - $29/hr

C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ ... SQL Server configuration and troubleshooting * Strong troubleshooting experience * Hardware ...

A.C. Coy

IT SUPPORT TECHNICIAN - ONSITE

Chandler, AZ

$21.25 - $29/hr

C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ ... SQL Server configuration and troubleshooting * Strong troubleshooting experience * Hardware ...

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Server Support Analyst information

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How much do server support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for server support analyst in the United States is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Server Support Analyst vs Network Support Technician?

AspectServer Support AnalystNetwork Support Technician
CertificationsCompTIA Server+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, client sites, enterprise networks
Primary ResponsibilitiesManaging servers, troubleshooting server issues, maintaining server hardware and softwareConfiguring network devices, troubleshooting connectivity, maintaining network infrastructure
Industry UsageIT services, data management, cloud providersTelecommunications, enterprise IT, internet service providers

While both roles support IT infrastructure, the Server Support Analyst focuses on server hardware and software management, whereas the Network Support Technician specializes in network devices and connectivity. Understanding these differences helps organizations assign the right skills to each position and job seekers target their career paths effectively.

Is a server support analyst a good job?

A server support analyst is a technical role focused on maintaining and troubleshooting server infrastructure, often requiring knowledge of operating systems, networking, and tools like remote management software. It can offer stable employment, opportunities for certifications, and a pathway to advanced IT roles, but job satisfaction depends on individual interests and work environment. The role typically involves problem-solving, customer service, and working in data centers or IT departments.

What does a server support analyst do?

A server support analyst is responsible for maintaining, troubleshooting, and supporting server hardware and software systems within an organization. They monitor server performance, resolve technical issues, and ensure system security and uptime, often using tools like remote management software and following IT best practices. Strong problem-solving skills and knowledge of operating systems, networking, and server administration are essential for this role.

What cities are hiring for Server Support Analyst jobs?

Cities with the most Server Support Analyst job openings:

What states have the most Server Support Analyst jobs?

States with the most job openings for Server Support Analyst jobs include:

What are popular job titles related to Server Support Analyst jobs?

For Server Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Server Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $31,808 per year, or $15.3 per hour.

Support Analyst

Allen, TX

Colorado CustomWare
11 - 50 employees
Learn more about Colorado CustomWareexternal

$60K - $70K/yr

Full-time

Medical, Dental, Life, PTO

Posted 6 days ago

Job description

Support Analyst
Harris Govern - Allen, Texas

Harris Govern is a software provider for the property tax and appraisal industry. We place a high value on customer relationships to promote 'customers for life' and focus on developing collaborative, mutually beneficial partnerships with our customers and colleagues.

We are currently seeking a Support Analyst to join our team!

Details

At Harris Govern, Support Analysts are responsible for providing support services to our clients utilizing in-house support tools (phone, live chat, help ticket system), as well as customer training, trade shows, and onsite client visits.Support Analysts in this role will assist clients in the usage and understanding of our Appraisal & Tax Collection software packages used by local governmental agencies throughout the state ofTexas.

We are seeking a highly capable Support Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency.

Key Responsibilities & Requirements

  • Deliver exceptional written and verbal communication while establishing, building, and maintaining effective relationships with customers, prospects, and third-party partners.
  • Demonstrate approachability, patience, strong listening skills, and the ability to thrive in a collaborative, team-oriented environment.
  • Self-manage effectively, prioritize work, and consistently meet goals and deadlines with excellent organizational skills.

Technical Expertise

  • Possess in-depth knowledge of the company's expanding library of software applications, extending well beyond basic functionality into advanced features and configurations.
  • Demonstrate solid proficiency with SQL Server databases and the Microsoft 365 suite (Teams, Word, Excel, Outlook).
  • Analyze complex issues, establish clear priorities, anticipate potential consequences, make sound decisions, and execute with meticulous attention to detail.
  • Proactively learn existing applications, new technologies, and evolving methodologies; adapt quickly to change and achieve proficiency rapidly.
  • Experience providing technical support for software applications is strongly preferred.
  • Proficient in using modern AI platforms and tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar enterprise AI solutions).
  • Skilled in effective AI prompting techniques, including prompt engineering, iterative refinement, and leveraging AI to accelerate research, troubleshooting, documentation, customer communication, and knowledge-base development.
  • Ability to integrate AI tools responsibly into daily workflows to improve efficiency, accuracy, and the overall quality of customer support.

This role requires a candidate who pairs traditional technical support excellence with the ability to harness AI as a force multiplier in solving problems and delivering outstanding service.

What we offer?

  • Compensation will be commensurate with experience, technical abilities, industry knowledge, and job responsibilities.
  • Harris offers excellent fringe benefits including a generous vacation policy and health, dental, life and disability insurance.

#WeAreHarris

Salary range: $60,000 - $70,000 USD per year.

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